Certified by Alex Baldwin - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
245 reviews
5 stars
237
4 stars3
3 stars2
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of agents like Kathryn, Ariel, and KaeLynn.
Efficiency
Multiple reviews highlighted the quick and efficient service provided by the agents, making processes like policy updates and claims seamless.
Knowledgeability
The staff was frequently described as knowledgeable and thorough, providing clear explanations and addressing customer concerns effectively.
Overall Satisfaction
Many customers expressed high levels of satisfaction with their experiences, recommending the agency for its excellent service and competitive rates.
JH
Jay Harrison
4 days ago
5.0
Shelia was very helpful answering questions!!
JD
John Davidson
5 days ago
5.0
They are very professional, helpful ,and straightforward. Also they handle all issues in a timely manner... I am very happy with my service from this agency
TD
Tyler Dennis
Feb 23, 2026
5.0
Ariel did great removing and addi g our new truck with a better rate. Thank you.
MR
Maddie Ray
Feb 12, 2026
5.0
Ariel was great with helping me switch over my coverage to my new vehicle!! Thank you!!
RH
Ryu Hime
Feb 11, 2026
5.0
Ariel was excellent to communicate with and got my policy done quickly and efficiently. The price was really reasonable and I have no complaints unlike other insurance companies I’ve dealt with recently.
Frequently Asked Questions About Alex Baldwin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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Certified March 01, 2026Yext Knowledge Graph
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