Kendra Cochran - State Farm Insurance Agent

Reviews

• RR

  Reggie

  2 days ago
  5.0
  My wife and I are renting an amazing Winnebago Solis for a Thanksgiving road trip, and I needed a Vehicle Certificate of Insurance. I reached out to the Kendra Cochran State Farm Agency and was assisted by Service Associate Stacy Williams, who not only handled my request promptly, but also went the extra mile by emailing the completed certificate directly to the rental company. This thoughtful step streamlined the process and saved valuable time by eliminating the need for me to forward it myself. It’s the attention to detail and proactive service like this that truly sets this great agency apart. The entire experience was smooth, efficient, and stress-free. Thank you, Stacy, for your outstanding support, and thank you to Kendra and the entire team at the Kendra Cochran State Farm Agency for consistently delivering exceptional service!
• AB

  Alfred Bruno

  6 days ago
  5.0
  Grateful to State Farm for their quick response and support adding a vehicle to my policy. Very reasonable rate and excellent service. Highly recommended over any other insurance provider I have researched.
• KK

  Kris Kelson

  Nov 12, 2025
  5.0
  This will be a different review. I am not a client of Kendra’s, rather a colleague instead. I can attest that Kendra, among other things, is knowledgeable and giving. She helped me with a complicated policy issue and saved the day for my client! Need I say more? Thank you Kendra…hope to return the favor someday.
• SM

  Shandy Mullikin

  Oct 29, 2025
  5.0
  From day one, Kendra has made me and my family feel very welcomed and valued. I was overwhelmed by life insurance and investment accounts, and she created a supportive, comfortable and stress free environment. Kendra’s continuous follow through and positive attitude have made her someone I trust and recommend to others.
• BJ

  brian johnson

  Oct 28, 2025
  1.0
  I have had state farm insurance for over ten years. It used to be great. A couple of years ago my agent retired and I was assigned Kendra Cochran. Soon after my rates went up 120%. I have reached out to Kendra's office asking for a better rate. This office doesn't return calls. When I was able to get ahold of someone I was told that I have the lowest rate and would I like to buy life insurance? I'm trying to lower my overhead so I declined. A year later I moved and needed to change my address. Again no return calls. I have to call several times before I get a live person. The next month my bill was delivered to my previous address. I called and got the same treatment no return calls. I finally get someone that claims they can change the address. The next month the same thing happened. I have asked four in three months times to get an address change. This office has lousy customer service doesn't return calls and doesn't care about my business so I left. My new insurance company is $60 a month cheaper. Best decision I could have made.

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