Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AR-100138525 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Whitney Owens - State Farm Insurance Agent
11701 West 36th Street, Little Rock, AR
72211, United States
Hours
Reviews
4.9
582 reviews
5 stars
562
4 stars
11
3 stars1
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agency's staff for their friendliness, professionalism, and attentiveness, particularly highlighting Lillian, Tyler, and Hollie.
Knowledge and Support
Agents demonstrated strong knowledge of insurance policies and provided thorough explanations, making clients feel informed and supported throughout the process.
Efficiency
Many reviews noted the quick response times and ease of switching or updating policies, contributing to a smooth customer experience.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others for its exceptional service.
- CPChris Painter2 days ago5.0Hollie helped me get car insurance for my two cars. She was really helpful and really nice. Definitely recommend you talk to her if you want insurance!
- BNBrenda Noble3 days ago5.0Tyler answered all of my concerns & walked me through scenarios! All of my questions were addressed in the most kind & professional way! He has always been stellar when we’ve talked!!! I appreciate his professionalism!
- LCL.B.C Collins5 days ago5.0Lillian is the best! She was very patient and got me a policy that fit my life...Whitney Owens state farm agency is the place to be for all your insurance needs!!!!!
- TTTreyday5 days ago5.0Lillian helped me get my auto insurance down and explained thing clearly so that I understood what I was getting. Great service
- KLKiarra LomonJan 2, 20265.0I wish I could give Lillian a 10 star she was phenomenal. She reached out to me to give me a quote. She was so nice so friendly, even though she wasn’t able to help me. She made sure to look over what I was already getting and what I was offered and an in informed me that it was a good deal, even gave me some advice. Whether it be auto or home, I highly recommend you reach out to her. She is so sweet so helpful. highly recommend having lillian as your agent!
Frequently Asked Questions About Whitney Owens - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Whitney Owens - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Whitney Owens offers free quotes.
What payment methods are accepted at Whitney Owens - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. You will then be directed to your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. You can find your agent's phone number and email on the details page of your bill.
What kinds of insurance products does Whitney Owens - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Whitney Owens - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
Can I manage my insurance accounts using a mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What entertainment options are near Whitney Owens - State Farm Insurance Agent?
Nearby you can enjoy Topgolf, which offers dining and amusement activities, perfect for relaxation before or after your insurance visit.
Are there convenient dining options near Whitney Owens - State Farm Insurance Agent?
Yes, A1 Sushi and Hibachi Grill and RSVP Catering are nearby restaurants where customers can enjoy meals when visiting the area.
What community services and organizations are located near Whitney Owens - State Farm Insurance Agent?
The Central Arkansas Human Resource Association and Feed Arkansas Kids are nearby community organizations that customers might find of interest.