Certified by Jessica McArdle - State Farm Insurance Agent • Feb 01, 2026
Reviews
5.0
221 reviews
5 stars
219
4 stars2
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, responsive, and knowledgeable staff, particularly highlighting Yolanda, Linda, and Jessica for their exceptional service.
Claims Handling
Many reviews noted the efficient and professional handling of claims, with specific mentions of quick resolutions and thorough support during stressful situations.
Long-term Relationships
Several customers expressed loyalty to the agency, having been clients for decades and appreciating the continuity of care even after agent transitions.
Expertise
Clients appreciated the team's expertise, especially in navigating complex insurance matters like Medicare and policy adjustments, which contributed to their overall satisfaction.
MB
Martin Benjamin
Jan 19, 2026
5.0
We've been with State Farm since the 1970s, first in Michigan, now in the Bay Area. Never had any problems. Had one in-person meeting with Steve Bauer before he retired. Other encounters have been on the phone with Linda or Yolanda. They are both clear, direct, and well-informed. Dealing with them has been a pleasure.
TT
Tina Tam
Jan 15, 2026
5.0
Yolanda Allen-Hill has been one of my main point of contacts at State Farm for years. She is always friendly, prompt and efficient with any needs that arise. Yolanda always goes above and beyond and I truly appreciate her!
LC
Lila Crutchfield
Jan 13, 2026
5.0
We had been with Steve Bauer for our car and home insurance needs for many years, and were so happy to see Yolanda and Linda in Jessica’s new office!
What a pleasure in this time of virtual automated responses to be able to talk with an actual helpful person about any issues
If you want excellent service and a real relationship with your insurance provider, we highly recommend this office
MC
Marie Chun
Jan 8, 2026
5.0
Jessica McArdle took over our State Farm coverage because our agent of many years retired. She also hired Steve's office staff (Linda & Yolanda) which was a big bonus & help to us with regard to coverage and claims. Finally, we meet their Medicare supplement coverage person, Jessica G., and love working with her while navigating the insurance minefield.
RG
Robert Glaeser
Jan 8, 2026
5.0
We started working with Jessica McArdle when she took on State Farm clients from our previous agent, Steve Bauer, when he retired. Jessica's office has continued to provide the excellent, friendly, supportive service that we enjoyed gettting from Steve and his office. In particular, Linda Nguyen-Cheung has been extremely helpful in making recent changes to our portfolio. She is the best!
Frequently Asked Questions About Jessica McArdle - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jessica McArdle - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
What payment methods are accepted at Jessica McArdle - State Farm Insurance Agent?
They accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link and log in with your User ID and password to view your billing and payment details.
What services are provided by Jessica McArdle - State Farm Insurance Agent?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Jessica McArdle - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What languages are spoken at Jessica McArdle - State Farm Insurance Agent?
English, Spanish, and Cantonese are spoken at this office.
Can I save my insurance quote online and finish later?
Yes, you can save your quote and continue the application process later via a link sent to your email.
Which nearby law firms could I consult after visiting Jessica McArdle - State Farm Insurance Agent?
Nearby are Morris Law PC and Myers Law Firm The DR, which provide legal services and could assist with related matters.
Are there nearby real estate services near Jessica McArdle - State Farm Insurance Agent for property insurance clients?
Yes, Korman & Ng Real Estate Services, Calia Homes, and Allie Pembleton, Compass are nearby real estate agents and services ideal for clients seeking property assistance.
What fitness options are available nearby Jessica McArdle - State Farm Insurance Agent if I want to work out before or after my visit?
The Bar Method Berkeley, a gym and dance school offering boot camp classes, is located nearby for fitness enthusiasts.
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