CA-0L00713 My family has been in business and serving the people of Sonoma County for 5 generations. As a State Farm Team, my staff and I work with State Farm customers on a daily basis to help them make quality, informed decisions about their insurance and financial needs. We are here to help people manage the risk of everyday life, recover from the unexpected and realize their dreams. We want to be your first choice for meeting your financial service needs.
Location
Certified by Keith Garlock - State Farm Insurance Agent • Apr 05, 2026
Certified by Keith Garlock - State Farm Insurance Agent • Apr 05, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:30 PM
7/3/20269:00 AM - 5:30 PM
9/7/20269:00 AM - 5:30 PM
11/26/20269:00 AM - 5:30 PM
12/25/20269:00 AM - 5:30 PM
1/1/20279:00 AM - 5:30 PM
Reviews
4.9
119 reviews
5 stars
112
4 stars
3
3 stars1
2 stars1
1 star
2
JR
Jose Ruiz
Mar 25, 2026
5.0
I had a great experience with Monica she was super nice and helped me get the best deal. she explained everything perfectly would 100 percent recommend anyone to go to the Keith Garlock office, the staff is super friendly.
MM
Michelle M
Mar 12, 2026
5.0
Monica Torres recently assisted me with insuring my second vehicle. She gave me excellent service and promptly sent me quotes whenever I would send her a new make or model I was looking at. I've been with Garlock Insurance for over 10 years now and I highly recommend them.
DE
Dave E
Mar 9, 2026
5.0
Monica was awesome to work with and stayed patient with me as I peppered with all my questions!
Couldn’t ask for better customer service.
AH
Alicia Hicks
Feb 24, 2026
5.0
I am so grateful for the time, communication, and competence of Skip, who recently joined Keith Garlock's office from retirement to help customers. He is willing to meet in person to assist clients develop understanding of their policy, rights, and next steps. Thank you Skip for your time and hard work.
ML
Marc Libarle
Jan 23, 2026
5.0
Always great responsive service with K. Garlock's staff......
Frequently Asked Questions About Keith Garlock - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, you can get a free quote online without any payment.
What payment methods are accepted for insurance?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment details via the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Contact your agent; their phone number and email are listed on the details page of your bill.
What services are available through the State Farm mobile app?
The app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service include?
It typically covers towing, fuel delivery, battery or tire delivery, locksmith services, and one hour of mechanical labor for select services.
Can I change my insurance coverages online?
Yes, you can request coverage changes online, which will be forwarded to your agent for processing.
What are the office hours for Keith Garlock - State Farm Insurance Agent?
The office is open Monday to Friday from 8:30 AM to 5:30 PM and closed on weekends and major holidays.
How can nearby mortgage lenders like Terry Mercado and Tim A Carroll help me?
Mortgage lenders nearby can assist you with home financing, which complements your insurance needs for property and home protection.
What nearby financial institutions can I visit when managing my insurance finances?
Nearby options include OE Federal Credit Union and Redwood Credit Union, which offer banking and financial services helpful alongside your insurance management.
Are there nearby places for health and emergency services?
Yes, Concentra Urgent Care and Rohnert Park Emergency Dentist are close by for urgent health needs, which can be important when dealing with insurance claims.
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