AR-100108200 The mission of the Mike Watson State Farm Insurance office in Highland is to provide our State Farm customers with a great value on auto insurance, home insurance, business insurance, life insurance, and more. We pride ourselves in making a difference in the lives of our State Farm customers.
Customers consistently praised the staff for their friendliness, helpfulness, and professionalism, with specific mentions of agents like Michele, Samantha, and Angie.
Communication
Many reviews highlighted the clear and informative communication from agents, making the insurance process easier and more understandable for clients.
Expertise
Agents demonstrated strong knowledge of insurance products and policies, providing tailored recommendations that met customer needs.
Efficiency
Customers appreciated the quick response times and efficient handling of their insurance needs, including claims and policy changes.
Overall Satisfaction
The majority of reviews reflected high levels of satisfaction with the services provided, leading to strong recommendations for the agency.
MB
Morgan Binkley
4 days ago
5.0
Samantha C. was so patient and kind throughout the process of getting us our quote for our insurance switch! She was thorough and communicated effectively the entire time but wasn’t pushy or trying to force us in to anything. She answered all questions we had and was transparent about what our policies would have/not have. She made this so easy on us!
KM
Kevin Malone
4 days ago
5.0
I wanna send "Shoutout" to all the agents I have worked with through the years in helping to suite me for my insurance needs. And today I feel to add Samantha to this list of great support along with her very pleasant personality :))
MC
MDB's Crafts
5 days ago
5.0
It has been around 5 years since my family, and I were with State Farm for our car insurance. The past few week Mrs. Michele Collins has been nothing short of amazing just like the last time. I am so glad to be back with State Farm and get to have all of our insurance needs all together again. If you don't have someone you connect with and trust like Mrs. Michele with your insurance needs, you better get you one. Thank you again Mrs. Michele for being so diligent and very patient with Brian, Braxton and myself as we made the decisions to move back. You are so amazing at your job and I 100% recommend Mike Watson State Farm!
Sincerely,
Malinda, Brian and Braxton Byerly
ST
Sky_hawk_ Tweety
5 days ago
5.0
My husband and I are quite pleased with state farm. Everyone has been nice, helpful. They also had the best price after we had done a thorough search for house insurance when we bought our house. Also, we got a Thanksgiving card from them. When I called to say thank you for the card, Angie was very nice in our conversation, offering even more services they offer that I didnt know about. She said if we needed anything to please let them know. These people are down to earth and seem to have the same values my husband and I have. In todays world, that is an amazing and wonderful thing to find. We are grateful!
DY
Dawnyel Yancey
Nov 13, 2025
5.0
Angie at Mike Watson State farm is the most caring and diligent of insurance representatives I have ever dealt with. I was an emotional mess this morning, just trying to sort through single Mom problems and emotional issues I was having due to a very inconsiderate and rude person. Angie, took everything I spilled on her and offered me the best rates she had to give, explaining my options and going over every aspect of my policies maticulously. She took the stress of adding my son's truck to my policy and got me the best rate I could get ! She showed genuine care about my feelings and concerns, going above and beyond to provide excellent customer service! Thank you Angie for everything, including your kind words of support as a woman and mother.
Frequently Asked Questions About Mike Watson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote when requesting one online?
No, you do not have to pay for an online quote as all quotes are offered for free.
What payment methods are accepted at Mike Watson - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment details by logging into the Digital Pay Payment Center using your User ID and password.
What are the office hours for Mike Watson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance policies using a mobile app?
Yes, their mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
Is it possible to purchase an insurance policy entirely online?
Typically, you can purchase a policy online at the end of the quote process. If not, you may contact your agent or Customer Care for assistance.
What nearby places can I visit around Mike Watson - State Farm Insurance Agent?
You can visit Evolve Bank & Trust Financial Center for banking needs, Casey's General Store for convenience, gas, or food, and Shaw Veterinary Clinic for pet care services.
Are there financial institutions near Mike Watson - State Farm Insurance Agent that can assist with related services?
Yes, nearby banks such as Evolve Bank & Trust Financial Center, First Community Bank, and FNBC Bank provide complementary financial services.
What automotive services and stores are close to the insurance office?
Nearby automotive-related places include Bumper To Bumper Auto Parts for parts and Twomey PC Repairs for automotive services and repairs.
How can nearby veterinary and pet care services be useful when visiting the insurance office?
Shaw Veterinary Clinic and Heavenly Paws Grooming Rooms nearby allow you to take care of your pets' health and grooming needs conveniently along with insurance visits.