FCT

Reviews

• BB

  besthingfrom1959

  Aug 11, 2026
  1.0
  This company cost us extra interest charges on our mortgage because they were so slow to process what was a simple transfer from one bank to another. They took a month and a half to get the payout completed!! Our broker and the new lender both agree it is FCT's fault for the delay. Meanwhile they keep trying to deflect blame rather than offer any compensation. I don't know why any bank would use this company but I definitely plan to send a letter to our new lender to complain about them.
• AA

  Alla

  Apr 10, 2026
  1.0
  Very disappointing experience with FCT during my mortgage renewal. I provided my original marriage certificate, and they are now unable to confirm where it is. No clear explanation, no accountability, and no urgency in resolving the issue - despite this being a sensitive legal document. This creates unnecessary stress and privacy risk. I would strongly recommend avoiding this company.
• DR

  Dee Rox

  Aug 26, 2025
  1.0
  NO STARS - JUST WARNINGS!!!! DO NOT USE THESE 'PEOPLE' FOR ANYTHING!!! How are they even a business. My credit Union uses them - as an alternative - less cost - to conyeyancing a mortgage. When i contacted them to ask about this 'service' they had NO CLUE what I was talking about. Harpreet transfered me to wrong department. Spoke to someone named Ester - who was not nice and had no idea what I needed. ...she transfered me ...Tiffany was clueless and RUDE. Josh was super dumba and also RUDE - i think they are trained in RUDE! Nikita tried to help m,e but her phone was super fuzzy and then she CUT ME OFF or HUNG UP because she had something better to do? Colleen was my next try - the RUDDEST ONE YET - they just kept getting worse. Abruptly put me on hold without telling me - no hold music nothing....I waited 20 stupid minutes.Spoke to another RUDIE than knew NOTHING called Nikita - Then some 'manager' came on - then I knew who was tringin the RUDENESS of all these horrible employees. I think her name was Kim- my notes were getting blurry along with my mind.... Kim told me she had to LOOK UO THE WORD CONVEYANCING because none of them have ever heard this word before??!!??!?!?!!? wtfff - WHERE AM i CALLING I ASKED - I told her my credit union referred me to them for moving my motgage and i needed them to conveyance the paper work and title info. AGAIN she inisted she never heard of that and told me that at FCT they NEVER deal wioth customers/clients ONLY the Credit Union (which was news to my crdit union). WOW these horrible people just saved me a world of pain - SO HAPPY I NEVER DEALT WITH THEM - be WARNED - this is NOT who you want to deal with for anything - WOW - NEVER WOULD i thought i would rather talk to robots than humans - the humans at this place could learn from robots. ABSOULUTELY THE MOST HORRIBLE EXPERIENCE I HAVE EVER WITNESSED FROM ANY SERVICE COMPANY - Guess they do not need the business - GOOD LUCK FCT - you SUCK BIG TIME - how do they even stay in bsuiness - WOW
• KH

  Kevin Huynh

  Jul 23, 2024
  1.0
  After a terrible experience with these guys putting on wrong dates on our closing documents and costing us much more money from interest rates, I decided to look up their reviews. And not to my surprise it seems as though everyone else had the same issues. I will never use FCT as our closing company again and will steer anyone else I know from this headache.
• VA

  VWMiKE Adams

  Nov 2, 2023
  1.0
  Terrible to deal with. everything done last minute with no selection of appt times very not nice to deal with. TD bank set us up with these guys without ever asking us about who we would rather use. not worth the hassle to save some money.

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