AL-41749 We focus on Auto Insurance, Home Insurance and Life Insurance throughout the Mobile, AL area including Mobile and Baldwin Counties. In a world that is ever-changing and busy, it is our aim to ease the stress that can come with Insurance by putting a premium on personalized service. We believe people prefer to have someone they know to help guide them through both good and bad times. It is this belief that stands behind everything we do. We are here to help life go right!
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Certified by Rebekah Brown - State Farm Insurance Agent • Feb 08, 2026
Certified by Rebekah Brown - State Farm Insurance Agent • Feb 08, 2026
Reviews
4.9
864 reviews
5 stars
832
4 stars
20
3 stars2
2 stars3
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Bethany, Shana, and Garrett received high praise for their helpfulness, professionalism, and ability to resolve issues quickly.
Knowledgeable Staff
Customers consistently noted the staff's expertise in insurance policies and their ability to provide clear, informative answers.
Positive Experiences
Many reviews highlighted enjoyable interactions, with customers feeling valued and supported throughout their insurance processes.
Competitive Rates
Several customers mentioned significant savings on their insurance premiums after switching to State Farm, indicating competitive pricing.
FK
Francheska King
Jan 30, 2026
5.0
Amanda was very pleasant and helpful. She made the process smooth. Although I didn't have any questions, she made certain that she was available at any time to answer them.
SW
Sauna Walley
Jan 28, 2026
5.0
I love my agent Bethany, she is extremely helpful in what I need and always has a lending ear to listen, I had my firt wreck and though the outcome was shocking she was there for me through it all.
Thank you Bethany
GM
Gerald Moore
Jan 21, 2026
5.0
We recently purchased a lake home on Smith Lake. Shana Steel was an exceptional aid to us in identifying all the issues we needed to consider for insuring our new property. She is a strong professional and an asset to your office. Please express our thanks to her!
AJ
Arnita Jones
Jan 19, 2026
5.0
Shana is always pleasant and consistent. I left State Farm last year and went with another company. Shana called almost everyday (if not everyday) to get me back with the company. She left countless voicemails and was extremely professional. How could I say no??? Well needless to say, I am back with State Farm and will soon be adding my homeowner's insurance with the automobile. I told her she is a great asset to the company because I was not going to come back.
KB
Karen Brayboy
Jan 15, 2026
5.0
My State Farm agent Shana was amazing! I have been a State Farm life insurance customer for over 30 years and wanted to change my policy over to another product. I tried for several weeks to contact my orginal agent who was still in practice. He never followed back up with me so I called Shana. She was able to assist me to the fullest and even bundled my car and home insurance to help me save money! Her attitude is refreshing and makes it easy to talk to her. Thank you State Farm agent Shana!
Frequently Asked Questions About Rebekah Brown - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Rebekah Brown - State Farm Insurance Agent?
No, Rebekah Brown - State Farm Insurance Agent offers free quotes online without any payment required.
What payment methods are accepted at Rebekah Brown - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information via the Digital Pay Payment Center by logging in with your User ID and password.
What services does the State Farm mobile app provide?
The mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Rebekah Brown - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays like Thanksgiving and Christmas.
Can I purchase my insurance policy entirely online without an agent?
No, you must work with an agent. If you have not selected one, an agent will be assigned to assist you with all quotes and policies.
What types of insurance does Rebekah Brown - State Farm Insurance Agent offer?
They offer Auto, Homeowners, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Where is Rebekah Brown - State Farm Insurance Agent located?
The agency is located at 119 S University Blvd, Mobile, AL 36608.
What nearby places can I visit before or after visiting the insurance agency?
You can visit local stores like Chacos and J-Ray Shoes for shopping, or enjoy a meal at nearby restaurants such as Cook Out and PDQ.
Are there medical facilities near Rebekah Brown - State Farm Insurance Agent that customers might need?
Yes, nearby facilities include Quest Diagnostics for lab testing, Confidential STD Testing Centers, and Mobile Orthopedic Center for medical services.
How can nearby financial services benefit me when visiting Rebekah Brown - State Farm Insurance Agent?
Nearby financial services like Edward Jones and Financial Strategies can assist you with comprehensive financial planning along with your insurance needs.
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Certified February 08, 2026Yext Knowledge Graph
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