I’ve gotten to know many local families as an Allstate agent in El Segundo. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I’m committed to helping El Segundo residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in El Segundo today.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by JAMES DURROUGH: Allstate Insurance • Mar 08, 2026
Certified by JAMES DURROUGH: Allstate Insurance • Mar 08, 2026
Reviews
4.3
12 reviews
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Guillermo Chinchilla
1 day ago
5.0
Susan has been my insurance advisor for about 10 years now. From the very beginning, she was extremely professional, knowledgeable, and genuinely helpful. Insurance can sometimes feel confusing or overwhelming, but Susan always takes the time to walk me through all of my options and explains everything in a way that is easy to understand.
She is very patient with all of my questions and makes sure I feel comfortable with the coverage I am choosing. I really appreciate how responsive she is whenever I reach out—she always gets back to me quickly and makes the whole process smooth and stress-free.
What stands out the most is her dedication to providing great customer service. It never feels rushed, and she truly cares about helping me find the best coverage for my needs rather than just selling a policy. That level of honesty and attention is hard to find these days.
I highly recommend Susan and the team at JAMES DURROUGH: Allstate Insurance to anyone looking for a reliable, trustworthy insurance agent who will take the time to help you understand your options and make the best decision for your situation. Thanks a million Susan!
RL
Randy Lopez
Feb 12, 2026
5.0
I needed to add my son to my policy and Susan was very helpful with this matter, she was informative and told me everything I needed to know, she was very nice
DF
Don Frost
Sep 10, 2025
5.0
Susan Palafox is the best allstate service person in the business
I have my auto and condo with Allstate only because of her
Don Frost
Frequently Asked Questions About JAMES DURROUGH: Allstate Insurance
What types of insurance does JAMES DURROUGH: Allstate Insurance offer?
They offer auto, home, life, motorcycle, renters, boat, and property insurance, among other options.
What are the business hours for the JAMES DURROUGH: Allstate Insurance agency in El Segundo?
The agency is open Monday to Friday from 9:00 AM to 6:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I contact JAMES DURROUGH: Allstate Insurance?
You can call them at +1 310-615-0940 or email at jdurrough2@allstate.com.
Does JAMES DURROUGH: Allstate Insurance offer online appointments?
Yes, online appointments are available through their website.
Where is JAMES DURROUGH: Allstate Insurance located?
The agency is located at 508 Main St, El Segundo, CA 90245, USA.
What languages are spoken at JAMES DURROUGH: Allstate Insurance?
They provide service in English.
Are there other insurance agencies near JAMES DURROUGH: Allstate Insurance?
Yes, nearby insurance agencies include Gary Jones: Allstate Insurance and Ed Barnhart - State Farm Insurance Agent, offering customers alternative options nearby.
What dining options are available near JAMES DURROUGH: Allstate Insurance?
Nearby restaurants include Big Mike's El Segundo, Tapizon (Brazilian restaurant), and Jaime Taquería for Mexican food, providing great places to eat before or after your visit.
Are there fitness centers close to JAMES DURROUGH: Allstate Insurance?
Yes, El Segundo Athletic Club and Easton Gym Co. El Segundo are nearby gyms where you can work out.
Can I visit other local services or shops near JAMES DURROUGH: Allstate Insurance?
Certainly, near the agency you can find Hutchinson Dental for dental care, Thedowncomforterstore for children's clothing, and Pure Ceylon Items for organic groceries.
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