Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of agents like Kathryn, KaeLynn, and Sheila.
Professionalism
Agents demonstrated a high level of professionalism, providing thorough explanations and assistance, which contributed to a positive customer experience.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making processes like policy updates and claims seamless.
Positive Experiences
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others for its excellent service and support.
Affordability
Several customers noted the competitive rates and affordability of the insurance options offered, contributing to their loyalty to the agency.
AH
Amber Higgins
2 days ago
5.0
Taylar is absolutely amazing and so sweet and helpful. Couldn't ask for a better insurance team. 10/10 recommend Alex Baldwin State Farm
LS
L.L. Sutherland
Nov 16, 2025
5.0
I purchased a new vehicle and needed to switch coverage from my trade in to the new one. Kathryn was able to take care of this over the phone within about 5 minutes, and my new cards were emailed to me. Thank you for your help, Kathryn!
MM
Mike Maynard
Oct 3, 2025
5.0
Kathern and everyone was Great at Alex Baldwin. No weak links. Well played. MM.
EM
Erica M
Sep 10, 2025
5.0
Kathryn was amazing! She was super sweet and helped us get a great rate for car insurance. Even on my brand new car I was able to save money for my car insurance. Thank you Kathryn.
KJ
Kittie Johnson
Sep 8, 2025
5.0
I'm very happy with my agents they are always very good at explaining everything to me no matter how many times they have to explain things to me 😂
Frequently Asked Questions About Alex Baldwin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Alex Baldwin - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Alex Baldwin - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. You will be directed to your billing and payment information.
Who should I contact if I have billing or payment questions?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of Alex Baldwin - State Farm Insurance Agent?
We are open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Alex Baldwin - State Farm Insurance Agent wheelchair accessible?
Yes, the location has wheelchair accessible seating and offers onsite services.
Are there nearby dining options near Alex Baldwin - State Farm Insurance Agent?
Yes, you can enjoy a meal at nearby restaurants such as Jim's Razorback Pizza, Jc's Food House Salvadoran Restaurant, and Blue Agave Mexican Grill.
Where can I find fitness and recreational facilities near Alex Baldwin - State Farm Insurance Agent?
Nearby fitness options include Top Notch Athletics gym, Cheer University gymnastics center, and Pirates Cove Fitness and Recovery.
Are there any nearby community services or public facilities near the insurance agent?
Yes, nearby community facilities include Farmington Public Library and Farmington Post Office, useful for errands before or after your visit.