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About
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CA-0M22104 Our mission is to serve our customers’ insurance needs by exceeding their expectations and crafting policies that are personal and specific to each customer, business and family. We strive to be the premier insurance agency for the cities of San Clemente, Mission Viejo, Ladera Ranch, Rancho Santa Margarita, Coto de Caza, and San Juan Capistrano for Auto Insurance, Homeowners Insurance, Business Insurance and Life Insurance.
Location
Chris Ferraro Jr. - State Farm Insurance Agent
940 Calle Negocio, San Clemente, CA
92673, United States
Hours
Reviews
4.9
189 reviews
5 stars
185
4 stars0
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the team for their exceptional customer service, highlighting responsiveness, professionalism, and a personal touch.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to provide thorough explanations and guidance on insurance policies.
Supportive Environment
Clients appreciated the empathetic and supportive approach of the team, especially during challenging personal situations.
Long-term Relationships
Numerous customers mentioned their long-standing relationships with the agency, indicating high satisfaction and loyalty over many years.
Efficient Processes
Feedback highlighted the smooth and efficient processes for handling claims and inquiries, making interactions stress-free for clients.
- MTMichael ThompsonNov 14, 20255.0I’ve had an excellent experience working with Carlie Brown. She is incredibly quick to respond, answered all of my questions thoroughly, and made the entire process smooth and stress-free. Carlie has been an absolute delight to work with, professional, knowledgeable, and genuinely helpful. I highly recommend her to anyone looking for outstanding service at State Farm!
- HAHector AcevedoJun 30, 20255.0Great costumer service by Carli. A real 5 star 🌟 @ any day
- VBVeronica BautistaApr 10, 20235.0Like there Service the're agent are so nice they are there when u call them
- CBCameron BaxterAug 25, 20225.0We have been clients of Chris' for over 5 years. He and his staff are always very responsive, courteous, and helpful. If you are looking for an insurance agent in Orange County, CA, Chris and his team should be first on your list.
- ZCZach CongelliereSep 25, 20145.0Chris Ferraro Jr is a legacy with State Farm Insurance. He has high standards to meet with that last name within the State Farm family. He has been a consummate professional as my insurance agent throughout the last several years. I wouldn't hesitate referring him to anyone I know. Check him out and give him a chance to be your new insurance agent!
Frequently Asked Questions About Chris Ferraro Jr. - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Chris Ferraro Jr. - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link on the website. Enter your User ID and password to login and view your billing and payment information.
What services does Chris Ferraro Jr. - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Chris Ferraro Jr. - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:30 PM and closed on weekends and certain holidays.
Where is Chris Ferraro Jr. - State Farm Insurance Agent located?
The agency is located at 940 Calle Negocio, Suite 230, San Clemente, CA 92673.
Can I manage my insurance account using a mobile app?
Yes, the mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What nearby insurance agencies can I find close to Chris Ferraro Jr. - State Farm Insurance Agent?
Nearby insurance agencies include Michele Ellena - State Farm Insurance Agent, Integrity International Insurance Brokers, Walker Insurance Solutions, and Farmers Insurance - Lisa Newell.
What nearby businesses might be useful to visit before or after visiting the agency?
You might visit JetBackup for IT services, The Surfrider Foundation for environmental initiatives, or The Tidy Technique for event planning services.
Are there nearby recreational or fitness facilities close to the insurance agency?
Yes, nearby fitness options include Strong by Jenny gym, San Clemente Self Defense martial arts club, and Ninja Zone sports venue.