I was born and raised in San Diego county. I graduated from SDSU. I am a 3rd generation Allstate agent. I understand the needs of the customers. Excellent customer service is a priority.
I don’t take pleasure in rating businesses poorly because that means I didn’t have a great experience and I like good experiences, however; sometimes it’s mandatory. I called not once but twice to get an auto insurance quote and the young lady who answered the phone told me there were no agents available. She was very nice and waited patiently for me to get my vehicle information. I should have had that readily available so that was a lack of preparedness on my part. In any case, she took down all of my information and told me Janelle would be calling me back. I never heard from Janelle. So, I persisted to call back a few days later, on a Saturday, and I was told the agents don’t work on the weekends and that she would be calling me on Monday. Here it is Tuesday and I still have yet to hear from Janelle. Needless to say, I won’t be calling back. I ended up calling another agent and they gave me the quote within 10 minutes. Do better Chad Hazelrigg. You missed out on a potential policy holder.
MW
Michelle Washington
Aug 19, 2023
5.0
Janelle Dickens, branch manager has been our Allstate agent since we bought our first home in 2019. She goes above and beyond each encounter. Fast response, knowledgeable, detailed orientated, and super friendly. She cares for her clients like if they’re family. Our old insurance was going to increase almost 4k, she called and emailed to let us know. She searched around and found the perfect home insurance for us. Super happy!!
Once I called to speak to Janelle and an Allstate representative informed me she was with another client. The representative without knowing my issue asked if she can help. That is great customer service!! I declined but Janelle called back within 10 minutes.
Thank Allstate for your service! Highly recommend this branch!!
TM
Thomas Moreno
Mar 31, 2021
5.0
Very, very efficient office. Management, everyone, keeps all on a higher quality. Always a pleasant visit to this office, treated with care and concern - attentive to needs. Extremely satisfied with this friendly office!
Frequently Asked Questions About Hazelrigg And Associates: Allstate Insurance
What types of insurance does Hazelrigg And Associates: Allstate Insurance offer?
They offer auto, homeowners, life, business, motorcycle, boat, renter's, and property insurance services.
Where is Hazelrigg And Associates: Allstate Insurance located?
Their office is at 6994 El Camino Real, Ste 110, Carlsbad, CA 92009, USA.
What are the business hours of Hazelrigg And Associates: Allstate Insurance?
Monday to Thursday from 8:30 AM to 5:30 PM, Friday from 8:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sunday.
Does Hazelrigg And Associates: Allstate Insurance offer online appointments?
Yes, they provide online appointment bookings through their website.
What languages are spoken at Hazelrigg And Associates: Allstate Insurance?
They offer services in English and Spanish.
How can I contact Hazelrigg And Associates: Allstate Insurance?
You can reach them at +1 760-438-7712 or email CHAD.HAZELRIGG@allstate.com.
What can you tell me about the agent behind Hazelrigg And Associates?
Chad Hazelrigg is a third-generation Allstate agent, born and raised in San Diego county with a degree from SDSU, prioritizing excellent customer service.
Are there other insurance agencies near Hazelrigg And Associates: Allstate Insurance?
Yes, nearby insurance agencies include Mike Giblin - State Farm Insurance Agent, Reinhardt Insurance Service, and Goosehead Insurance - Jeff Fitch.
What fitness and wellness options are close to Hazelrigg And Associates?
Fitness centers nearby include The Perfect Workout, 9Round Fitness, and Pilates Room Studios, which clients might visit for their health needs before or after insurance consultations.
Are there dining options near Hazelrigg And Associates: Allstate Insurance?
Yes, nearby dining options include Auntie Anne's bakery, La Costa Grill bar, Ignite Bistro wine bar, and Alejandra's Fine Mexican Food And Cantina restaurant.