Brand Certified
Charlotte Potts - State Farm Insurance Agent
4.9(99 reviews)
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 26, 2026
Business Details
17200 Chenal Pkwy, Little Rock, AR
72223, United States
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 26, 2026
(501) 821-1441
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 26, 2026
https://www.charlottepotts.com
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 26, 2026
About
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 26, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AR-16693975 Welcome to Charlotte Potts State Farm! We're here to serve our customers and our community. We help customers manage the risks of everyday life, recover from the unexpected and realize their dreams. We look forward to serving YOU and YOUR family!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 26, 2026
Charlotte Potts - State Farm Insurance Agent
17200 Chenal Pkwy, Little Rock, AR
72223, United States
Hours
Certified by Charlotte Potts - State Farm Insurance Agent • Apr 26, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20268:30 AM - 5:30 PM
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:30 PM
11/26/20268:30 AM - 5:30 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
4.9
99 reviews
5 stars
97
4 stars1
3 stars0
2 stars0
1 star1
- AHAlexis Howe2 days ago5.0Ashton is great! She always answers my calls and provides same-day turnaround for requested documents.
- SRShannon RileyApr 16, 20265.0Joyce was amazing 👏 she literally saved me almost $500 a month. I have two teenage drivers and this was such a big deal. Thank you Joyce!
- JBJoe BakerApr 15, 20265.0I switched to Charlotte Potts Agency because of their outstanding Google rating, and I quickly discovered why they are so highly regarded—it comes down to exceptional service. Working with account managers Mandy and Ashton was a pleasure. Ashton carefully reviewed my existing State Farm policies line by line, helping identify potential coverage gaps while also checking for additional discounts I may qualify for. I truly appreciate this level of professionalism, attention to detail, and customer care. I highly recommend.
- MLMichael LewisApr 14, 20265.0Joyce at the Charlotte Potts State Farm office was more than helpful she made the process effortless and was as professional as an agent can be ,she does her job very well and got me a great deal , much better than the rest of the like companys!! If your in need of vehicle insurance there is no reason to go anywhere else and ask for Joyce to get the best rates out there I assure you you won't be disappointed!
- SNStacy NorwoodApr 6, 20265.0Mandy White at the Charlotte Potts State Farm office in Little Rock was absolutely fantastic!! I was frantic because my current company raised my rate at renewal time with zero explanation. I was able to complete the policy purchase and save $50.00 almost on my monthly payments!!! So stoked about that. She called me first thing and took great care of me. She listened to me and showed she cared about explaining coverage and getting the right fit for me and my budget. Way to go Mandy!!!! 👍
Frequently Asked Questions About Charlotte Potts - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Charlotte Potts - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Charlotte Potts offers free quotes.
What payment methods are accepted at Charlotte Potts - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services does Charlotte Potts - State Farm Insurance Agent provide?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Charlotte Potts - State Farm Insurance Agent?
The office is open Monday to Thursday from 8:30 AM to 5:30 PM, and Friday from 8:30 AM to 5:00 PM. It is closed on weekends and holidays.
Can I manage my insurance policies using a mobile app from Charlotte Potts - State Farm Insurance Agent?
Yes, their mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Are there places near Charlotte Potts - State Farm Insurance Agent where I can relax or get a massage after a visit?
Yes, nearby spas such as Oriental Massage and Massage Envy provide massage and skin care services for relaxation.
What nearby services can assist with vehicle care around Charlotte Potts - State Farm Insurance Agent?
Luxury Auto Spa Ultimate Car Care nearby offers auto detailing and automotive repair services.
How can nearby amenities like The UPS Store or Coffee Beanery benefit me during a visit to Charlotte Potts - State Farm Insurance Agent?
You can conveniently print or ship documents at The UPS Store and enjoy a coffee break at Coffee Beanery before or after your appointment.
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