Brook Daly: Allstate Insurance

4.4
334 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
Helping people has always been a passion with me. I am very thankful for loyal customers. My wife and I have been married 39 years and we have raised three wonderful daughters. We enjoy life to the fullest together in both work and recreation.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Brook Daly: Allstate Insurance
1081 Borden Rd, Escondido, CA
92026, United States

Hours

Reviews

4.7
15 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
1
1 star
0
  • LK
    Lora Kapelczak
    Apr 12, 2025
    5.0
    We have 2 pipes burst in our kitchen. We had no idea what to do Allstate agents we incredibly helpful. They took so much time making sure we had what we needed and felt taken care of. Payments were fast and easy. Highly recommend Allstate home insurance.
  • CM
    CF Mndz
    Apr 2, 2025
    5.0
    The best insurance in Ramona. They provide friendly courteous assistance with all your insurance needs. I highly recommend it.
  • NW
    Nicole Ward
    Jun 21, 2024
    2.0
    I don't normally leave negative reviews, but this one is years in the making. I got my Allstate policies (home, auto and umbrella) with the Brook Daley agency in town in 2018 or earlier when another carrier pulled out of CA. At first, they were super responsive and helpful, but since 2020, it has gone downhill. I purchased a new home in 2020 in El Cajon. The delay in creating a new homeowners policy almost held up my closing. Since that time, every change to my auto policy has been met with dread. While there is a long list of things to mention, the most recent is that I placed a milage update to my policy in early April that has still not been processed ($400/yr savings). I have been advised it is in process, but does it really take over 2 months to complete? It also took 10 days to get a quote on a new car (after 3 emails and 2 phone calls). It has now been 12 days since the new car was purchased (and 3 emails) and it is still not covered. I called last Friday to speak with Brook Daly directly. I was advised he does not take customer calls. I demanded a call, but have not heard from him. I spend over $10,000/annually for my policies and expect that thing will be handled timely and correctly. I also expect that the Agent in charge is available for issues and to speak with customers at their request. Save yourself the hassle and use another Allstate agency if you want their coverage. I just switched to an agent in El Cajon since it is obvious my business is not valued here.
  • NF
    Norman Fletcher
    Feb 22, 2020
    5.0
    Our old agent in a different town, did nothing compared to all the help they have given us. Saving money has been on top of the list. They respond very fast to all our questions. I highly recommend.

Frequently Asked Questions About Brook Daly: Allstate Insurance

What types of insurance does Brook Daly: Allstate Insurance offer?

Brook Daly: Allstate Insurance offers a variety of insurance types including life, commercial, renters, off-road vehicles, retirement, and personal umbrella insurance.

Where is Brook Daly: Allstate Insurance located?

The agency is located at 947 D St, Ramona, CA 92065, USA.