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AL-3000647730 As our customer, you are like family and we always listen so that we can discover how we can help you attain your insurance and financial goals. When you talk about your car or home insurance, we understand that is an important asset to protect. We have a personal conversation with you in order to understand the coverage that will meet your specific needs. Your budget is important and the coverage is never sacrificed. As you remain loyal, we continue to have these conversions. When you are ready, we are there to update your insurance according to your changed needs. In my agency, you are never forgotten, and we make sure you know we are here for you and your family. We are ready to take your call, answer your text or email, or meet face to face with you.
Location
Sheila Curtis - State Farm Insurance Agent
420 West Ft Williams St, Sylacauga, AL
35150, United States
Hours
Reviews
4.9
185 reviews
5 stars
178
4 stars
4
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is consistently praised for its exceptional customer service, with many customers highlighting the friendliness, responsiveness, and professionalism of the staff.
Knowledgeable Staff
Customers frequently mention the staff's extensive knowledge about insurance products and their ability to explain options clearly.
Efficiency
Many reviews commend the agency for its quick and efficient service, making processes like switching insurance or handling claims seamless.
Personal Touch
Clients appreciate the personal attention they receive, feeling valued and cared for by the team, which fosters a sense of community.
Cost Savings
Several customers report significant savings on their insurance premiums after switching to this agency, indicating competitive pricing.
- AMAndre Miller1 day ago5.0Crista Hamilton was very knowledgeable and really helpful with helping me with my water issue
- JLjessica LarsonOct 20, 20255.0Sheila’s office made the process of getting new auto insurance so easy! They were friendly, knowledgeable and answered all my questions! Glad I made the decision to switch my insurance to her agency.
- CLCameron LackeyOct 16, 20255.0I have had insurance through Sheila’s branch for over 20 years, and I have no plans to swap. Customer service is usually top-notch, and if there’s ever a problem, they’re very responsive and quick to find a solution.
- BHBrad HickmanOct 16, 20255.0Always ready to take care of any needs we have
- ECElizabeth CurryOct 4, 20255.0I have been using State Farm under Sheila Curtis leadership for several years now, and they have been great. They are very attentive & always quick to answer any questions I may have (& I tend to have a lot). Special shout out to Jamie Edwards & Nikki Harris for always going above and beyond. Thanks again guys!! Would definitely recommend State Farm to anyone who may be looking.
Frequently Asked Questions About Sheila Curtis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Sheila Curtis - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Sheila Curtis - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. You will be directed to your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email listed on your bill's details page.
What services does the Sheila Curtis - State Farm Insurance Agent provide?
Services include Insurance and Financial Services with coverage options such as Auto, Homeowners, Life, Renters, and Business Insurance.
What are the office hours for Sheila Curtis - State Farm Insurance Agent?
The office is open Monday to Friday from 8:30 AM to 12:00 PM and 1:00 PM to 5:00 PM, and closed on weekends and major holidays.
What can I do with the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more using the State Farm mobile app.
Can I save a quote online and continue later?
Yes, you can save your quote to continue at a later time. Upon saving, you will receive an email with a link to resume the application process.
Which nearby automotive services can I visit when at Sheila Curtis - State Farm Insurance Agent?
Nearby you can find Express Oil Change & Tire Engineers for oil changes and tire services, Royal Tire for automotive repairs, and O'Reilly Auto Parts for car parts and accessories.
What dining options are near Sheila Curtis - State Farm Insurance Agent?
After your visit, you might enjoy meals at nearby Sonic Drive-In, Peking Garden for Asian cuisine, Pizza Hut for pizza, Slam Dunk Wings, or Dairy Queen for ice cream and fast food.
Are there any nearby healthcare facilities close to Sheila Curtis - State Farm Insurance Agent?
Yes, Sylacauga Eye Clinic, Brentnall Cosmetic Surgery, Alabama Allergy & ENT, and Fort Williams Pharmacy are nearby for eye care, dermatology, ENT, and pharmacy needs.