Customer service is a priority at our agency in Phenix City and we understand the need to help insure what matters most to customers. I’m passionate about helping others.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Alex Quinney: Allstate Insurance • Apr 05, 2026
Certified by Alex Quinney: Allstate Insurance • Apr 05, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
Reviews
4.5
632 reviews
5 stars
475
4 stars
75
3 stars
15
2 stars
16
1 star
31
WB
Wendy Byrd
3 days ago
5.0
The agent, Courtnea, spent the time to provide a very competitive home and auto quote and she went over each item to be covered on those policies. We are very happy with the service provided by her today and decided to switch over to Allstate immediately!
Thank you for your outstanding service today.
RG
RHONDA GRISWOLD
Mar 24, 2026
5.0
Keely Davidson was very helpful and saved us a lot of money on our auto insurance. She is friendly, kind and knowledgeable. Thank you Keely for everything.
ZC
Zoey Callaway
Mar 20, 2026
1.0
They Spam former customers of other agencies who left Allstate out of spite by mailing them junk. No Alex Quiney I wouldn’t come back to Allstate if you offered me free homeowner/car insurance. Stop spamming us. Keep your name out of my mailbox.
Also, looks like this 5 star google rating is false advertisement.
JJ
Jenny
Mar 11, 2026
1.0
Stop constantly sending me letters in the mail. I never signed up for this. I ignore it every time but it won’t stop. I’m not interested nor was I ever. So annoying.
WK
Whittney Kralina
Feb 2, 2026
1.0
We were with this insurance company for about four months and experienced ongoing billing issues despite paying on time and never having problems with other insurance providers. The most concerning issue was discovering that my husband’s motorcycle insurance had been canceled without any notice. No phone call or letter—we only found out by logging into the online portal for proof of insurance for a rental vehicle.
Prior to switching, we had contacted a representative about a “risk-free” quote mentioned in a Facebook group. After that initial contact, we were followed up with daily, which eventually led us to switch from annoyance and pressure. Unfortunately, that decision resulted in repeated billing problems and an unexpected policy cancellation.
We have carried insurance with a couple companies over the years and have never experienced a cancellation without notice. Due to these issues, we switched back to our previous provider and cannot recommend this company based on our experience.
Frequently Asked Questions About Alex Quinney: Allstate Insurance
What types of insurance does Alex Quinney: Allstate Insurance offer?
Alex Quinney: Allstate Insurance offers a variety of insurance products including auto, home, life, motorcycle, flood, renter's, boat, and business insurance.
Where is Alex Quinney: Allstate Insurance located?
The agency is located at 914 14th St, Phenix City, AL 36867, United States.
What are the business hours for Alex Quinney: Allstate Insurance?
The agency is open Monday through Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Can I book an appointment online with Alex Quinney: Allstate Insurance?
Yes, Alex Quinney: Allstate Insurance offers online appointment scheduling through their reservation link on their website.
What languages are spoken at Alex Quinney: Allstate Insurance?
The agency provides services in English and Spanish to accommodate different customers.
How can I contact Alex Quinney: Allstate Insurance by phone or email?
You can reach them by phone at +1 334-384-1242 or via email at ALEXQUINNEY@allstate.com.
Does the agency have a website and social media presence?
Yes, their main website is https://agents.allstate.com/alex-quinney-phenix-city-al-9325473.html and they have a Facebook page at https://www.facebook.com/656150388117039.
What local services are near Alex Quinney: Allstate Insurance?
Nearby services include Russell County Court Referral Services for legal matters, R Jenkins Tax and Business Services for financial needs, and Floyd and Floyd Attorneys for personal injury law assistance.
Are there dining options close to Alex Quinney: Allstate Insurance?
Yes, nearby restaurants include Hidden Grill and 14th Street Grill, where customers can enjoy American cuisine before or after visiting the agency.
What recreational or community services are accessible near Alex Quinney: Allstate Insurance?
Customers can visit Big Play Enterprises, a local gym and community service, or explore nearby religious organizations such as Better Living 7th Day Adventist Church and City Gate Church.
Brand Certified Facts from Alex Quinney: Allstate Insurance
This information is certified by Alex Quinney: Allstate Insurance and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: