AZ-1800003282 - The Pam Johnson Insurance Agency mission is three-fold: 1. To provide exceptional service to customers by being knowledgeable, professional, and caring. 2. To guide our State Farm customers in making the choices to insure their assets such as home, auto, life, paycheck, business, jewelry, watercraft, golf carts, recreation vehicles. 3. To empower our State Farm customers with financial services such as life insurance, savings, growing of money, distribution of income. We’d appreciate the opportunity to help you look after what you can't afford to lose so you can live LIFE confidently.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Pam Johnson - State Farm Insurance Agent • Apr 05, 2026
Certified by Pam Johnson - State Farm Insurance Agent • Apr 05, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
5/25/20268:30 AM - 5:00 PM
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
4.9
446 reviews
5 stars
429
4 stars
8
3 stars0
2 stars1
1 star
8
SY
Scott T. Yoshimura
Apr 3, 2026
5.0
Been with Pam and her team since I moved back to Az in 2015. LaShea hooked me up with an awesome policy for my home when I bought in 2020. They are always good to me and spend a lot of time with me answering ALL my questions and have plenty of recommendations. I can’t recommend enough. Always a pleasure working with them.
GG
Gustavo
Apr 2, 2026
5.0
Super kind, knowledgeable and client focused. Lashea took great care of us writing policy and giving practical advice. Pam stopped in and introduced herself and took time to make sure everything was going smoothly.
KM
Kim Matsko
Apr 1, 2026
5.0
I spoke with Ins. today and went over all of our policies with State Farm and the Pam Johnson Agency. I was very pleased with the knowledge that she shared about all of our policies, including car, Home, a rental condo and an umbrella policy. I left the phone conversation, enlightened about exactly what our policies entailed and feel very confident that this was the right agency for us.
DG
Daniela Gonzalez
Mar 31, 2026
5.0
Had a really good experience working with State Farm to get my life insurance set up. I was honestly expecting it to be confusing and stressful, but they made the whole process super easy. Carol and LaShea helped me with the entire process.
They explained everything in a way that made sense and answered all my questions. Overall just really smooth and straightforward. Definitely recommend!
RS
Renata Martin Sainz
Mar 31, 2026
5.0
Working with Carol Yim was a great experience from start to finish. She took the time to clearly explain our options and made sure we felt confident in every decision. Her responsiveness and attention to detail really stood out, and she made the whole process feel easy and stress-free. We’re grateful for her guidance and would absolutely recommend her to anyone looking for reliable coverage support.
Frequently Asked Questions About Pam Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Pam Johnson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at the Pam Johnson Insurance Agency?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
What services does the Pam Johnson State Farm Insurance Agency offer?
We offer services including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance as well as financial services.
When is Pam Johnson - State Farm Insurance Agent open?
The agency is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Where is Pam Johnson - State Farm Insurance Agent located?
We are located at 1489 S Higley Road, Suite 105, Gilbert, AZ 85296.
How can nearby places help me when visiting Pam Johnson Insurance Agency?
Nearby places like Desert Hand and Physical Therapy and Snap Fitness provide convenient health and wellness options, while restaurants like The Spot and Nova Boba & Sushi offer great dining before or after your visit.
Are there other insurance agencies near Pam Johnson - State Farm Insurance Agent?
Yes, Sharon Fillman - State Farm Agent, Jessica Ball Agency - American Family Insurance, and Travis Williams - American Family Insurance Agent are nearby options if you want to compare services or have quick access to multiple agents.
What nearby financial services can complement my visit to Pam Johnson Insurance Agency?
Nearby financial advisors like Edward Jones - Financial Advisor: Steve Hale and Michael Medina offer additional financial planning services that can complement your insurance needs.
Does Pam Johnson Insurance Agency accommodate customers with disabilities?
Yes, the agency features wheelchair accessible seating and restrooms, including unisex and accessible restrooms, ensuring a comfortable visit for all clients.
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