Business Details
About
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AR-17987286 Our mission is to guide State Farm customers on the products State Farm has to offer. We focus on Auto Insurance, Home Insurance, Renters Insurance, Business Insurance, and Life Insurance throughout Harrison, Jasper, Omaha, Lead Hill and the surrounding Arkansas areas. Our team is built on integrity, pride, and confidence and exemplify that in our transactions. We are eager to protect families across Arkansas, Missouri, and Oklahoma!
Location
Jake Gray - State Farm Insurance Agent
130 Industrial Park Rd, Suite C, Harrison, AR
72601, United States
Hours
Reviews
4.9
725 reviews
5 stars
704
4 stars
12
3 stars3
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for being helpful, friendly, and patient, making the insurance process smooth and stress-free.
Affordability
Many customers reported significant savings on their insurance premiums compared to previous providers, highlighting State Farm's competitive pricing.
Professionalism
The team is noted for their professionalism and ability to explain policies clearly, ensuring customers feel informed and valued.
Communication Issues
Some customers expressed frustration with excessive follow-up calls and lack of communication regarding policy cancellations.
Overall Satisfaction
Overall, customers have had positive experiences and highly recommend the agency for their insurance needs.
- PJPharoh Jemison3 days ago5.0While searching for renters insurance via the internet, I received a quote. I had a couple of questions; therefore, I called the listed number. This is how I had the pleasure of being greeted by Brian Brye (MY NEW INSURANCE GUY). He was a TRUE PROFESSIONAL. He took his time, talked a little golf and spent nearly an hour to make sure I had the correct plan and even assisted me with setting up my automatic payments. I would recommend THE JAKE GRAY STATE FARM GROUP to any and all. Be sure to ask for Brian, however, I’m assured that their entire team operates with efficiency. Thanks again Brian and keep swinging the golf club!
- MBMelinda Bruce4 days ago5.0Jake and his staff at State farm are always friendly and helpful when I have a issue with my car insurance
- HCHailey Curtis5 days ago5.0Landon was very helpful with my renters policy. His response times are great and his communication is spectacular. He helped to find a policy that best accommodated my needs. If you are in need of an insurance agent, Landon would absolutely be my best recommendation.
- AMAngela MeltonNov 5, 20255.0I had several questions regarding my multiple policies with State Farm that I wanted to discuss. I needed to make some changes as well. I spoke with Noah and she was just incredible! She was kind, compassionate, knowledgeable, professional and extremely helpful. Could not be more happy with her services! Thank you!
- SHStephanie HoffmanOct 21, 20251.0If you're local to Northwest Arkansas, do not get a quote from State farm at all! It apparently routes you over to this insurance agency and they will literally call you non-freaking stop. I get probably five phone calls a day and I'm so over it. I finally have one day where I get to sleep in and I didn't even get home from work until about 2:00 in the morning. And yep, sure enough 8:00 a.m. My phone is ringing because of this guy. I'm basically at the point of this being harassment and if I get another phone call I'm calling the cops. It is that bad. This is absolutely ridiculous. All I did was fill out to get a quote online. I got a quote online because I didn't want to freaking talk to somebody. I filled out a quote on the State farm website and I'm getting harassed by the local agent. It is absolutely disgusting. Do not ever try to get a quote from State farm.
Frequently Asked Questions About Jake Gray - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Jake Gray - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I manage using the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Jake Gray - State Farm Insurance Agent?
The office is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment methods are accepted at Jake Gray - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Which types of insurance does Jake Gray - State Farm Insurance Agent offer?
They offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
Are there nearby insurance agencies where I could explore more options?
Yes, nearby insurance agencies include Vikki Hudson - State Farm Insurance Agent and Shelter Insurance, providing additional resources and advice.
What nearby amenities can I visit before or after meeting with Jake Gray - State Farm Insurance Agent?
You can relax at Two Toes Up Reflexology and Massage or visit Bungachet Boutique for shopping. For beauty services, N-2-Wishin and Tips N' Toes offer hair and nail care.
Are there nearby places to grab a bite or coffee when visiting the area around Jake Gray - State Farm Insurance Agent?
Yes, nearby options include Boba Bear for bubble tea and desserts, and Internet Cafe and Sweepstakes for coffee and snacks.