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CA-0F26701 Our mission is to fulfill our customers needs with SERVITUDE and COMMITMENT by providing personalized products to Protect Assets, Build Financial Stability, Secure Legacies.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Lelly Woo-Grimes - State Farm Insurance Agent
12062 Valley View St, Garden Grove, CA
92845, United States
Hours
Reviews
4.9
220 reviews
5 stars
216
4 stars0
3 stars1
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their friendliness, helpfulness, and professionalism, making the insurance process easy and pleasant.
Knowledge and Support
Customers appreciate the agents' thorough explanations and willingness to answer questions, providing clarity and confidence in their insurance choices.
Competitive Rates
Many reviews highlight the ability of agents to secure lower insurance rates compared to competitors, leading to significant savings for customers.
Follow-Up and Communication
Agents are noted for their proactive follow-up and effective communication, ensuring customers feel supported throughout the process.
Overall Experience
The overall sentiment is overwhelmingly positive, with many customers expressing satisfaction and recommending the agency to others.
- GSGloria SalinasNov 10, 20255.0I had a telephone dialogue today with John Gittisarn about auto insurance quotes. He looked at my current auto insurance and compared it with other companies to see if I could get a better rate. I felt very comfortable speaking with him he came off as very authentic and trustworthy. He isn’t a typical sales person that is only interested in selling. At the end of the conversation he determined that my current auto rates are low and very reasonable. I told him how happy I was with his research, professionalism and his honesty. I wish more sales person or like him.
- RHRicardo HodgersNov 6, 20255.0Spencer Burnside was great and dedicated to getting me a better rate for even more perks from my old insurance
- DTDarwin TarinNov 6, 20255.0John was amazing couldn’t believe the price. Was super patient with me for like 2 months thank god I found him.
- SBsamby bambyOct 30, 20255.0Jhon is a absolutely unit of a State Farm Representative. Crazy help, He made sure i got every discount possible and making sure to always call me back and check up on things. Happy to say Im now using state farm for my insurance as of today. Great guy, God bless
- KHKawonna HooeyOct 18, 20255.0I’ve worked with many insurance representatives over the years, and this was by far the best experience. John Gittisarn took the time to clearly explain every detail of my new policy, and I truly appreciated his follow-up and attention to detail. Genuine, good people are hard to find, and John is definitely one of them. Work with him! You won’t be disappointed. Thank you, John, for all your help!
Frequently Asked Questions About Lelly Woo-Grimes - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I need to pay for an insurance quote online at Lelly Woo-Grimes - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
How can I contact someone about billing or payments at this State Farm office?
Please contact your agent. Their phone number and email are available on your bill's details page.
What features does the State Farm mobile app provide?
The app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does the Emergency Roadside Service cover at this location?
It covers towing, delivery of gas, oil, a battery or tires, up to one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Lelly Woo-Grimes - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Does this State Farm office accept online appointments and onsite services?
Yes, this office offers online appointments and onsite services, and appointments are not required.
What languages are supported at this State Farm Insurance Agent?
They support English, Armenian, Spanish, Cantonese, Vietnamese, and Chinese.
Where is Lelly Woo-Grimes - State Farm Insurance Agent located, and how can I get in touch?
The office is at 12062 Valley View St, Suite 135, Garden Grove, CA 92845. You can call +1 714-891-8908 or email le lly@orangecountyagency.com.
What nearby professional services and offices are close to this State Farm agent?
Nearby you can find professional services such as Troy Yoshida, CPA, Gailey Associates, Inc., and Bharmal & Associates, Inc., which might be helpful for financial and legal advice along with your insurance needs.
Are there health and wellness services near the State Farm office that customers might visit?
Yes, there are several including Dr. Howard Siegel MD, Pro Sports-Med Chiropractic, and Keystone Pediatric Behavioral Health, which could be convenient if you need medical or therapy services when visiting the area.
What nearby shopping and beauty services can I find near the State Farm Insurance office?
You can visit local spots like HB Nails Salon for beauty services and Paige James Boutique for women's clothing and shoes, making it convenient for combined errands or shopping.