Extremely Disappointing Experience with Joanna Lu's Office
I am writing to express my deep dissatisfaction with the service I received at Joanna Lu's office. After experiencing poor service and extremely slow handling from my previous insurance agent, I decided to seek assistance from Joanna Lu's office, hoping for a more professional and supportive experience. Unfortunately, my expectations were completely shattered.
Upon arriving, I was shocked to be refused assistance by a staff member. The reason given was utterly unprofessional and unacceptable: they claimed they could not help me because they had a close relationship with my previous insurance agent. This blatant refusal to assist a client in need is not only unethical but also reflects poorly on the integrity of the office.
Insurance is a critical service, and clients rely on agents to act in their best interest, regardless of personal relationships. The behavior I encountered was unprofessional, dismissive, and entirely contrary to the standards of customer service one would expect.
I strongly advise anyone considering working with Joanna Lu's office to think twice. If this is how they treat clients seeking help, it raises serious concerns about their commitment to providing fair and unbiased
Frequently Asked Questions About Joanna Lu: Allstate Insurance
What types of insurance does Joanna Lu: Allstate Insurance offer?
Joanna Lu: Allstate Insurance offers auto, home, life, business, motorcycle, renters, boat, and supplemental health insurance.
What are the business hours for Joanna Lu: Allstate Insurance?
The agency is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I contact Joanna Lu: Allstate Insurance?
You can reach them by phone at +1 626-600-9688 or email at JOANNALU111@allstate.com.
Does Joanna Lu: Allstate Insurance offer online appointment booking?
Yes, they offer online appointments which can be booked through their website.
Where is Joanna Lu: Allstate Insurance located?
The agency is located at 17540 Colima Rd, Rowland Heights, CA 91748, USA.
What languages are spoken at Joanna Lu: Allstate Insurance?
English is the primary language spoken at this agency.
Are there nearby dining options I can visit before or after meeting at Joanna Lu: Allstate Insurance?
Yes, nearby dining options include Subway, Even Life Taiwanese Restaurant, Green Burrito, Rockstar Noodle Bar, and BAHR Cafe.
What nearby health and wellness services are available near Joanna Lu: Allstate Insurance?
Nearby health and wellness services include Puente Hills Dental Center, C T Nails beauty salon, InnoVision Optometry, America's Best Contacts & Eyeglasses, Chiropractor UP Aligned Health, and One Beauty Aesthetics medical spa.
Are there fitness centers close to Joanna Lu: Allstate Insurance?
Yes, Aspire Fitness Rowland Heights and Planet Fitness gyms are nearby for your fitness needs.
What other insurance agencies are located near Joanna Lu: Allstate Insurance?
Nearby insurance agencies include Allstate Insurance Agent: Isabella Yao and Any Insurance Services.