The team is consistently praised for their friendly, responsive, and helpful service, with specific mentions of staff members like Linda, Yolanda, and Jessica.
Responsiveness
Customers frequently highlight the quick response times and effective communication from the office, making interactions smooth and efficient.
Expertise
Clients appreciate the knowledgeable staff who provide clear explanations and helpful advice regarding insurance policies and claims.
Claims Handling
The office is noted for its efficient handling of claims, with many customers expressing satisfaction with the support received during the claims process.
Long-term Relationships
Many reviews reflect long-standing relationships with the agency, indicating a high level of trust and satisfaction over the years.
PM
PL Lola Marienthal
Nov 17, 2025
5.0
I have happily been a customer of Jessica McArdle for sometime for homeowners insurance. The addition of Medicare specialist Jessica Gamblin has elevated my appreciation for this office, as she has not only guided me into more appropriate Medicare coverage, she has offered support, education and information beyond expectation. I am truly grateful for both Jessicas and this State Farm office.
MP
Maravilla Photobooth
Nov 6, 2025
5.0
Jessica and Chris are amazing! We have been working with them for about 3 years now. I remember when I first reached out we had no idea what we were doing and Jessica guided us through the whole process. She has been amazing to work with very responsive, and helpful. Anytime K need anything I can reach out to either of them and they get me what I need or guide me in the right direction. Definitely recommend working with them
MI
Mauro's Plumbing Inc
Oct 29, 2025
5.0
Jessica McCardle's office is friendly & responsive especially Bethany who I most frequently interact with on insurance requests! Bethany always handles my questions & follows up in timely manner. Her southern accent adds to her overall excellent customer service approach. I'm very happy being a client of Jessica McArdle's outstanding insurance team & I would recommend them to anyone who has insurance needs. 5 STARS!
-Amy M.
SW
sheryl walter
Oct 28, 2025
5.0
I was shopping for auto and a new Medicare supplement policy. I was hoping State Farm could match or beat what I was currently paying. I had State Farm auto for almost 20 years when I moved to California and was told State Farm wasn’t able to insure cars. After 2 years I get a text from State Farm offering supplemental insurance for Medicare. I called immediately. Linda who handled my auto insurance chge was thorough and quick and before I knew it I was saving 58/ on my car insurance with same or better benefits ☺️. Jessica in the same office handled my Medicare insurance. She is very knowledgeable and we completed application over the phone with ease. I also saved 30 on a new plan that is exactly the same. I love saving 88 dollars a month not to mention the amazing customer care I received. I have worked in customer service for over 50 years and this State Farm group is top notch. Today most customer service is very “touchy” in person or over the phone. I appreciate your professionalism ladies
Sheryl W
AY
Amy Young
Oct 24, 2025
5.0
Jessica and her team (especially Linda!!) worked with me for my renewal, and found ways to save me some money, even in this age of constantly increasing premiums.
In addition, Jessica took the time to listen to my frustrations (not with her, but with the state of insurance in California)-- and she really made me feel like she heard me, and was working to make things as beneficial as possible.
Her team is responsive, and has gotten me all the things I asked for in a timely manner. They are great at what they do!
Frequently Asked Questions About Jessica McArdle - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jessica McArdle - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
What payment methods are accepted at Jessica McArdle - State Farm Insurance Agent?
They accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link and log in with your User ID and password to view your billing and payment details.
What services are provided by Jessica McArdle - State Farm Insurance Agent?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Jessica McArdle - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What languages are spoken at Jessica McArdle - State Farm Insurance Agent?
English, Spanish, and Cantonese are spoken at this office.
Can I save my insurance quote online and finish later?
Yes, you can save your quote and continue the application process later via a link sent to your email.
Which nearby law firms could I consult after visiting Jessica McArdle - State Farm Insurance Agent?
Nearby are Morris Law PC and Myers Law Firm The DR, which provide legal services and could assist with related matters.
Are there nearby real estate services near Jessica McArdle - State Farm Insurance Agent for property insurance clients?
Yes, Korman & Ng Real Estate Services, Calia Homes, and Allie Pembleton, Compass are nearby real estate agents and services ideal for clients seeking property assistance.
What fitness options are available nearby Jessica McArdle - State Farm Insurance Agent if I want to work out before or after my visit?
The Bar Method Berkeley, a gym and dance school offering boot camp classes, is located nearby for fitness enthusiasts.