Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
AR-18796774 I became a State Farm Agent in Jackson County because I love to interact with people and make sure they are prepared for the future and be with them every step along the way. It is important for me to build relationships with my customers so they have the coverage that fits their needs with auto insurance, home insurance, health insurance, and life insurance. Come visit our office and see why we're passionate about servicing Newport, AR and Jackson County, Woodruff County, Independence County, Lawrence County, Craighead County, and White County area.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Andrew Roach - State Farm Insurance Agent
3105 Hwy 367 N, Newport, AR
72112, United States
Hours
Reviews
4.9
328 reviews
5 stars
322
4 stars0
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, friendliness, and professionalism of the staff, particularly Andrew and his team.
Communication
Many reviews highlighted the excellent communication and responsiveness of the agents, making it easy for customers to get their questions answered.
Coverage and Rates
Several customers noted satisfaction with the affordable rates and comprehensive coverage options provided by the agency.
Mixed Experiences
While most feedback was positive, a few customers reported issues with service delays and billing problems.
Overall Satisfaction
The majority of customers expressed high satisfaction with their experiences, recommending the agency to others.
- PTpeggy thompsonNov 10, 20255.0Great experience talking with Brooke! Super helpful, very polite and hooked me up on the State Farm app I didn’t even know they had. Thanks for making things so easy.
- THTrey HurstMay 23, 20245.0Andrew Roach and his staff are phenomenal at their jobs and go above and beyond to meet your insurance needs and do so affordable. They also go above and beyond to rectify any problems or issues that arrive. They treated me with respect and as a person not a number. Definitely recommend them for any of your insurance needs.
- SLSarah LoseyAug 25, 20215.0Hunter at State Farm was extremely patient with me and kept in contact with me throughout my entire policy purchase. Excellent customer service here!! And he got me a great deal on my car insurance!
- ABAnna BaileyJul 1, 20215.0Andrew Roach was recommended to me for a quote on auto insurance while adding both of my newly licensed twin boys. He increased our coverage for what I was budgeting for and made the transition from my previous insurance company simple.
- SFsammie fainFeb 2, 20215.0Andrew is very helpful. He bundled all my insurance needs at a fraction of the cost then anywhere else! I absolutely recommend him and his office!
Frequently Asked Questions About Andrew Roach - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Andrew Roach - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
What payment methods are accepted at Andrew Roach - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view billing and payment details.
Who should I contact if I have questions about billing or payments?
Contact your agent whose phone number and email are available on your bill's details page.
What services does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, offers roadside assistance, allows you to file claims, and more.
What are the office hours of Andrew Roach - State Farm Insurance Agent in Newport, AR?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is the office wheelchair accessible?
Yes, the office has wheelchair accessible seating and restrooms.
Can I make an appointment online for services at Andrew Roach - State Farm Insurance Agent?
Yes, online appointments are offered, although they do not require appointments to visit.
What nearby grocery store can I visit when coming to Andrew Roach - State Farm Insurance Agent?
Kroger, a grocery store, is nearby. You can conveniently shop there before or after your visit.
Are there any nearby dining options near Andrew Roach - State Farm Insurance Agent?
Yes, El Puente and Subway are nearby restaurants where you can enjoy a meal when visiting the area.
Where can I find automotive services near Andrew Roach - State Farm Insurance Agent?
Nearby automotive services include Custom Connect Auto Detail, Bowen Tire & Trailer, and L & M Custom Auto Body for repairs and detailing.