AMA Insurance understands the coverage Albertans need, because we live here too. Our 10310 G.A. MacDonald (39A) Ave NW centre is in Edmonton, AB. We offer insurance policies for the things you care about, your home, vehicle, business, pets, health and more. Stop in to see us or use our online tools to book an appointment with a local insurance advisor, access your insurance policies 24/7, or get a quote in under 5 minutes. AMA Insurance has supported Albertans for over 50 years and we currently serve over 112,000 policyholders who trust us to help protect what matters most.
Even with the most high tier membership they offer you still wait for 1-2 hours or more to speak with someone just to make a change. I have see their reply due to government blah blah blah, you’re a business, hire more people then! My phone is gonna die as it’s been 1 hour already and have not spoken to anyone. Just make it so we can add or cancel vehicles if you can’t hire enough people so I can do it myself!
GB
Gabriel Bonanni
May 8, 2026
1.0
Just absolutely terrible. I don’t even think anyone works here, I’ve called on 3 separate occasions about auto insurance and have been on hold all 3 times for over 2 hours.
CM
chris macdougall
Apr 27, 2026
1.0
1 hour 35 minutes on hold and their customer service team still can’t answer the phone. Gave up after almost 2 hours on hold.
CB
Corinne Bohn
Apr 27, 2026
1.0
Cannot talk to anyone here anymore!!
Put on hold forever! Very frustrating! What happened to your customer service??
CH
Chelsea Henke
Apr 23, 2026
1.0
I've been a member for many years and our recent experience to make some policy changes was awful. Several hours on hold and no one ever answers the phone. It tells you on the recording you can make in person or phone appointments as a member, but what it doesn't tell you is that those appointments are booking almost two months out depending when you are able to get in. I also experienced the call just dropping 40 minutes in on two occasions. AMA was always more than other insurers, but the service was amazing and reliable. Not any more. I used to recommend them to everyone, but I can no longer make that same recommendation. Given the lack of customer service we switched insurers, which took a fraction of the time that I spent trying to just reach someone at AMA.
AMA Insurance provides policies for your home, vehicle, business, pets, health, and more tailored for Albertans.
Where is the AMA Insurance centre located in Edmonton?
The AMA Insurance centre is located at 10310 G.A. MacDonald (39A) Ave NW, Edmonton, AB, T6J 6R7, Canada.
What are the opening hours for AMA Insurance in Edmonton?
AMA Insurance is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays and certain holidays.
Can I book an appointment online with AMA Insurance?
Yes, AMA Insurance offers online appointment booking with local insurance advisors.
Is there wheelchair accessible parking available at AMA Insurance?
Yes, AMA Insurance provides wheelchair accessible parking for customers.
What is the best way to contact AMA Insurance?
You can reach AMA Insurance by phone at +1 780-851-5727 or the alternate number +1 800-615-5897.
Are there any other AMA-related services located near AMA Insurance?
Yes, nearby services include AMA Driving School, AMA Travel, Alberta Motor Association, and AMA - Alberta Motor Association registry office, all conveniently located close by.
What dining options are available near AMA Insurance?
Nearby dining options include Olive Garden (Italian), New Gurkha Indian Restaurant & Bar, Montana's Cookhouse and Montana's BBQ & Bar for barbecue and steakhouse meals, as well as 80 Flavours ice cream shop.
Are there accommodations near AMA Insurance for visitors?
Yes, visitors can find nearby accommodations such as Economy Inn, Derrick Motel, and Grand Lake Front Resort Club.
How can nearby amenities like Western Union and Walmart Canada benefit AMA Insurance customers?
Customers can conveniently access financial services like Western Union for currency exchange and shopping needs at Walmart Canada before or after visiting AMA Insurance.
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