I have almost 30 years of experience in helping homeowners in the Oakland and East Bay hills. I specialize in providing home insurance to property owners in high fire zones. I also enjoy helping families that have teenage drivers. There are strategies we use to help them to become safe drivers while reducing their insurance costs.
Location
Certified by Monique Thomas: Allstate Insurance • Mar 08, 2026
Certified by Monique Thomas: Allstate Insurance • Mar 08, 2026
Reviews
4.4
104 reviews
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74
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16
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John Robertson
May 1, 2024
1.0
Even by insurance agency standards, this place is absolutely awful. Signed a policy with Christen Scanlon years ago who was great and always available to talk. I had a condo and auto policy for over a year since Monique took over and I've never talked to her. Not once. Try and call the office number before signing a policy to see how impossible it is to get someone on the phone. If you have a wreck or are injured, forget about it. Just go with a cheaper option that also isn't going to be able to contact in an emergency.
Edit: In response to Monique, I also had an Allstate service rep try and get in touch with someone at the office and they were also unable to. I canceled my policy by email (because they require written notice) and a week later I find out they never canceled it because I was charged $616 automatically in error. So no, they're responsiveness is very poor.
EE
Eddgar “Edd” E.
Sep 23, 2022
5.0
Monique and her team are helpful insurance agents. They are honest and upfront with everything. They actively look for the best rates and coverage and always look out for the customer.
The customer service is excellent, and their location is nice and clean.
I highly recommend them.
NS
Noah Smith
Sep 8, 2022
5.0
Monique has many years of insurance experience, is extremely professional and, most importantly, cares deeply about people. This is the place to go for insurance in Oakland and beyond!
Where is Monique Thomas: Allstate Insurance located?
The agency is located at 1955 Mountain Blvd, Ste 103, Oakland, CA 94611.
What are the weekly business hours for Monique Thomas: Allstate Insurance?
The agency is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I contact Monique Thomas: Allstate Insurance?
You can reach the agency by phone at +1 510-879-3353 or by email at moniquethomas@allstate.com.
Does Monique Thomas: Allstate Insurance support Spanish-speaking customers?
Yes, the agency offers services in both English and Spanish.
Can I schedule an appointment online with Monique Thomas: Allstate Insurance?
Yes, appointments can be made online through their reservation page at https://agents.allstate.com/monique-thomas-oakland-ca.html?section=appointment.
What nearby banks are available around Monique Thomas: Allstate Insurance?
Nearby banking options include the Bank of America Financial Center, Bank of America ATM, and Bank of America Mortgage services, which can assist with financial needs before or after your insurance visit.
Are there fitness centers near Monique Thomas: Allstate Insurance?
Yes, local fitness centers such as Curves and Pilates 580 are nearby, making it convenient to visit the agency before or after your workout.
What coffee shops can I visit near Monique Thomas: Allstate Insurance?
Nearby coffee shops include Nelly's Organic Java and Paddington Cafe, great spots to relax before or after your insurance meeting.
Are there any healthcare or counseling services close to Monique Thomas: Allstate Insurance?
Yes, nearby healthcare options include Montclair Veterinary Hospital for pet care, Unfold Psychology for mental health counseling, and Comfort Keepers for home health care services.
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