Certified by James Durrough: Allstate Insurance • Mar 15, 2026
Reviews
4.5
1,057 reviews
5 stars
810
4 stars
128
3 stars
30
2 stars
22
1 star
25
RG
Rosario Grasso
1 day ago
5.0
I'd like to give a big shoutout to Susan P at Allstate. She went above and beyond to help me secure motorcycle insurance at the last moment at the end of the day. Not only did she move quickly, but also worked very hard to get me a rate that I was happy with. Her professionalism, responsiveness, and genuine care made the whole process smooth and stress-free. If I was not insured that afternoon, I could not have ridden my new motorcycle home that evening. I truly appreciate her out standing service. Agents like her make all the difference.
Thank you, Susan!
Rosario G.
RB
Regina Burns
2 days ago
5.0
This morning I received a call from agent Alondra. She was so kind and friendly as she went over my Insurance policy. She educated me on what I have concerning my policy, for that I am grateful. I am very pleased with Allstate Insurance. I switched from State Farms months ago. I am confident I made the right choice!!!!!
SE
Sergei Ershov
Mar 6, 2026
5.0
I had a very positive experience working with this Allstate agency. Vicki Wagner and the team were extremely helpful and professional.
Over the past year our family had two accidents involving my wife, and Allstate handled both claims properly and helped us get through a very stressful situation. Everything was processed fairly and without unnecessary complications.
More importantly, when our premium increased afterwards, the agency took the time to review our policy and helped find a solution that works for our current situation and budget. I really appreciate that they worked with us instead of just giving a standard answer.
Thank you for your professionalism, patience, and support. It means a lot when an insurance company stands by its customers.
Highly recommended.
MO
Melvin Olds
Mar 4, 2026
5.0
I spoke with Vicki Wagner today and wanted to share some of my thoughts. Vicki was very patient and knowledgeable in answering my many questions. Vicki was very professional with how she represented your company. As a previous business owner myself you need to know when outstanding employees are part of your team.
Vicki is a good "egg".
Mel Olds
CA
Claudia Arevalo
Mar 4, 2026
5.0
Alondra was amazing. She was knowledgeable, patient and took the extra step to making sure I understood coverages I wanted and even the ones I didn’t want before moving forward with my policy. There was no sense of pressure but rather, making sure the coverage we were going to sign for was the coverage for us. Thank you Alondra.
Frequently Asked Questions About James Durrough: Allstate Insurance
What are the business hours for James Durrough: Allstate Insurance?
The agency is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is James Durrough: Allstate Insurance located?
The office is located at 4010 Watson Plaza Dr, Ste 160, Lakewood, CA 90712, United States.
What types of insurance does James Durrough: Allstate Insurance offer?
They offer auto, home, life, motorcycle, renters, boat, commercial, and other insurance services as part of the Allstate brand.
Does James Durrough: Allstate Insurance accept online appointments?
Yes, the agency offers online appointment scheduling through their website.
What languages are spoken at James Durrough: Allstate Insurance?
The office provides services in both English and Spanish.
How can I contact James Durrough: Allstate Insurance?
You can call them at +1 562-804-9367 or email at JAMESDURROUGH@ALLSTATE.COM.
What nearby legal services can assist with wills and trusts when visiting James Durrough: Allstate Insurance?
The Law Offices of Sandra Diaz, specializing in wills, trusts, and probate, is located nearby and can assist with legal matters.
Are there financial advisors near James Durrough: Allstate Insurance for additional financial planning?
Yes, Edward Jones - Financial Advisor: Joel Hirchert and Cetera Advisor Networks are nearby and offer financial advising services.
What healthcare services are close to James Durrough: Allstate Insurance?
Mindpath Health is a nearby health and medical facility providing healthcare services in the area.
Are there any travel or tour services near James Durrough: Allstate Insurance?
Yes, Rose Parade Experiences and Main Street Tours offer travel and tour services close to the agency, useful for planning local trips or special events.
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