AL-37893 Rule #1 - If we don't take care of the customer, somebody else will! We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the Hoover, AL area. When the unfortunate incidents occur we pledge to be there to assist you-through the good & the bad.
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Online appointmentsAvailable
Onsite servicesAvailable
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Certified by Chris Dorris - State Farm Insurance Agent • Mar 08, 2026
Certified by Chris Dorris - State Farm Insurance Agent • Mar 08, 2026
Reviews
4.9
307 reviews
5 stars
297
4 stars
6
3 stars1
2 stars0
1 star3
RW
Rebecca Wandrisco
3 days ago
5.0
Tyler was awesome! I was looking for automobile and homeowners and I didn’t know exactly what coverage I needed. Tyler was very knowledgeable and guided me through the process Great experience working with Tyler.
MC
M C
Feb 27, 2026
5.0
Service is always great even when you can be upset with someone i.e. the towing company and how long they take their team always works to make sure you are taken care of and satisfied..If you ever talk to Kathy Fair you will always remember and want to deal with her-she is the best
CW
Candi Williams
Feb 23, 2026
5.0
I had a fantastic experience with Chris Doris State Farm. From start to finish, the service was top-notch. Jacob went above and beyond to make sure everything was handled smoothly and clearly explained. It’s rare to find that level of attention and care these days. I highly recommend this office!
VA
Valerie Anders
Feb 20, 2026
5.0
Kathy helped me find an awesome roofer earlier last year, and I realized I never sent a proper thank you. I truly appreciate the referral! Red Oak Roofing was fantastic. The owner was attentive, quick, and very polite. He listened carefully to what I needed and didn’t try to oversell me on unnecessary repairs. It was a simple, smooth, and efficient job. Thank you again!
JD
Jacob Dahlhoff
Feb 13, 2026
5.0
Outstanding Service — Highly Recommend Lisa and the Team!
We moved to Alabama recently and needed to get our home and auto insurance in order — and most recently life insurance. Lisa and the entire State Farm office made the transition effortless. From day one they were professional, knowledgeable, and genuinely caring. Lisa listened to our needs, explained options clearly, and helped us choose the coverage that’s right for our family without any pressure.
They also took care of updating all our information — something our past offices never did. It’s such a relief to have an office that actually follows through and keeps our address and records current.
What stands out most is their responsiveness and follow-through. Questions were answered quickly, paperwork was handled smoothly, and they checked in to make sure we understood everything. Hands down, Lisa is the best State Farm agent we’ve had — trustworthy, efficient, and personable.
If you’re looking for an insurance office that treats you like family and makes protecting your home, car, and life simple and stress-free, look no further. Highly recommended!
Frequently Asked Questions About Chris Dorris - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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