I was trying to notify the agent of the death of the insured (my mother). I left messages, was referred to another agent and called customer service. I called the office again and was able to speak with someone. Once I explained why I called, my questions were answered and the appropriate changes made. Had the office responded timely (it took nearly two months to make contact) I would have given them five stars; once contact was made, things moved quickly, and they were very apologetic. I hope my experience provided a learning opportunity for them.
CM
CYNTHIA MAXWELL
Jun 17, 2023
5.0
You renewed my faith in Allstate. Showing concern and kindness. And understanding my distress...
I highly appreciate you...!!!
CP
Chaunte Page
Dec 15, 2019
5.0
Great insurance rates and very knowledgeable staff!!
CW
Charlotte Williams
Jun 5, 2018
5.0
I love Allstate all the years I was with them they took very good care of me & saw to my needs immediately. They were always professional and helpful
ED
Eric Davis
Mar 3, 2017
5.0
Charles and his team are the BEST! Very helpful and Customer Service Driven.
Frequently Asked Questions About Charles Stewart: Allstate Insurance
What types of insurance does Charles Stewart: Allstate Insurance offer?
They offer auto, home, life, motorcycle, renter's, boat, business, and property insurance.
Where is Charles Stewart: Allstate Insurance located?
It's located at 5701 W Slauson Ave, Ste 130, Culver City, CA 90230, USA.
What are the office hours of Charles Stewart: Allstate Insurance?
Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 11:00 AM, and closed on Sunday.
How can I contact Charles Stewart: Allstate Insurance?
You can call them at +1 310-337-7365 or email CStewart@allstate.com.
Is it possible to make an appointment online with Charles Stewart: Allstate Insurance?
Yes, they offer online appointments which can be booked via their website.
What languages are spoken at Charles Stewart: Allstate Insurance?
They speak English and Spanish.
Are there any other insurance agencies near Charles Stewart: Allstate Insurance?
Yes, nearby insurance agencies include Elliot Katzovitz Insurance Agency, Avalon General Insurance Agency, Farmers Insurance - Rodney Pyle, and Frontlight Insurance Services.
What nearby legal services are available around Charles Stewart: Allstate Insurance?
Legal services nearby include Law Offices of Angel J. Horacek, Law Office of Gladdys J. Uribe, PC, John Clark Brown Jr., Attorney at Law, and R Samuel Paz Law Offices.
Are there community or wellness services near Charles Stewart: Allstate Insurance?
Yes, nearby services include Institute for Public Strategies, New Millennium Institute of Wellness, Access Healing Counseling & Associates, and Kohan Foundation.
What is the history and experience of the owner at Charles Stewart: Allstate Insurance?
Charles Stewart has lived in Los Angeles for over 40 years and has enjoyed working with Allstate customers for the past 35 years.