Brand Certified
Charlotte Potts - State Farm Insurance Agent
4.8(211 reviews)
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 12, 2026
Business Details
707 Main St, North Little Rock, AR
72114, United States
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 12, 2026
(501) 791-1100
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 12, 2026
https://www.CharlottePottsInsurance.com
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 12, 2026
About
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 12, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AR-16693975 Welcome to Charlotte Potts State Farm! We're here to serve our customers and our community. We help customers manage the risks of everyday life, recover from the unexpected and realize their dreams. We look forward to serving YOU and YOUR family!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 12, 2026
Charlotte Potts - State Farm Insurance Agent
707 Main St, North Little Rock, AR
72114, United States
Hours
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 12, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20268:30 AM - 5:30 PM
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:30 PM
11/26/20268:30 AM - 5:30 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
4.8
211 reviews
5 stars
197
4 stars
4
3 stars1
2 stars1
1 star
8
- CDCharlotte Daniels6 days ago5.0Very good service and the people working there are always helpful! We worked with Kelly and she helped us get everything set up quickly!
- KBKarim Broadway6 days ago5.0Goodmorning. Mrs. Kelly Word made my visit real welcoming and was the bomb. She answered every question that I had with no hesitation. Very professional. I love people like her that knows their job.
- KSKristen SmithMar 31, 20265.0This office has the nicest staff! Samantha has been amazing to work with!
- JGJerry GossittMar 24, 20265.0I had a great experience working with Christina at Charlotte Potts State Farm for my auto loan. Christina was professional, knowledgeable, and made the entire process smooth and stress-free. She took the time to explain everything clearly and made sure I understood all my options. It’s not always easy navigating financial decisions, but Christina made it simple and handled everything with care and efficiency. I truly appreciate her help and the excellent customer service she provided. If you’re looking for assistance with auto policies or loans through State Farm, I highly recommend reaching out to Christina. She was fantastic to work with!
- MCMiam CarlisleMar 17, 20265.0So glad we finally came down to meet with Kelly. We have been with State Farm for decades for our home. We have been very comfortable with our previous insurance coverage so just didn’t see the need. Today Kelly walked us through our auto insurance and helped us save a significant amount on our premiums. And by bundling, we increased the coverage on our home and reduced the cost. What???
Frequently Asked Questions About Charlotte Potts - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Charlotte Potts State Farm?
No, you do not have to pay for a quote online. We offer free quotes.
What payment methods are accepted by Charlotte Potts State Farm Insurance?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services does Charlotte Potts State Farm Insurance provide?
We provide insurance services including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Charlotte Potts State Farm Insurance Agent?
Our office hours are Monday through Thursday from 8:30 AM to 5:30 PM, and Friday from 8:30 AM to 5:00 PM. We are closed on weekends and major holidays.
Who can I contact if I have questions about billing or payments?
Please contact your State Farm agent. Their phone number and email are available on your bill details page. You can also reach out directly via email at charlotte@charlottepottsinsurance.com or phone at +1 501-791-1100.
Can I manage my insurance policies using a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, request roadside assistance, file claims, and more.
Is Charlotte Potts State Farm Insurance located near any notable places?
Yes, our office is near 'Caverns & Forests Board Game Cafe' for dining and entertainment, 'CrediRise Solutions' for financial services, and 'Dogtown Barber Lounge' for grooming. These nearby locations can be convenient if you plan to visit or explore the area.
How can nearby transit or parking options help me visit Charlotte Potts State Farm?
Nearby 'Trolley Barn and Parking Lot' provides convenient parking and transportation options close to our office, making your visit hassle-free.
Are there community services or organizations near Charlotte Potts State Farm?
Yes, the 'Stand Foundation Inc.' offers environmental conservation initiatives, and 'WIN - Women In Networking of Central Arkansas' supports community networking. You might find it interesting to engage with these groups before or after your visit to our office.
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