Chris Ferraro Jr. - State Farm Insurance Agent

4.9
191 reviews

Business Details

940 Calle Negocio, San Clemente, CA
92673, United States
(949) 586-7060
https://www.chrisferrarojr.com

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
CA-0M22104 Our mission is to serve our customers’ insurance needs by exceeding their expectations and crafting policies that are personal and specific to each customer, business and family. We strive to be the premier insurance agency for the cities of San Clemente, Mission Viejo, Ladera Ranch, Rancho Santa Margarita, Coto de Caza, and San Juan Capistrano for Auto Insurance, Homeowners Insurance, Business Insurance and Life Insurance.

Location

Chris Ferraro Jr. - State Farm Insurance Agent
940 Calle Negocio, San Clemente, CA
92673, United States

Hours

Reviews

4.9
191 reviews
5 stars
186
4 stars
0
3 stars
0
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

The team, particularly Tracie and Natasha, received high praise for their responsiveness, professionalism, and helpfulness in addressing customer needs.

Agent Performance

Carlie, Tracie, and Chris were frequently highlighted as exceptional agents who go above and beyond for their clients.

Communication

Customers appreciated the clear and timely communication from the agency, which helped alleviate concerns and provided transparency throughout processes.

Long-term Relationships

Many customers expressed loyalty to the agency, citing long-term relationships and consistent positive experiences over the years.

Claims Handling

The agency was commended for their efficient and supportive handling of claims, making the process easier for clients during stressful times.
  • JB
    Jag Berila
    Jan 30, 2026
    5.0
    Honestly, I do not know much about this company but Carlie is so helpful and thinks and step forward beyond her duties to comfort customer, she is really an asset and would like to take away that quality from her .
  • TB
    Todd Brewer
    Dec 2, 2025
    1.0
    I want to make us abundantly clear, My policy got canceled and is not reinstated over $45.87. I had started a new job and I was waiting on my next paycheck. I could’ve borrowed that money from ANYBODY if these guys had just been honest & told me that there was a deadline from which there was no way back They withheld that info, which makes them pretty reprehensible as a business. I’ve heard some terrible stories about State Farm insurance in California but now I got to experience it firsthand thanks a lot guys. I trusted you and your agents.. People stay far away. I would’ve sung their praises have they not done this. I have documentation to prove all of this is accurate and real so if anybody wants to hit me up, please do I will be happy to share it with you I had recently changed jobs and there was a weeks delay in me getting paid Chris Ferraro and his team failed and failed in a major way because all they said my policy canceled to get it reinstated. They did not tell me that if I didn’t get it reinstated by a certain date you could never be reinstated again and when I brought this up to them, they said I’m sorry we’ll make sure we mention this and you know our future dealings with other customers, I think that is probably the lowest of the low they could’ve said this at any time and they didn’t. That is reprehensible business behavior. .
  • MT
    Michael Thompson
    Nov 14, 2025
    5.0
    I’ve had an excellent experience working with Carlie Brown. She is incredibly quick to respond, answered all of my questions thoroughly, and made the entire process smooth and stress-free. Carlie has been an absolute delight to work with, professional, knowledgeable, and genuinely helpful. I highly recommend her to anyone looking for outstanding service at State Farm!
  • HA
    Hector Acevedo
    Jun 30, 2025
    5.0
    Great costumer service by Carli. A real 5 star 🌟 @ any day
  • GM
    Guillermina Mendoza
    Dec 8, 2021
    5.0
    I have been with State Farm for many years. I love the staff very friendly and helpful. Natasha and the other beautiful ladies are awesome.

Frequently Asked Questions About Chris Ferraro Jr. - State Farm Insurance Agent

Do I have to pay for a quote online?

No, you do not have to pay for a quote online. We offer free quotes!

What payment methods can I use?

We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.

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