Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AL-41749 We focus on Auto Insurance, Home Insurance and Life Insurance throughout the Mobile, AL area including Mobile and Baldwin Counties. In a world that is ever-changing and busy, it is our aim to ease the stress that can come with Insurance by putting a premium on personalized service. We believe people prefer to have someone they know to help guide them through both good and bad times. It is this belief that stands behind everything we do. We are here to help life go right!
Location
Rebekah Brown - State Farm Insurance Agent
119 S University Blvd, Mobile, AL
36608-3069, United States
Hours
Reviews
4.9
857 reviews
5 stars
825
4 stars
20
3 stars2
2 stars3
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Garrett, Bethany, and Cyn, received high praise for their helpfulness, professionalism, and friendly demeanor, making customers feel valued and supported.
Efficiency
Many customers noted the quick and hassle-free service they experienced when setting up or switching their insurance policies.
Cost Savings
Numerous reviews highlighted significant savings on insurance premiums, with customers expressing satisfaction over competitive pricing and discounts offered.
Knowledgeable Staff
Agents were frequently described as knowledgeable and informative, providing clear explanations and guidance on insurance options.
- ABAriel BuzanowskiJan 5, 20265.0Had home insurance for years and finally switched my car insurance. Super easy , friendly help and great rates. Really happy with everything.
- JBJerry BDec 30, 20255.0Garrett was fantastic to work with today—super helpful and friendly, and he really took the time to make sure everything was handled right. I’ve been with State Farm my whole adult life, and interactions like this are exactly why I’ve stayed loyal all these years. The whole team at Rebekah Brown’s office consistently delivers great service, and today was no exception. Highly recommend! ⭐⭐⭐⭐
- JRJessie RidgewayDec 29, 20255.0I spoke with Mrs Shana and the homeowners quote I received was unbelievable until I actually purchased it. She was able to beat all the competitor's and with comparable numbers. Thank you Mrs Shana.
- DSDavid StephensonDec 29, 20255.0My truck was in a wreck on December 18th and I felt like I was getting the runaround. We have done multiple calls, multiple recorded statements, been told the claim was being terminated, had the rental car nearly canceled twice and the claims specialist was still yet to contact the body shop after 11 days. We are dealing with holiday closures, but still a huge waste of time. I asked Bethany to get to the bottom of it for me. She said she would be back in touch by the end of the day. Less than an hour later, she called back, the rental car has been extended, a virtual appointment has been setup at the body shop and the notes of the claim have been updated. Bethany is an all star of customer service, we should have just called her first and we would not be in this mess. Rebekah needs to keep her around, she is fabulous!!!!!!
- JSJaylon SpencerDec 24, 20255.0Garrett was extremely helpful. Was able to get my insurance over with my new vehicle extremely fast and hassle free. Very respectful and thanked me for my military service multiple times
Frequently Asked Questions About Rebekah Brown - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Rebekah Brown - State Farm Insurance Agent?
No, Rebekah Brown - State Farm Insurance Agent offers free quotes online without any payment required.
What payment methods are accepted at Rebekah Brown - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information via the Digital Pay Payment Center by logging in with your User ID and password.
What services does the State Farm mobile app provide?
The mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Rebekah Brown - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays like Thanksgiving and Christmas.
Can I purchase my insurance policy entirely online without an agent?
No, you must work with an agent. If you have not selected one, an agent will be assigned to assist you with all quotes and policies.
What types of insurance does Rebekah Brown - State Farm Insurance Agent offer?
They offer Auto, Homeowners, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Where is Rebekah Brown - State Farm Insurance Agent located?
The agency is located at 119 S University Blvd, Mobile, AL 36608.
What nearby places can I visit before or after visiting the insurance agency?
You can visit local stores like Chacos and J-Ray Shoes for shopping, or enjoy a meal at nearby restaurants such as Cook Out and PDQ.
Are there medical facilities near Rebekah Brown - State Farm Insurance Agent that customers might need?
Yes, nearby facilities include Quest Diagnostics for lab testing, Confidential STD Testing Centers, and Mobile Orthopedic Center for medical services.
How can nearby financial services benefit me when visiting Rebekah Brown - State Farm Insurance Agent?
Nearby financial services like Edward Jones and Financial Strategies can assist you with comprehensive financial planning along with your insurance needs.