Business Details
About
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AR-8604974 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Anthony Smith - State Farm Insurance Agent
10 Otter Creek Court, Little Rock, AR
72210, United States
Hours
Reviews
4.9
657 reviews
5 stars
639
4 stars
12
3 stars1
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, professionalism, and friendliness, with many customers highlighting specific representatives like Claudia, Jackie, and Katie.
Efficiency
Customers appreciate the quick and efficient service provided by agents, making processes like switching policies and filing claims smooth and hassle-free.
Cost Savings
Many reviews mention significant savings on insurance premiums, with agents actively helping customers find better rates and coverage options.
Knowledgeable Staff
Agents are frequently described as knowledgeable and informative, providing valuable insights and guidance on various insurance products.
Positive Experience
Overall, customers report a positive experience with the agency, often expressing gratitude for the support received and a desire to recommend the service to others.
- HPHeidi Di Pietro3 days ago5.0Charie was so helpful and knowledgable. Saved me a ton on my truck and camper insurance! Would recommend to anyone needing an agent that takes her time to make you comfortable with choosing her agency!
- DHDebbie HoustonNov 17, 20255.0The staff at this State Farm office was amazing. Jackie H. walked me thru picking the right plan. She explained every detail and was very knowledgeable and answered every single question I had. Her customer service was top tier!! I left our conversation knowing that I made the right choice by choosing Anthony Smith State Farm. If you are looking for insurance, I highly recommend this office!!!!!! A-plus across the board....
- KTKris TauteNov 14, 20255.0Jacqueline Hooks helped me with all the needs that I had to getting my new truck insured and helped me acquire the insurance cards for my other vehicle
- SBShandra BroughtonNov 6, 20255.0Stephanie Ramirez was very professional and her customer service skills are excellent. She helped tremendously. Thank you so much. It meant more than what you can imagine because I was about to cancel our policies. Job well done!!!
- MEMike EllingsenOct 31, 20255.0Just switched my auto insurance from Progressive to State Farm. Agent Claudia Gonzalez did an amazing job from start to finish. Very thorough! Very efficient! Very friendly! She even took time to call Progressive to help me cancel my current policy with them. I am looking forward to a great new partnership with Claudia and State Farm. Thank you so much.
Frequently Asked Questions About Anthony Smith - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Anthony Smith - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Access your account through the Digital Pay Payment Center link by entering your User ID and password.
Who should I contact if I have questions about billing or payments?
Contact your agent; their phone number and email are on the details page of your bill.
What services can I manage on the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more via the app.
What does Emergency Roadside Service cover?
It covers towing, delivery of fuel, oil, battery or tires, locksmith services, and mechanical labor for select services.
Can I purchase my insurance policy online?
Typically yes, you can purchase a policy online at the end of the quote process; if not, contact your agent or Customer Care.
What are the office hours at Anthony Smith - State Farm Insurance Agent in Little Rock?
The office is open Monday to Friday from 8:30 AM to 4:30 PM and closed on weekends and major holidays.
Are there nearby places I can visit before or after my appointment?
Nearby you can visit Otter Creek Animal Hospital for pet needs or stop by Shark's Fish & Chicken restaurant for a meal.
Where can I find local government or postal services near the insurance agency?
The United States Government offices, United States Postal Service, and Post Office Otter Creek are all nearby for your convenience.
Are there banks or financial services close to Anthony Smith - State Farm Insurance Agent?
Yes, Bank OZK and Western Union are nearby, which can assist with your financial service needs.