In 2019, InsureBC worked closely with the ownership team at Ray Wong Insurance to transition the agency from the Wong family to the InsureBC Group.
With more than 90 locations across BC, InsureBC provides a comprehensive range of financial and insurance products and services to more than 600,000 customers annually. Our offices pride themselves at being experts in all areas of insurance, including life insurance, mortgage insurance, health insurance, as well as property and casualty insurance.
Through all of our locations and divisions, we employ approximately 975 employees in a variety of disciplines, including Insurance, Sales, Underwriting, Finance, Information Technology, Human Resources, Accounting and Administration around the globe.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.