Brand Certified
Shelly Padilla - State Farm Insurance Agent
5.0(234 reviews)
Certified by Shelly Padilla - State Farm Insurance Agent • Apr 05, 2026
Business Details
2424 N Grand Ave, Santa Ana, CA
92705, United States
Certified by Shelly Padilla - State Farm Insurance Agent • Apr 05, 2026
(714) 543-5858
Certified by Shelly Padilla - State Farm Insurance Agent • Apr 05, 2026
https://www.shellypadilla.com
Certified by Shelly Padilla - State Farm Insurance Agent • Apr 05, 2026
About
Certified by Shelly Padilla - State Farm Insurance Agent • Apr 05, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
CA-0J16094 State Farm's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dream.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Shelly Padilla - State Farm Insurance Agent • Apr 05, 2026
Shelly Padilla - State Farm Insurance Agent
2424 N Grand Ave, Santa Ana, CA
92705, United States
Hours
Certified by Shelly Padilla - State Farm Insurance Agent • Apr 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
234 reviews
5 stars
233
4 stars1
3 stars0
2 stars0
1 star0
- DADariela AlmadaMar 20, 20265.0Good customer service!
- NRNancy RuvalcabaFeb 23, 20265.0“Getting life insurance felt overwhelming at first, but Alexis Padilla made everything simple and easy to understand. I never felt pressured, and all my questions were answered with patience and care. Knowing my family will be taken care of means everything to me. I’m so glad I worked with Alexis! “I highly recommend reaching out to Alexis for your family’s life insurance needs. She is knowledgeable, patient, and truly cares about helping you find the right coverage. Thanks you once again for your help and support Alexis 🙏
- JPJay Pag-ongFeb 16, 20265.0We have been with shelley and elizabeth for a long time. They are always very helpful and very fast whenever we need changes done to our policy! Couldnt ask for a better Rep!!
- MKMacda KirstosFeb 12, 20265.0Elizabeth amazing easy and great coverage
- JMJasmin MonteroFeb 11, 20265.0I needed an urgent request for a physical insurance card and they accommodated me so quickly without hesitation! Response was within minutes! Great customer service! So happy to have Shelly as my agent and shout out to her staff as well! Thank you!
Frequently Asked Questions About Shelly Padilla - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Brand Certified Facts from Shelly Padilla - State Farm Insurance Agent
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Certified April 05, 2026Yext Knowledge Graph
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