Joanna Lu: Allstate Insurance

4.1
13 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
I am an optimistic person with a happy heart. I love to explore new things and take challenges in life. I am very blessed with all aspects in life.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Joanna Lu: Allstate Insurance
17540 Colima Rd, Rowland Heights, CA
91748, United States

Hours

Reviews

3.3
3 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
0
1 star
1
  • JY
    Julia Yang
    Mar 6, 2025
    1.0
    Extremely Disappointing Experience with Joanna Lu's Office I am writing to express my deep dissatisfaction with the service I received at Joanna Lu's office. After experiencing poor service and extremely slow handling from my previous insurance agent, I decided to seek assistance from Joanna Lu's office, hoping for a more professional and supportive experience. Unfortunately, my expectations were completely shattered. Upon arriving, I was shocked to be refused assistance by a staff member. The reason given was utterly unprofessional and unacceptable: they claimed they could not help me because they had a close relationship with my previous insurance agent. This blatant refusal to assist a client in need is not only unethical but also reflects poorly on the integrity of the office. Insurance is a critical service, and clients rely on agents to act in their best interest, regardless of personal relationships. The behavior I encountered was unprofessional, dismissive, and entirely contrary to the standards of customer service one would expect. I strongly advise anyone considering working with Joanna Lu's office to think twice. If this is how they treat clients seeking help, it raises serious concerns about their commitment to providing fair and unbiased
  • KV
    Kathy Vance
    Nov 5, 2022
    5.0
    Like allstate Thay support football Games

Frequently Asked Questions About Joanna Lu: Allstate Insurance

What types of insurance does Joanna Lu: Allstate Insurance offer?

Joanna Lu: Allstate Insurance offers auto, home, life, business, motorcycle, renters, boat, and supplemental health insurance.

What are the business hours for Joanna Lu: Allstate Insurance?

The agency is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.