AR-8772234 We strive to be a talented group of highly motivated and passionate professionals working as a team to help all our customers manage the risk of everyday life, recover from the unexpected and realize their dreams. We focus on Auto Insurance, Home Insurance, Renter's Insurance, Life Insurance, and Business/Commercial Insurance throughout Fayetteville, AR area including Springdale, Rogers, and Bentonville, AR
The staff is consistently praised for being friendly, helpful, and responsive, with many customers highlighting individual agents for their exceptional service.
Professionalism
Reviews frequently mention the professionalism and knowledge of the agents, contributing to a positive customer experience.
Communication
Customers appreciate the clear and effective communication from the staff, which helps in resolving issues and understanding policies.
Efficiency
Many reviews commend the quick and efficient handling of claims and inquiries, making the process smooth for customers.
Overall Satisfaction
Overall, customers express high satisfaction with their experiences at the Alex Baldwin State Farm office, often recommending it to others.
JB
Jasmyn Barca
3 days ago
4.0
I travel for long periods of time, and have loved the ease and flexibility of adapting my insurance to my situation while my car is in storage. I can't find that with any other insurance!
PP
Paul Priestner
6 days ago
5.0
Shelia Roberts with Alex Baldwin State Farm is the BEST! Always friendly and prompt with customer service and our needs. Thanks Shelia!
SC
stormy cuba
6 days ago
5.0
Thank you so much for helping us save money. We were with our old insurance company for Years and had no idea we were Over Paying until you. I thought it was a scam due to the savings you offered. It was Not!! You are truly amazing. I wish I could tell everyone there are still company's like your that care about their clients. Thank you again.
BZ
Beth Zachary
Dec 31, 2025
5.0
Alex’s staff (Sheila and Rebecca) are always friendly and responsive to help resolve any questions or concerns we have with our policies and coverage.
CP
Cetoria Petties
Dec 15, 2025
5.0
Rebeccca was awesome. ! Everytime I have called State Farm has helped me in so many ways. They also have made me feel like they are reliable in many ways . Each person that has helped me has went above and beyond they have even worked with me because most of the time I'm trying to call them while I'm at work and always have a short period of time and they still been patient enough to help me . Which I believe is great customer service so Thank you for all you have done for me !
Frequently Asked Questions About Alex Baldwin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, you can get a free insurance quote online without any payment.
What payment methods are accepted at Alex Baldwin - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your online billing and payment information by using the Digital Pay Payment Center with your User ID and password.
What services does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, provides roadside assistance, allows you to file claims, and more.
What are the regular business hours for this agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays and certain holidays.
Can I purchase a policy online from Alex Baldwin - State Farm Insurance Agent?
Usually, you can purchase a policy online at the end of the quote process; if not, contact your agent or Customer Care.
Is Alex Baldwin - State Farm Insurance Agent accessible for people with disabilities?
Yes, the location has wheelchair accessible seating and restrooms and offers onsite services.
What types of insurance products are offered?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business insurance.
What nearby legal services are available if I need personal injury or family law assistance?
Nearby, you can find Tim Snively Attorney at Law for personal injury law and Woods Snively Atwell Law Firm for family and divorce law.
Are there nearby financial advising or investment services close to the agency?
Yes, Freedom 5:One Ministries offers financial advising and investing services near the insurance agency.
What fitness or wellness centers are nearby for customers to visit before or after their insurance appointments?
Cryo Factor Wellness Center and Fayetteville Martial Arts are nearby gyms offering wellness and fitness services.