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CA-0C85311 Working out of a San Diego office, we are a group of local insurance professionals who pride ourselves on providing outstanding service to our customers. We have extensive knowledge of the insurance products that State Farm provides which include auto, home, health, life, and business insurance. This allows us to assist our customers in making informed decisions on the insurance and financial products which ideally fit their needs.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Bruce Hofbauer - State Farm Insurance Agent
12396 World Trade Dr, San Diego, CA
92128, United States
Hours
Reviews
4.9
258 reviews
5 stars
254
4 stars1
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The team, especially Rebecca, Jacob, and Becky, received high praise for their responsiveness, professionalism, and ability to address customer needs effectively.
Knowledgeable Staff
Customers highlighted the expertise of the agents, who provided thorough explanations and tailored solutions for various insurance needs.
Long-term Relationships
Many clients expressed satisfaction with the agency's service over the years, indicating strong loyalty and trust in Bruce Hofbauer and his team.
Efficient Processes
Reviews noted the quick turnaround times for requests and claims, contributing to a seamless customer experience.
Personalized Attention
Customers appreciated the personal touch and care shown by the staff, making them feel valued and understood throughout their insurance processes.
- DHDalene Hood3 days ago5.0I am so grateful for the compassion shown to us by Suzanne. There are just now words to express the amount of care that was shown to us. She went above and beyond to assist our family in this most difficult season. The burden and stress that her compassion lifted from hour shoulders is truly remarkable. She is a remarkable person and an asset to the office of Bruce Hofbauer.
- SKSamuel KorotkikhNov 14, 20255.0Travis and Luis helped me get insurance for my car and my side-by-side. They were friendly, professional, and very easy to work with. The rates they found for me were better than all the other companies I checked. Overall, the whole process was simple and stress-free. I definitely recommend them to everyone.
- LHLee HeastonNov 7, 20255.0I spoke with Becky today about my policy price going up. She was incredibly helpful and kind. She was very, very empathetic about the price increase and checked everything she could to see if we could get the price back down. Unfortunately she was unable to but explained very thoroughly why the price jumped. Unfortunately she is the most competent person I have spoken to at this office. She also confirmed that they have record of me requesting ride share coverage multiple times and it was never added. I only selected State Farm because no one cheaper offered ride share coverage. From the very first call with the agent I voiced the request for the coverage as I drive for Lyft. I have spoken to other agents as when I dug deeper into my coverage found I didn’t have ride share, and still it was not added. Becky could see that in my record and was very apologetic and professional that it was never added. Unfortunately I can’t really afford the ride share coverage, as my normal policy is astronomical as is with a completely clean driving record and no at fault accidents in my lifetime, and it is not really necessary I have learned, so I will be likely changing companies. The 5 star review is for Becky, she was AMAZING and deserves recognition for her service. 5 stars would not be my rating for the company over all. (If this needs cross-referenced to adequately reward Becky for going above and beyond, this is not my legal name or email I have used with your company. My legal name begins with Lee and you may contact me on this google account if needed as Becky deserves whatever reward is applicable)
- MFMarzieh FaghihNov 4, 20255.0I had a great experience working with Mr. Travis Gomez. He is a professional, patient, and detail-oriented insurance agent who truly values his customers and their time. I’m very happy that I got to know him and purchased my insurance through him. He always follows up carefully, explains everything clearly, and makes sure his clients get the best service possible. I’ve already recommended Mr. Gomez to my colleagues for their insurance needs and renewals because he’s a trustworthy professional who genuinely cares about his customers.
- BLBasha Products LLCOct 31, 20255.0Review Draft for State Farm® Insurance Agent Bruce Hofbauer: ⭐️⭐️⭐️⭐️⭐️ I had the pleasure of working with Bruce Hofbauer and his team at State Farm®, and I couldn't be more impressed with their service. In particular, I want to highlight Jacob and Travis for their outstanding support during the process of purchasing a business insurance policy for Basha Products LLC. From the very start, both Jacob and Travis went above and beyond to ensure I understood all my options and felt confident in my choices. They were not only incredibly knowledgeable but also incredibly understanding and accepting of my specific needs as a business owner. They took the time to see me as who I am, which made the entire experience feel personal and supportive. Their professionalism, patience, and genuine care made a potentially overwhelming process feel seamless and reassuring. I truly felt like they were on my side, guiding me through each step with a sense of compassion and expertise. I highly recommend working with Bruce, Jacob, and Travis for anyone seeking insurance services. They’ve earned my trust, and I’m grateful for the tremendous help they’ve provided. Thank you, Bruce, Jacob, and Travis — I truly appreciate all your support! - Amal Cooley Owner, Basha Products LLC
Frequently Asked Questions About Bruce Hofbauer - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Bruce Hofbauer - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on the website to access your account. Enter your User ID and password to login and view your billing and payment details.
Who do I contact if I have questions about billing or payments?
Please contact your agent at Bruce Hofbauer - State Farm Insurance Agent if you have questions about your bills, payments or Renewal Coverage Offers. You can reach Bruce at bruce@sfbruce.com or call +1 858-679-2880.
What services can I manage using the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover with State Farm?
Emergency Roadside Service typically covers towing to the nearest repair facility, delivery of gas, oil, a battery, or tires, up to one hour of locksmith services, and one hour of mechanical labor for select services.
Where is Bruce Hofbauer - State Farm Insurance Agent located and what are the office hours?
Bruce Hofbauer - State Farm Insurance Agent is located at 12396 World Trade Dr, Suite 113, San Diego, CA 92128. The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I schedule an appointment online or visit the office in person?
Yes, Bruce Hofbauer - State Farm Insurance Agent offers online appointments and onsite services to accommodate your needs.
What nearby places can I visit before or after visiting Bruce Hofbauer - State Farm Insurance Agent?
Nearby you can visit Gain Wellness Center for health and wellness services, Serenity Dental Spa for dental care, or Pacific Beach Toyota if you're looking for automotive services and car accessories. These places provide convenient options for your health and auto needs before or after your visit.
Are there other insurance agencies close to Bruce Hofbauer - State Farm Insurance Agent?
Yes, Farmers Insurance - Johnny Fitzmaurice and Johnny Fitzmaurice Jr. Insurance Agency, Inc. are nearby if you want to compare insurance options or need additional services.
What other professional services are available near Bruce Hofbauer - State Farm Insurance Agent?
Nearby you can find legal services like Wagenknecht IP Law Group PC and Martinez & Schill, financial advising from Bjurstrom Wealth Management and Blake Gallion, CFP, as well as counseling services at Dr. Lisa Palmer-Olsen, MFT and Well and Sound Center.