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CA-0I08433 Our mission is to become your first choice for all your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the San Diego County area. When the unfortunate incidents occur we pledge to be there to assist you through the good and the bad.
Location
Jennifer Thibodeau - State Farm Insurance Agent
900 Lane Ave, Chula Vista, CA
91914, United States
Hours
Reviews
5.0
393 reviews
5 stars
389
4 stars3
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their helpfulness, professionalism, and willingness to go above and beyond.
Knowledgeable Staff
Many reviews noted the agents' expertise and ability to explain insurance policies clearly, making the process easier for clients.
Bilingual Support
Several customers appreciated the availability of bilingual agents, which enhanced communication and service for Spanish-speaking clients.
Positive Experiences
Overall, customers reported positive experiences with the agency, often recommending specific agents for their attentive and friendly service.
Efficiency
Clients frequently mentioned the quick and efficient service they received, making the insurance process smooth and stress-free.
- MHManuel Hermosillo4 days ago5.0Nicole was exceptional at taking me through the windshield replacement process. She set up the appointment in no time and I am ready to go. Much appreciated
- MCMaria Campos6 days ago5.0Diana has great customer service skills and was able to answer all my questions. I pleasure to speak to. :)
- PPPriscilaNov 6, 20255.0Highly recommended! Diana was helpful and knowledgeable with my insurance needs
- YGYerili GonzalezOct 29, 20255.0I have had a fantastic experience working with Nicole! She is professional, knowledgeable, and truly dedicated to helping me find the best coverage for my needs. I appreciate her transparency and quick responses to any questions I had. I highly recommend Nicole!
- VBvera braniffOct 27, 20255.0Nicole Castro was amazing! She made setting up my car insurance super easy and stress-free. She was patient, helpful, and explained everything clearly. Her energy and vibe were great the whole time — you can tell she genuinely cares about helping people. Highly recommend working with her!
Frequently Asked Questions About Jennifer Thibodeau - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jennifer Thibodeau - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Jennifer Thibodeau offers free quotes!
What payment methods are accepted at Jennifer Thibodeau - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Jennifer Thibodeau - State Farm Insurance Agent?
The office is open Monday to Wednesday, and Friday from 9:00 AM to 5:30 PM, Thursday from 9:45 AM to 5:30 PM, and closed on weekends and major holidays.
Can I manage my insurance account and get roadside assistance via a mobile app?
Yes, using the State Farm mobile app, you can manage your insurance and banking accounts, get roadside assistance, file claims, and more.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link provided by State Farm. Enter your User ID and password to log in and access your billing and payment details.
Who should I contact for questions about billing or payments?
Please contact your State Farm agent, Jennifer Thibodeau. Her phone and email are available on your bill's details page.
Is Jennifer Thibodeau - State Farm Insurance Agent located near real estate services?
Yes, the office is near several real estate agents and services, including Alex Ortega, Eddie Ortega Real Estate Agent, and Rock Realty, which could be helpful if you're buying or selling a home and need insurance assistance.
What financial services are available near Jennifer Thibodeau - State Farm Insurance Agent?
Nearby financial services include Tax Nerds (accounting and trusts), Lizette Guerrero - RWM Home Loans, and Edward Jones - Financial Advisor Gabriel Ruz, which can assist with tax preparation, mortgages, and financial planning alongside your insurance needs.
Are there counseling or mental health services near Jennifer Thibodeau's office?
Yes, clients can find nearby services such as Glen F. Pastores, LMFT, Blueprint Therapy, and Achieve TMS Centers for counseling and mental health support complementary to financial and insurance planning.
Does Jennifer Thibodeau - State Farm Insurance Agent serve Spanish-speaking clients?
Yes, services are available in both English and Spanish to accommodate diverse clients in the Chula Vista area.