I enjoy helping customers as they insure what matters most, and I offer a real relationship you can count on. Away from the office, you can find me coaching baseball and football or at the playground with my family.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Thompson LaSalle Company: Allstate Insurance • Mar 15, 2026
Certified by Thompson LaSalle Company: Allstate Insurance • Mar 15, 2026
Reviews
4.6
1,408 reviews
5 stars
993
4 stars
273
3 stars
42
2 stars
54
1 star17
SN
Steve Njavro
Dec 13, 2025
5.0
Alex Wilhelm, my agent, is the best insurance agent I’ve ever talked to. He knows his product and industry inside and out, and takes your needs seriously. He answers questions when you need him, and helps you through the rough times when you need to use your insurance.
He is a trusted resource for my family and business. If you call Alex and Allstate you will actually be in good hands.
KJ
Kristen Jones
Sep 26, 2025
1.0
We've been with this company for over a year and ended on terrible terms. I reached out to our insurance provider, Marc, and asked if we had windshield coverage for our vehicle. He stated he "forgot" to add windshield and collison and would do so immediately. Here is where things went wrong:
- I did not know my policy was ending and about to renew. So i paid $110 for this coverage even though I added it a week or so before our policy ended. Marc should have been clear about this and saved us money.
- Another major red flag is that Marc saw by adding windshield coverage, it more than doubled our bill each month. I went from paying $136 to $290.52. I have NEVER seen windshield coverage this high. The fact Marc did not tell me the high cost and just "expected" me to read documents sent to my email is extremely untrustworthy.
- I called him with these concerns and he did cancel the remainder of the windshield policy but could not get a refund for the first month of the renewal policy because the company "did not want to". I threw away $154 for absolutely no reason on top of the previous $110.
It is sad there is almost no insurance company/person you can actually trust.
TR
Teri Richardson
Sep 29, 2023
5.0
So far so good with this company. Always very helpful when I call with questions.
TH
tim hilley
May 5, 2023
5.0
Great experience!! Great staff. Quick response time to emails and calls. The rate is amazing as well.
AC
Asher Cohen
Sep 9, 2021
5.0
Jay is the best Allstate insurance agent. He is constantly looking to add value by finding discounts and always available to answer questions.
Frequently Asked Questions About Thompson LaSalle Company: Allstate Insurance
What types of insurance does Thompson LaSalle Company: Allstate Insurance offer?
They offer various insurance products including Auto, Home, Life, Motorcycle, Boat, ATV, Personal Umbrella, Renters, Condo, and Landlord insurance.
What are the business hours of Thompson LaSalle Company: Allstate Insurance?
The agency is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Thompson LaSalle Company: Allstate Insurance located?
The office is located at 18325 N Allied Way, Ste 215, Phoenix, AZ 85054, USA.
Does Thompson LaSalle Company: Allstate Insurance offer services in languages other than English?
Yes, the agency offers services in both English and Spanish.
How can I make an appointment with Thompson LaSalle Company: Allstate Insurance?
You can book an appointment online through their reservation page at https://agents.allstate.com/thompson-lasalle-company-phoenix-az.html?section=appointment.
Is Thompson LaSalle Company: Allstate Insurance accessible for wheelchair users?
Yes, the agency has a wheelchair-accessible entrance, seating, and restroom facilities.
Does Thompson LaSalle Company: Allstate Insurance have parking available?
Yes, they offer onsite parking with free parking lots for customers.
What nearby medical services are close to Thompson LaSalle Company: Allstate Insurance?
Nearby medical services include Jude LaBarbera MD Plastic Surgery, Integrative Health and Injury Center, and Horizon Eye Specialists & LASIK Center, which customers might visit before or after their insurance appointment for convenient access.
Are there nearby eye care clinics near Thompson LaSalle Company: Allstate Insurance?
Yes, nearby eye care clinics include Horizon Laser Vision, Angela Herro, Dr. David Rockwell OD, Levin Jonathan J MD, and Sharona Optical, providing customers options for eye health services close to their insurance agency.
What nearby insurance agencies are near Thompson LaSalle Company: Allstate Insurance?
Nearby insurance agencies include Jay LaSalle: Allstate Insurance, The Paola Agency, and Cell Brokerage - Arizona Branch, offering a variety of insurance consultation options in the same area.
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