Phil Goodge - State Farm Insurance Agent

4.8
137 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
My mission is to help my State Farm customers located in AZ, CA, NV & OR manage the risks of everyday life and to be the first choice for your insurance needs. We offer Auto Insurance, Home Insurance (including Condo, Mfg Home and Renter's), Business Insurance, Life Insurance and Health Insurance. License #: CA-0F02978, AZ-8681559, NV-3506541, OR-8681559. I am a Veteran owned business.

Location

Phil Goodge - State Farm Insurance Agent
67850 Vista Chino, Cathedral City, CA
92234, United States

Hours

Reviews

4.8
137 reviews
5 stars
127
4 stars
2
3 stars
1
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and responsive service provided by the staff, particularly highlighting representatives like Isabel, Monica, and Fay.

Professionalism

Many reviews noted the high level of professionalism exhibited by the agents, with specific mentions of their thoroughness and ability to handle complex insurance needs.

Long-term Relationships

Several customers expressed loyalty to the agency, citing long-term relationships and consistent satisfaction with the service over many years.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding unexpected policy changes and dissatisfaction with pricing.
  • JS
    jay schiff
    5 days ago
    5.0
    Very helpful. Explained the situation very well and answered all my questions
  • GS
    Gary Shoemaker
    Dec 19, 2025
    1.0
    I've been with Phil Goodge for 12 or 13 years now. For the first 11 or so I received unbelievable service from them. Unfortunately its gone bad fast over the last year or so and at this point is beyond disappointing. I've always believed in being loyal to someone who treats you good and provides great service so I didn't give up on them easily but at this point I have no choice but to look for a new agent. Under the circumstances you've left me no choice but to file a complaint with the California Department of Insurance and State Farm directly. It's crazy that after all these years you refuse to except responsibility for your agencies mistake and deny our previous conversation about these issues.
  • NL
    nancy levenson
    Dec 19, 2025
    5.0
    I have been insured with PhilGoodge/State Farm Ins since 2022 and have consistently received A+ customer service from Phil and everyone on his team. They are highly professional, knowledgeable, proactive and personable. I’m grateful for the exemplary service.
  • RB
    robert britton
    Sep 14, 2025
    5.0
    All I have to do is tell y,all I have been with this co for about 20 years they are very nice and accommodating the new offices are very nice and welcoming if u need insurance go to Phil
  • BB
    Barbie Boyer
    Sep 5, 2025
    5.0
    A cracked windshield set me on a small journey, from getting a replacement, going in to State Farm with my replacement paper giving the information that it was done. Isabel noticed that I had not had the recalibration done on the windshield. I was under the impression that all it monitored was the auto setting of the windshield wipers on a rainy day. Living here in the desert, I didn’t feel in need for it so I told her I was happy to skip it. Isabel insisted I go get the calibration done. It turned out, that calibration was also safety monitors for the car and could make the difference between life and death. After finding this out I went to my dealership, had all the calibrations done. Took the new form back and was reimbursed for everything. Thank you so much Isabel for your conscientiousness. It could’ve saved State Farm a little bit of money if I didn’t do the second part (because it ended up costing more than the windshield itself). But your care for the customer outweigh your desire to save some money for the company. This is the reason I use Phil Goodge State Farm.

Frequently Asked Questions About Phil Goodge - State Farm Insurance Agent

What types of insurance does Phil Goodge - State Farm Insurance Agent offer?

They offer Auto, Home (including Condo, Manufactured Home and Renter's), Business, Life, and Health Insurance for customers in AZ, CA, NV, and OR.

What are the office hours for Phil Goodge - State Farm Insurance Agent?

The office is open Monday through Friday from 9:00 AM to 12:00 PM, then again from 1:00 PM to 5:00 PM. It is closed on Saturdays and Sundays.