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CA-0I08433 Our mission is to become your first choice for all your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the San Diego County area. When the unfortunate incidents occur we pledge to be there to assist you through the good and the bad.
Location
Jennifer Thibodeau - State Farm Insurance Agent
900 Lane Ave, Chula Vista, CA
91914, United States
Hours
Reviews
5.0
436 reviews
5 stars
432
4 stars3
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful nature of the staff, particularly highlighting agents like Nicole, Jessica, and Leslie.
Knowledgeable Staff
Many reviews noted the agents' ability to explain policies clearly and provide tailored solutions to meet customer needs.
Efficient Process
Customers appreciated the smooth and quick service they received, making the insurance process easy and stress-free.
Bilingual Support
Several reviews mentioned the availability of bilingual assistance, which enhanced the customer experience for Spanish-speaking clients.
- SNSilvana Nunez3 days ago5.0Si estas buscando por aseguranza y no estaa seguro de donde ir ... Aqui llegue hace 2 dias y recivi el mejor servicio q he e contrado en muchisimo tiempo. La srita Leslu muy capaz y con toda la informacion al instante, no tan solo vende pero recomenda asesora y se asura de que pagues lo justo. Estoy muy feliz de haber encontrado a esta oficina y haber obtenido mis aseguranza de negocio con Lesli. Gracias por su buen servicio 🙏
- FAfrancisco acuna4 days ago5.0Muy amables ! Excelente servicio y claridad en verdad excelente servicio al cliente, muchas gracias Diana 🤙🏾🤙🏾
- RCRoberto Del Castillo6 days ago5.0Diana y Leslie son increíblemente amables y atentas. Me ayudaron con mi pólizas del carro y muy profesionales al darme informacion. Les recomiendo mucho que se pongan en contacto con ellas dos!
- ETEduardo TamayoDec 29, 20255.0Excelente servicio, me estuvieron atendiendo Diana y Leslie. Ambas muy amables y claras con la informacion. Muchas gracias!
- KSkarina salcidoDec 23, 20255.0This office is nothing but excellent services. Leslie has been very professional and courteous with all of our family members. I appreciate the assistance in the time of need. Thank you to everyone at Jennifer's office.
Frequently Asked Questions About Jennifer Thibodeau - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jennifer Thibodeau - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Jennifer Thibodeau offers free quotes!
What payment methods are accepted at Jennifer Thibodeau - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Jennifer Thibodeau - State Farm Insurance Agent?
The office is open Monday to Wednesday, and Friday from 9:00 AM to 5:30 PM, Thursday from 9:45 AM to 5:30 PM, and closed on weekends and major holidays.
Can I manage my insurance account and get roadside assistance via a mobile app?
Yes, using the State Farm mobile app, you can manage your insurance and banking accounts, get roadside assistance, file claims, and more.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link provided by State Farm. Enter your User ID and password to log in and access your billing and payment details.
Who should I contact for questions about billing or payments?
Please contact your State Farm agent, Jennifer Thibodeau. Her phone and email are available on your bill's details page.
Is Jennifer Thibodeau - State Farm Insurance Agent located near real estate services?
Yes, the office is near several real estate agents and services, including Alex Ortega, Eddie Ortega Real Estate Agent, and Rock Realty, which could be helpful if you're buying or selling a home and need insurance assistance.
What financial services are available near Jennifer Thibodeau - State Farm Insurance Agent?
Nearby financial services include Tax Nerds (accounting and trusts), Lizette Guerrero - RWM Home Loans, and Edward Jones - Financial Advisor Gabriel Ruz, which can assist with tax preparation, mortgages, and financial planning alongside your insurance needs.
Are there counseling or mental health services near Jennifer Thibodeau's office?
Yes, clients can find nearby services such as Glen F. Pastores, LMFT, Blueprint Therapy, and Achieve TMS Centers for counseling and mental health support complementary to financial and insurance planning.
Does Jennifer Thibodeau - State Farm Insurance Agent serve Spanish-speaking clients?
Yes, services are available in both English and Spanish to accommodate diverse clients in the Chula Vista area.