Shahe Jemelian: Allstate Insurance

Reviews

• PR

  Pisey Rose

  Feb 27, 2026
  5.0
  After we had an accident, Allstate was prompt in helping us get our car repaired without giving us any hassle. The agents were all respectful and helpful in getting this resolved.
• MR

  Manolo Otilio Xiloj rodas

  Feb 16, 2026
  5.0
  Creo que esta aseguradora me dio un precio razonable a lo yo busqué, seguiré unidades a ella, gracias
• LS

  Leonard Smith

  Jun 20, 2025
  2.0
  This review is about 2 things: Shahe's team and the Allstate online system. First, Pat and Fili in Shahe's office always do their best, promptly, to tailor my policies to my needs. Second, Allstate's online and phone platform is a nightmare. I can never get my Pasadena agent. I am always routed to a call center in Vermont. When I finally get a live person, the answer is "We'll leave Somer a message" (she's the customer service agent assigned to my area, apparently). Well, Somer never gets the message. After a week and multiple calls and emails, Somer heard about my needs and called me. She and I both had trouble retrieving my insurance data, and the bots assigned to help, didn't. Bottom line: Somer and Pat finally completed my policy on the phone. In other words, a "5" for Pat and Somer and a "0" for Allstate's "system". Thus, the "2" average. Fix it, or Allstate will lose thousands of customers.