Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
I have lived in Brentwood since 2000. I love helping customers with their personal insurance needs, giving them the individualized attention that they deserve.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Shannon Whitcomb: Allstate Insurance
1781 Vineyard Dr, Antioch, CA
94509, United States
Hours
Reviews
4.6
31 reviews
5 stars
27
4 stars
1
3 stars0
2 stars0
1 star
3
- KHKatrece HollowayJul 18, 20251.0We have been trying to get several policy quotes from this insurance agency since May of 2025. It has been like pulling teeth to get a WC, Liability, Religious Organization, Umbrella and Auto quote from them. We have actually been dealing with Gary Moran who writes and rates the policies but Shannon's (owner) office sent us to them / him in the Allstate Corporate Office. Shannon's office only manages the policy once written but I would be ashamed to refer such a negligent partner. Such a waste of time and because of the rates, we WERE going to go with them for 1 if not all 5 polices yet after 3 months we got one policy but the limits were incorrect and we've been waiting for a corrected policy along with all the other polices we requested. We can't get a straight answer as to why he won't call us back and we keep getting the run around. TODAY we finally give up. If you want a timely response and thorough follow up....DO NOT think about patronizing this company. Us being a LARGE local organization with several policies, I expected much better service. Now 3 months later...we are still waiting on an accurate policy. This will be the last time we contact them for help. RESPONSE FROM ALLSTATES RESPONSE: 7.21 - Jose was very responsive. But the 3rd party agent (Gary Moran) was not. He would LIE about trying to contact me (Us) and made promises he never kept. I did speak with Jose several times but he was unable to help. So Shannon, your comment about responsiveness is not correct. The person that held all the power failed to respond on several occasions after I called and emailed almost daily. You win some and you lose some. This case was not a WIN!
- KSkhaleelah shabazzJan 4, 20205.0Love, love, love Allstate insurance. So far they have always taken care of me every time. Customer service is excellent, I wouldn't want any other insurance. Thanks, Allstate.
Frequently Asked Questions About Shannon Whitcomb: Allstate Insurance
What types of insurance does Shannon Whitcomb: Allstate Insurance offer?
They offer auto, home, life, motorcycle, renter's, boat, and property insurance services.
Where is Shannon Whitcomb: Allstate Insurance located?
It is located at 1781 Vineyard Dr, Ste 225, Antioch, CA 94509, USA.
What are the operating hours for Shannon Whitcomb: Allstate Insurance?
They are open Monday to Friday from 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I schedule an appointment with Shannon Whitcomb: Allstate Insurance?
You can book online appointments via their website at https://agents.allstate.com/shannon-whitcomb-antioch-ca.html?section=appointment.
Does Shannon Whitcomb: Allstate Insurance provide services onsite?
Yes, they offer onsite services at their Antioch location.
What languages are spoken at Shannon Whitcomb: Allstate Insurance?
They provide services in English and Spanish to assist customers.
How can I contact Shannon Whitcomb: Allstate Insurance by phone or email?
You can reach them by phone at +1 925-706-5100 or email at swhitcomb2@allstate.com.
What nearby places can I visit around Shannon Whitcomb: Allstate Insurance?
Nearby you can visit Granite Bay Acceptance for financial services, Threshing Floor Tabernacle for religious activities, and Awning Detailers for hardware and building supplies.
Are there any fitness or recreation venues close to Shannon Whitcomb: Allstate Insurance?
Yes, Velocity Cheer Gym, Team Black martial arts club, Team Dumdumaya fitness gym, and Four Stars Gymnastics Academy are nearby if you're interested in sports and fitness activities.
What local resources for education and advocacy are located near Shannon Whitcomb: Allstate Insurance?
Partners In Education Advocacy provides educational and disability support services in the vicinity.