Brand Certified
Whitney Owens - State Farm Insurance Agent
4.9(595 reviews)
Certified by Whitney Owens - State Farm Insurance Agent • Mar 01, 2026
Business Details
11701 West 36th Street, Little Rock, AR
72211, United States
Certified by Whitney Owens - State Farm Insurance Agent • Mar 01, 2026
(501) 568-5516
Certified by Whitney Owens - State Farm Insurance Agent • Mar 01, 2026
https://www.myagentiswhitney.com
Certified by Whitney Owens - State Farm Insurance Agent • Mar 01, 2026
About
Certified by Whitney Owens - State Farm Insurance Agent • Mar 01, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AR-100138525 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Certified by Whitney Owens - State Farm Insurance Agent • Mar 01, 2026
Whitney Owens - State Farm Insurance Agent
11701 West 36th Street, Little Rock, AR
72211, United States
Hours
Certified by Whitney Owens - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
595 reviews
5 stars
575
4 stars
11
3 stars1
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable service provided by agents, particularly highlighting Lillian, Hollie, and Paul.
Efficiency
Many reviews noted the quick response times and ease of the insurance process, with several customers expressing satisfaction with how smoothly their inquiries and transactions were handled.
Professionalism
Agents were frequently described as professional and attentive, with several customers appreciating the thorough explanations and guidance provided during their interactions.
Positive Experiences
Overall, customers reported very positive experiences with the agency, often recommending specific agents for their exceptional service.
Billing Issues
A few customers reported issues with billing and refunds, indicating a need for improved transparency and communication regarding financial matters.
- RSRodger Stout1 day ago5.0Lillian was awesome. She got me great coverage at a very good price in a few minutes on the phone. I highly recommend Whitney Owens ins. Make sure to ask for Lillian. Thanks so much for the help.
- JSJeanette Smith3 days ago5.0Lillian Smith was Very professional and friendly, informative .
- SRSteve RobertsonFeb 20, 20265.0Jackie was very pleasant to work with and provide a very competitive quote. Beating my current coverage. I will definitely work Jackie in the future .
- CSChristina SandersJan 30, 20265.0My experience with Lillian has been great! She is amazing at what she does for(me) your customers..I think she is a great access for State Farm to have.We need more great and experience people like Lillian in customer service!❤️
- DGDean GreerJan 23, 20265.0We’re long-time State Farm clients whose agent just retired. We were transferred to Whitney Owen’s agency and were stewarded by her customer relations rep Paul Timmer. Paul reached out a few days after we were notified of the agent change and set up a meeting with us. He reviewed our insurance coverages with us and answered questions. We learned a few things we weren’t aware of and he provided context around each item. Paul represented Whitney’s agency very well and left us feeling confident that we have a strong team behind us. We appreciate the great service.
Frequently Asked Questions About Whitney Owens - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Whitney Owens - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Whitney Owens offers free quotes.
What payment methods are accepted at Whitney Owens - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. You will then be directed to your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. You can find your agent's phone number and email on the details page of your bill.
What kinds of insurance products does Whitney Owens - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Whitney Owens - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
Can I manage my insurance accounts using a mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What entertainment options are near Whitney Owens - State Farm Insurance Agent?
Nearby you can enjoy Topgolf, which offers dining and amusement activities, perfect for relaxation before or after your insurance visit.
Are there convenient dining options near Whitney Owens - State Farm Insurance Agent?
Yes, A1 Sushi and Hibachi Grill and RSVP Catering are nearby restaurants where customers can enjoy meals when visiting the area.
What community services and organizations are located near Whitney Owens - State Farm Insurance Agent?
The Central Arkansas Human Resource Association and Feed Arkansas Kids are nearby community organizations that customers might find of interest.
Brand Certified Facts from Whitney Owens - State Farm Insurance Agent
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Certified March 01, 2026Yext Knowledge Graph
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