The majority of customers praised the outstanding customer service, highlighting the helpfulness and professionalism of agents like Rudy, Veronica, and Jose.
Long-Term Relationships
Many reviews reflect long-standing relationships with the company, with customers expressing loyalty and satisfaction over many years.
Claims Handling
While some customers reported positive experiences with claims, others expressed frustration with the handling of claims and policy changes.
Pricing Concerns
Several customers noted dissatisfaction with rising insurance premiums despite having no claims, indicating a concern about pricing practices.
Overall Satisfaction
Overall, the business received a mix of positive feedback for service and support, but also criticism regarding specific incidents and pricing issues.
JR
Jes Robbi
Nov 13, 2025
5.0
Great service! I worked with Robert. Highly recommend.
DM
Diana Moreno
Sep 20, 2025
5.0
Customer service is outstanding. Whenever I need information I get a prompt reply. Thanks highly recommend them.
MB
Mirna Bonilla
Sep 20, 2025
5.0
Veronica was very helpful
EY
Egbert Yumul
Sep 14, 2025
5.0
I went to Barranca Insurance Services looking for an auto and home insurance. I was assisted by Robert. Robert was very accommodating, efficient, and helpful in finding the best insurance coverage with reasonable premium. The process was fast and he even made sure that I got all the discounts that I was qualified for.
Overall, it was a very satisfactory transaction and I would highly recommend Robert and Barranca Insurance Services.
BH
Brian Holmes
Sep 9, 2025
5.0
I have been a customer of this company for many years insuring my house and family of 5 drivers. They are great...Brian is always willing to answer every single question and goes above and beyond for my family always! He is fantastic! Thank you Barranca for always looking out for me!
Frequently Asked Questions About Barranca Insurance Services, Inc.
Where is Barranca Insurance Services, Inc. located?
Barranca Insurance Services, Inc. is located at 9121 Haven Ave., Rancho Cucamonga, CA 91730, USA.
What types of insurance does Barranca Insurance Services, Inc. offer?
They offer auto, health, home, life, business, renters, commercial, motor homes, recreational vehicle, and motorcycle insurance.
What are the business hours of Barranca Insurance Services, Inc.?
They are open Monday to Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
How can I contact Barranca Insurance Services, Inc.?
You can call their main phone at +1 909-475-6195 or email mypolicy@bisrc.com.
What payment methods are accepted at Barranca Insurance Services, Inc.?
They accept American Express, Cash, Check, MasterCard, and Visa.
Which languages are spoken at Barranca Insurance Services, Inc.?
They offer services in English, Spanish, and Tagalog.
Does Barranca Insurance Services, Inc. have an online presence?
Yes, you can visit their website at https://www.barrancainsurance.com/ or their Facebook page at https://www.facebook.com/194172687366879.
Are there real estate services near Barranca Insurance Services, Inc.?
Yes, nearby you can find Jesikah Alvarado Real Estate Services, PAK Home Realty, and Cervantes Estates which can assist with real estate needs.
What legal services are available near Barranca Insurance Services, Inc.?
Nearby you can find My Rights Law Group - Criminal & DUI Attorneys, The Accident Guys Rancho Cucamonga for personal injury law, and Stone Haven Law Group specializing in bankruptcy and immigration law.
Are there any health or therapy centers close to Barranca Insurance Services, Inc.?
Yes, nearby health services include Sunflower Therapies, Morning View Family Therapy, and medical specialists like Ali H. Mesiwala, MD, and The Neurology Group.