Helena Soulakhian - State Farm Insurance Agent

Reviews

• KS

  Karthik Subramanian

  Apr 14, 2026
  5.0
  I have been using their service for several years now, and I couldn't be happier. They are incredibly prompt and always quick to reply whenever I have a question or need to update a policy. In a world where good customer service is hard to find, they truly stand out. Highly recommend!
• IH

  Inesa Hovakimyan

  Apr 13, 2026
  5.0
  Emma was seriously the best. Last week, she helped me out so much and made what could’ve been a stressful process feel easy and smooth. She’s super responsive, explains everything clearly, and actually cares about making sure you’re taken care of. You can tell she really goes the extra mile. I’m so glad I worked with her!
• HB

  H B

  Apr 7, 2026
  5.0
  Emma is truly one of the best agents I’ve ever worked with! From the very first phone call, she delivered exceptional customer service and made the entire experience smooth and stress-free. I asked her for a quote, and she went above and beyond—providing clear, detailed information while answering all of my questions with patience and confidence. Her knowledge, professionalism, and friendly attitude really stood out. Thank you Emma!!
• SM

  Sarah McKenzie

  Apr 6, 2026
  1.0
  Not sure how Helen inherited my account, but she is totally useless. I called about my renewal and spoke to Mary in her office. I told her the updated quotes I needed and made an appointment to speak with Helen about my questions the following week. Helen called me on the appointment date at the wrong time (it was input wrong in her calendar even though my email confirmation had the correct time) and had no idea why she was calling. Waited a week to sort out my renewal and she didn't even have notes on why I called in the first place.
• GB

  Gagik Badalyan

  Apr 3, 2026
  5.0
  I had an excellent experience at the State Farm office owned by Helena Soulakhian. The entire team is professional, welcoming, and truly cares about helping clients find the best coverage. My agent Emma was amazing — very knowledgeable, patient, and took the time to clearly explain all my options. She made the whole process simple and stress-free, and helped me choose the right policy for my needs at a great price. Helena Soulakhian runs a fantastic office with outstanding customer service. You can tell they genuinely care about their clients and go above and beyond to help. Highly recommend this State Farm office if you want reliable insurance and great support. Thank you Emma and Helena for the great service!

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