AR-17987286 Our mission is to guide State Farm customers on the products State Farm has to offer. We focus on Auto Insurance, Home Insurance, Renters Insurance, Business Insurance, and Life Insurance throughout Harrison, Jasper, Omaha, Lead Hill and the surrounding Arkansas areas. Our team is built on integrity, pride, and confidence and exemplify that in our transactions. We are eager to protect families across Arkansas, Missouri, and Oklahoma!
Customers consistently praised the staff for being friendly, helpful, and professional, making the insurance process easy and stress-free.
Savings
Many reviews highlighted significant savings on insurance premiums, with some customers reporting annual savings of over $800.
Expertise
Agents were noted for their knowledge and ability to explain coverage options clearly, providing personalized assistance to meet customer needs.
Local Office Experience
The local office was described as welcoming and accommodating, with a strong sense of community and support for customers.
Communication Issues
A few customers expressed frustration with excessive follow-up calls after requesting quotes, indicating a need for improved communication practices.
BS
Beth E Scott
3 days ago
5.0
Working with Garrett and others at this office has been easy and amazing. He went above and beyond to not just insure all of my personal property but he insured my parent’s and my daughter’s as well. The rates beat out all competitors and in some instances it was for even better coverage than we’d had previously. When there have been issues or questions regarding our policies, Garrett and others answered and/or resolved them swiftly!! I might add that all of this has been done by phone. I live 150+ miles away from this physical office but it didn’t stop them from helping me. Garrett and the others have been a Godsend!! Everyone needs to reach out to this business for quotes on their insurance needs. I’d have given them all the stars in the night sky but the review only allowed five.
LM
Landra McBee
3 days ago
5.0
Landon was very helpful and informative! He took the time to give me different options that best fit my needs! 10/10 would recommend.
NS
Nick Stone
3 days ago
5.0
Ashley was amazing. Made the process super easy and was very fast. Best insurance agent I’ve had by far caught for the lowest rates anyone could offer.
LS
Lj Shoes
5 days ago
5.0
Very good service from Noah, very knowledgeable,very friendly, changed my car insurance to this state had me in and out less than 15 minutes. Definitely recommend state farm (Jake Gray)
DU
Derek Usery
Jan 2, 2026
5.0
This is the place to be with your insurance. Ive had them in the past and swapped due to some circumstances and now I am back with them and couldn't be happier. So quick to get back and really act like they care.
Frequently Asked Questions About Jake Gray - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Jake Gray - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I manage using the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Jake Gray - State Farm Insurance Agent?
The office is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment methods are accepted at Jake Gray - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Which types of insurance does Jake Gray - State Farm Insurance Agent offer?
They offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
Are there nearby insurance agencies where I could explore more options?
Yes, nearby insurance agencies include Vikki Hudson - State Farm Insurance Agent and Shelter Insurance, providing additional resources and advice.
What nearby amenities can I visit before or after meeting with Jake Gray - State Farm Insurance Agent?
You can relax at Two Toes Up Reflexology and Massage or visit Bungachet Boutique for shopping. For beauty services, N-2-Wishin and Tips N' Toes offer hair and nail care.
Are there nearby places to grab a bite or coffee when visiting the area around Jake Gray - State Farm Insurance Agent?
Yes, nearby options include Boba Bear for bubble tea and desserts, and Internet Cafe and Sweepstakes for coffee and snacks.