Business Details
About
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AR-16693975 Welcome to Charlotte Potts State Farm! We're here to serve our customers and our community. We help customers manage the risks of everyday life, recover from the unexpected and realize their dreams. We look forward to serving YOU and YOUR family!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Charlotte Potts - State Farm Insurance Agent
17200 Chenal Pkwy, Little Rock, AR
72223, United States
Hours
Reviews
4.9
68 reviews
5 stars
67
4 stars0
3 stars0
2 stars0
1 star1
- DRDustin Rowe3 days ago5.0Joyce at Charlotte Potts State Farm provided excellent customer service and saved me a significant amount of money by helping me switch my vehicles over. It’s great having a local office and an agent I can speak with directly who’s always willing to help answer my insurance questions. I’ll definitely be looking into moving my other policies over as well. ⭐⭐⭐⭐⭐
- HAHunter AllenJan 2, 20265.0Had my annual Review with Ashton. She took the time to walk me through any changes that happened to my policies, explained everything very clearly, and also answered any questions I had. I never felt rushed or pressured. It is refreshing to work with an agency and an account manager who is knowledgeable, proactive, and genuinely cares about their clients. Highly recommend looking at Charlotte Potts State Farm on Chenal for anyone looking for a dependable insurance agency.
- DMdonnie marksDec 16, 20255.0Kelly was very helpful and courteous
- KWkim watkinsSep 19, 20255.0If you're looking for the best quote and top-notch customer care, I highly recommend reaching out to Joyce. She’s fantastic at providing personalized service and will go the extra mile to ensure you’re taken care of every step of the way.
- NNnotaperfectpersonruNov 15, 20225.0The staff is very knowledgeable and so helpful. Stephanie explains options in a way that is easy to understand. Super friendly too.
Frequently Asked Questions About Charlotte Potts - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Charlotte Potts - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Charlotte Potts offers free quotes.
What payment methods are accepted at Charlotte Potts - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services does Charlotte Potts - State Farm Insurance Agent provide?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Charlotte Potts - State Farm Insurance Agent?
The office is open Monday to Thursday from 8:30 AM to 5:30 PM, and Friday from 8:30 AM to 5:00 PM. It is closed on weekends and holidays.
Can I manage my insurance policies using a mobile app from Charlotte Potts - State Farm Insurance Agent?
Yes, their mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Is there a State Farm insurance competitor near Charlotte Potts - State Farm Insurance Agent?
Yes, Russell G Lewis - Authorized Progressive Insurance Agent is located nearby and offers competing insurance services.
Are there places near Charlotte Potts - State Farm Insurance Agent where I can relax or get a massage after a visit?
Yes, nearby spas such as Oriental Massage and Massage Envy provide massage and skin care services for relaxation.
What nearby services can assist with vehicle care around Charlotte Potts - State Farm Insurance Agent?
Luxury Auto Spa Ultimate Car Care nearby offers auto detailing and automotive repair services.
How can nearby amenities like The UPS Store or Coffee Beanery benefit me during a visit to Charlotte Potts - State Farm Insurance Agent?
You can conveniently print or ship documents at The UPS Store and enjoy a coffee break at Coffee Beanery before or after your appointment.