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Edmonton Kingsway AMA Centre
Brand Certified

AMA Insurance

3.4
(34 reviews)

About

Insurance AgencyAuto Insurance Agency
AMA Insurance understands the coverage Albertans need, because we live here too. Our 11220 109 Street NW centre is in Edmonton, AB. We offer insurance policies for the things you care about, your home, vehicle, business, pets, health and more. Stop in to see us or use our online tools to book an appointment with a local insurance advisor, access your insurance policies 24/7, or get a quote in under 5 minutes. AMA Insurance has supported Albertans for over 50 years and we currently serve over 112,000 policyholders who trust us to help protect what matters most.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

AMA Insurance
11220 109 Street NW, Edmonton, AB
T5G 2T6, Canada

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
10/12/2026Closed
11/11/2026Closed
12/25/2026Closed
12/26/2026Closed

Reviews

3.4
34 reviews
5 stars
17
4 stars
4
3 stars
1
2 stars
0
1 star
12
  • TL
    tanya leise
    Sep 16, 2026
    1.0
    I was on hold for 40 min to get a quote and the minute the call was finally answered she hung up on me. Very disappointed to have such a big company treat a potential customer like that.
  • D_
    Dan _
    Jun 26, 2026
    1.0
    If you don't have a membership with them, don't bother. You can't book an appointment to talk to a person, because this is considered a premium service only reserved for "VIP" customers (anyone with a membership only). You call their branch, only to argue with an AI who forces you into 1 of 4 options. Once you are in a lane, you are stuck on the phone for hours. I've called at the start of their day (8AM) only to be on hold for hours. It's like they don't want new business and dislike non members. If they don't change this policy around, I can't see them existing for a long time. Their membership doesn't add value and prevents them from getting any new business. As a quick note to the person who monitors the google reviews - don't be sorry, you're not experiencing higher than normal call volume at 8AM, just change the policy to allow people to call in. Edit: to put it in context, I've been on hold now for 4 hours and I finally been able to talk to a pushy "new canadian" who tries to push the membership and disregards anything that you're saying. Constantly interrupts you and it's your fault for talking. For legality purposes, he says at the end he's not pushing the membership, but refuses to talk about anything else. Really, really poor experience.
  • SO
    Saheed Omoya
    Jun 4, 2026
    5.0
    I have met Zyanne Prete at the AMA office a couple of times to couple of times in the last week for my auto insurance coverage and membership sign up. Zyanne was very professional, patient and extremely helpful both times. She is an excellent insurance advisor.
  • KM
    Kdavne Matala
    May 21, 2026
    5.0
    Dale abday grayt service
  • KK
    Krizz
    Mar 10, 2026
    1.0
    no one will really gonna take the call here for hours , I’ve been trying to get connected to an agent for car insurance even to book an appointment online is not available.

Frequently Asked Questions About AMA Insurance

What types of insurance does AMA Insurance offer in Edmonton?

AMA Insurance offers policies for home, vehicle, business, pets, health, and more.

Where is the AMA Insurance centre located in Edmonton?

The centre is located at 11220 109 Street NW, Edmonton, AB, T5G 2T6, Canada.

Brand Certified Facts from AMA Insurance

This information is certified by AMA Insurance and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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