I have represented Allstate since 1998. I enjoy sharing my experience and knowledge, and at the same time helping the local community to be aware of any unexpected events.
Allstate has great customers, but what I don't agree with and am not happy about at all is their payment system. This new method of charging two months upfront, then not charging at the end of the six months, only to charge double again, is ridiculous! Why not offer monthly or annual payment options only? The cruelty of making your customers suffer to make a double payment upfront is not easy for many of us.
AS
Agustin Serrano
Nov 5, 2025
5.0
Excellent service I am totally recommend
KW
Kemari Wandix
Aug 5, 2025
5.0
Best agency I've ever had to priveldge to work with. Not only do they take their time with helping their clients understand how they are insured, but also they make cost effective recommendations to really give their clients the best outcomes when they use their policy. If your looking for an agency to call HOME, don't walk but RUN!!!
Thank you so much NAVA agency!!!
AC
Amalia corona
Oct 14, 2021
5.0
Lorena Nava Agency is the best, they are very helpful and answer all my questions, Paula is so friendly and gives great customer service. Keep up the good work ladies. Thank you
Lorena Nava: Allstate Insurance is located at 3754 Florence St, Redwood City, CA 94063, USA.
What are the business hours for Lorena Nava: Allstate Insurance?
The agency is open Monday to Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I contact Lorena Nava: Allstate Insurance?
You can contact them by phone at +1 650-556-5670 or email at LorenaNava@allstate.com.
Does Lorena Nava: Allstate Insurance offer online appointments?
Yes, the agency offers online appointments that can be booked through their website.
What languages are spoken at Lorena Nava: Allstate Insurance?
They offer services in both English and Spanish.
How long has Lorena Nava represented Allstate Insurance?
Lorena Nava has represented Allstate since 1998 and established the agency in 1999.
Are there yoga studios near Lorena Nava: Allstate Insurance where I can relax after my insurance appointment?
Yes, CorePower Yoga - Redwood City and Vibe Yoga Studio are nearby, providing great options to relax and stay active after your visit.
What dining options are available near Lorena Nava: Allstate Insurance?
Nearby dining options include Feast and Floral for catering and cheese, Los Gallos Taqueria for Mexican cuisine, and State of Mind Public House and Pizzeria for pizza and beer.
Where can I get personal care services near Lorena Nava: Allstate Insurance?
You can visit Hair Creations or Salt & Light Salon for hair services, and Bien Être Massage Therapy for massage therapy nearby the insurance agency.