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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Pell City, AL.
Brandalin is amazing in the manner she took control of getting my policy completed for me as I was having complications on the website to complete the process. Brandalin was professional, kind, considerate, and quickly solved all the issues I was having and assisted in saving me a few dollars monthly. I highly recommend her to satisfy your insurance needs. Thank you.
LB
Lynn Boyd
5 days ago
5.0
Looking for insurance for my car today and Ms. Brandalin Thomas was the one who helped me. She is wonderful! Extremely professional. Was able to answer all of my questions. Thank you Brandalin!
LL
Lewis
Feb 28, 2026
1.0
4 days now an they cant put the right info in they are completely incompetent sitting here now hearing her give a quote instead of fixing insurance to my name seeing how the DL numbers on card aren't mine. done been turned down 3 days in a row by DMV because these people keep screwing up info
CC
Chantel
Feb 24, 2026
5.0
I had a great experience working with Brandalin Thomas at Direct Auto Insurance. Brandalin was professional, patient, and took the time to explain my coverage options clearly. I highly recommend her to anyone looking for reliable auto insurance and excellent customer service!
CE
Charles Esk
Feb 20, 2026
1.0
Direct insurance is awful..will be canceling my policy. Can't even log in to my policy .to much pain in butt to try and make payments.proof of coverage. No telling what would happen if I needed to make a claim..
Frequently Asked Questions About Direct Auto Insurance
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 613 Martin Street North, Pell City, AL 35125, US.
What types of insurance does Direct Auto Insurance specialize in?
They specialize in auto insurance, life insurance, motorcycle insurance, and renter's insurance.
What are the business hours for Direct Auto Insurance?
The agency is open Monday to Friday from 9 AM to 6 PM, Saturday from 10 AM to 4 PM, and closed on Sundays.
Can I make an online appointment with Direct Auto Insurance?
Yes, Direct Auto Insurance offers online appointments for your convenience.
Does Direct Auto Insurance provide onsite services?
Yes, they provide onsite services at their Pell City location.
How can I contact Direct Auto Insurance?
You can reach them by phone at +1 205-814-6264 or via email at BU2832@directauto.com.
What languages are spoken at Direct Auto Insurance?
They provide services in English.
What are some nearby places I can visit before or after visiting Direct Auto Insurance?
Nearby you can visit Burkes Outlet and Badcock Home Furniture &more for retail shopping, or grab a meal at Pizza Hut, Mayas Mexican Grill, or Milo's Hamburgers.
Are there fitness or recreational facilities near Direct Auto Insurance?
Yes, Workout Anytime Pell City is close by if you'd like to fit in a workout before or after your insurance visit.
Where can I find other insurance agencies near Direct Auto Insurance?
Nearby insurance agencies include JP Dailey and Connie Myers - State Farm Insurance Agent, which could be alternatives or complementary options.
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