STATUS: OPEN TO THE PUBLIC & ONLINE!
Our office is open to the public and we are also assisting customers online. If you prefer to submit your request for insurance online, fill out the ICBC Online Request Form and one of our agents will contact you. For further assistance, please contact us at 250-707-2910 or Text 604 374-4530. westkelowna@sussexinsurance.com.
Hours: 9am - 9pm, 7 days a week! *Please note, we are unable to process walk-ins for Out of Province Registration Transactions on weekends. Email us at westkelowna@sussexinsurance.com to book your appointment from Mon-Fri 10am-7pm. Our apologies for any inconvenience this may cause.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.