Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
Location
Amy Martinez - State Farm Insurance Agent
989 Armory Road, Barstow, CA
92311, United States
Hours
Reviews
4.9
139 reviews
5 stars
135
4 stars2
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Both Aurora and Lilia received high praise for their exceptional customer service, being described as friendly, knowledgeable, and helpful.
Professionalism
Customers noted the professionalism of the agents, particularly Lilia and Aurora, who provided clear explanations and went above and beyond to assist clients.
Recommendations
Many reviews included strong recommendations for both Aurora and Lilia, highlighting their effectiveness in addressing insurance needs and providing great rates.
Office Environment
The office staff was frequently described as welcoming and attentive, contributing to a positive customer experience.
- CFCarlos FloresJan 2, 20265.0Wow, great service. I'm glad I chose State Farm for my services. And thank you, Aurora, the agent was very pleasant and knowledgeable.
- CCchonDec 19, 20255.0I highly recommend this business. Aurora assisted me with all my coverage questions. Ask for her!
- JEJose EsparzaDec 19, 20255.0⭐⭐⭐⭐⭐ Great service from start to finish. Lilia was friendly, attentive, and efficient. Everything was handled quickly and professionally, Highly recommended!!!
- JGJessica GutierrezDec 19, 20255.0First, I would like to say that State Farm is the best insurance company I have ever had. The staff is outstanding, especially Lilia, who is always very helpful and thorough when answering my questions about coverage. She consistently goes above and beyond, demonstrating exceptional customer service and professionalism. I would definitely recommend her to anyone in need of car insurance, as she makes the entire process easy to understand and stress-free.
- RGRyan GidneyDec 19, 20255.0Aurora was so helpful she helped me bundle my car and tv insurance! Would recommend to anyone I know!
Frequently Asked Questions About Amy Martinez - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Amy Martinez - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Amy Martinez - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
What services does Amy Martinez - State Farm Insurance Agent offer through their mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What are the office hours of Amy Martinez - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Amy Martinez - State Farm Insurance Agent located?
Amy Martinez - State Farm Insurance Agent is located at 989 Armory Road, Barstow, CA 92311, United States.
Can I purchase or make changes to my insurance policy online?
Yes, you can typically purchase a policy online after getting a quote and request coverage changes online, which are then forwarded to your agent for processing.
What nearby places can I visit when I come to Amy Martinez - State Farm Insurance Agent?
Nearby, you can visit Adorable Dog Salon for pet grooming, Split Endz hair salon for beauty services, and Pacific Marine Credit Union for your banking needs.
How can visiting Frontwave Credit Union help me when I visit Amy Martinez - State Farm Insurance Agent?
Frontwave Credit Union - Barstow Branch provides convenient ATM and banking services nearby, making it easy to manage your finances before or after your insurance visit.
What dining options are available near Amy Martinez - State Farm Insurance Agent?
You can enjoy meals at nearby restaurants such as Sam's Palace and Panda Palace, both offering Asian cuisine, or try Red Baron Pizza for Italian-style pizza.