Customers consistently praised the outstanding customer service, highlighting the professionalism, responsiveness, and helpfulness of agents like Robert, Rudy, and Veronica.
Expertise
Many reviews noted the agents' deep knowledge and ability to explain insurance options clearly, helping clients make informed decisions.
Long-term Relationships
Numerous customers expressed loyalty, having been with Barranca Insurance for many years, often citing positive experiences and trust in the agency.
Claims Handling
While many customers reported satisfaction with claims handling, some expressed frustration with delays and issues during the claims process.
Pricing Concerns
Several reviews mentioned dissatisfaction with rising insurance premiums despite no claims or accidents, indicating a concern about pricing transparency.
JJ
Jess
Dec 4, 2025
5.0
I can’t express enough how incredible Robert from Barranca Insurance Services has been throughout the entire process. From the moment I first reached out, he has been nothing short of amazing. His professionalism, attention to detail, and willingness to go above and beyond have made a typically stressful experience completely painless.
Robert took the time to understand my unique needs, thoroughly explained all my options, and helped me make an informed decision without any pressure. He always made himself available for any questions I had, responding promptly and with the utmost clarity.
Not only does he provide expert guidance, but he genuinely cares about his clients. His patience, and genuine desire to help ensure I was getting the best coverage have been truly remarkable.
I will absolutely be recommending him to family and friends. If you’re looking for someone who is trustworthy, reliable, and truly goes the extra mile, look no further!
AA
AdamsH2O
Nov 25, 2025
5.0
Five stars! Robert went above and beyond to assist me with my classic car insurance and I’m happy to have 5 vehicles now insured with his team! Thank you
JR
Jes Robbi
Nov 13, 2025
5.0
Great service! I worked with Robert. Highly recommend.
DM
Diana Moreno
Sep 20, 2025
5.0
Customer service is outstanding. Whenever I need information I get a prompt reply. Thanks highly recommend them.
EY
Egbert Yumul
Sep 14, 2025
5.0
I went to Barranca Insurance Services looking for an auto and home insurance. I was assisted by Robert. Robert was very accommodating, efficient, and helpful in finding the best insurance coverage with reasonable premium. The process was fast and he even made sure that I got all the discounts that I was qualified for.
Overall, it was a very satisfactory transaction and I would highly recommend Robert and Barranca Insurance Services.
Frequently Asked Questions About Barranca Insurance Services, Inc.
Where is Barranca Insurance Services, Inc. located?
Barranca Insurance Services, Inc. is located at 9121 Haven Ave., Rancho Cucamonga, CA 91730, USA.
What types of insurance does Barranca Insurance Services, Inc. offer?
They offer auto, health, home, life, business, renters, commercial, motor homes, recreational vehicle, and motorcycle insurance.
What are the business hours of Barranca Insurance Services, Inc.?
They are open Monday to Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
How can I contact Barranca Insurance Services, Inc.?
You can call their main phone at +1 909-475-6195 or email mypolicy@bisrc.com.
What payment methods are accepted at Barranca Insurance Services, Inc.?
They accept American Express, Cash, Check, MasterCard, and Visa.
Which languages are spoken at Barranca Insurance Services, Inc.?
They offer services in English, Spanish, and Tagalog.
Does Barranca Insurance Services, Inc. have an online presence?
Yes, you can visit their website at https://www.barrancainsurance.com/ or their Facebook page at https://www.facebook.com/194172687366879.
Are there real estate services near Barranca Insurance Services, Inc.?
Yes, nearby you can find Jesikah Alvarado Real Estate Services, PAK Home Realty, and Cervantes Estates which can assist with real estate needs.
What legal services are available near Barranca Insurance Services, Inc.?
Nearby you can find My Rights Law Group - Criminal & DUI Attorneys, The Accident Guys Rancho Cucamonga for personal injury law, and Stone Haven Law Group specializing in bankruptcy and immigration law.
Are there any health or therapy centers close to Barranca Insurance Services, Inc.?
Yes, nearby health services include Sunflower Therapies, Morning View Family Therapy, and medical specialists like Ali H. Mesiwala, MD, and The Neurology Group.