AR-8772234 We strive to be a talented group of highly motivated and passionate professionals working as a team to help all our customers manage the risk of everyday life, recover from the unexpected and realize their dreams. We focus on Auto Insurance, Home Insurance, Renter's Insurance, Life Insurance, and Business/Commercial Insurance throughout Fayetteville, AR area including Springdale, Rogers, and Bentonville, AR
Details
Onsite servicesAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Alex Baldwin - State Farm Insurance Agent • Mar 01, 2026
Certified by Alex Baldwin - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
742 reviews
5 stars
713
4 stars6
3 stars2
2 stars4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of agents like Sheila, Ariel, and Eleanor.
Responsiveness
The agency is noted for its quick response times and efficient handling of inquiries and claims, providing peace of mind to clients.
Professionalism
Reviews highlight the professionalism of the team, with agents demonstrating a strong understanding of insurance products and a commitment to customer care.
Communication
While most feedback is positive regarding communication, there were a few instances of frustration related to lack of follow-up and clarity in quotes.
JP
Jackie Pipes
1 day ago
5.0
Taylor was knowledgeable and kind, she helped me narrow down my options and find the best policy for my situation. While working through options there was a small system error that delayed the process, Taylor wrote down my information and promptly called me back as soon as the system was back up and running.
TM
Tanya McBryde
6 days ago
5.0
I called State Farm this morning to follow up on a change made earlier this month and Brittany was so cheerful and happy to help me out and confirm everything was good to go! I have only had the very best experience with Alex's office, but definitely wanted to shout out to Brittany for her great customer service today!! 5 stars!!!!
SC
S K Champion
Feb 23, 2026
5.0
Alex Baldwins State Farm ofc is exceptional! Alex is stellar and agent Rebecca Seal is to be commended! She has impressed me with her knowledge of services and knows details of coverage very well. She delivers with kindness and professionalism! You can't go wrong with them on your side. I highly recommend them.
EB
Emily Brown
Feb 19, 2026
5.0
I had a wonderful experience with this office! From the moment I called, I felt well taken care of. I talked to Rebecca and she was able to answer my questions in a clear and friendly way. It is refreshing to interact with a personable and professional team!! I highly recommend this office!
JJ
John
Jan 30, 2026
5.0
⭐⭐⭐⭐⭐
Drew Howerton – State Farm Insurance Agent
Drew Howerton and her State Farm team are absolutely top-notch. From the very first interaction, Drew is professional, knowledgeable, and genuinely invested in making sure her clients are fully protected and confident in their coverage. She takes the time to listen, asks the right questions, and explains insurance options in a way that is clear and easy to understand—never rushed and never confusing.
Drew goes above and beyond to find the right balance between solid coverage and affordability. Whether it’s auto, home, life, or other insurance needs, she carefully reviews every detail to ensure nothing is overlooked. If there’s ever a question or change needed, she and her team respond quickly and handle everything efficiently, which brings real peace of mind.
What truly sets Drew apart is her integrity and commitment to long-term relationships. She treats people like individuals, not policy numbers, and you can tell she genuinely cares about protecting families and their futures. It’s rare to find an insurance agent who combines expertise, honesty, and exceptional customer service the way Drew does.
If you’re looking for a State Farm agent you can trust—someone who will advocate for you, explain your options clearly, and always have your best interests at heart—Drew Howerton is the one. Highly recommended. Highly recommend sincerely Mark M
Frequently Asked Questions About Alex Baldwin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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Certified March 01, 2026Yext Knowledge Graph
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