Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AL-37893 Rule #1 - If we don't take care of the customer, somebody else will! We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the Hoover, AL area. When the unfortunate incidents occur we pledge to be there to assist you-through the good & the bad.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Chris Dorris - State Farm Insurance Agent
2717 John Hawkins Parkway, Hoover, AL
35244, United States
Hours
Reviews
4.9
289 reviews
5 stars
279
4 stars
6
3 stars1
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agency for its friendly, helpful, and professional staff who provide excellent service and support.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to explain insurance options clearly, making clients feel informed and confident in their choices.
Efficiency
Clients appreciated the promptness and efficiency of the agency in handling requests, claims, and policy changes.
Community Engagement
The agency is recognized for its commitment to the community, with staff actively participating in local efforts and supporting clients beyond just insurance needs.
Long-term Relationships
Numerous customers mentioned their long-standing relationships with the agency, indicating trust and satisfaction over many years.
- CTCarter Thompson6 days ago5.0Customer service is top of the line great people to do business with.
- LSLinda Smoke6 days ago5.0I have been a State Farm customer for a few years now and the team that handles my needs are always so pleasant. Customer service is a huge part of any transaction and Ms Lisa’s pleasantries are always a calm in chaos when I call. Thank you all for being the best part of insurance.
- PGPaula GuytonDec 30, 20255.0They are always efficient and helpful! Great group of people!!
- GBGeorgia BooneDec 19, 20255.0State Farm, and in particular, this agent (Chris Dorris) and his staff are a pleasure to work with! They are prompt, professional, friendly, and competent. If you understand little about the insurance industry, don't worry - these folks are knowledgeable and don't make you feel ignorant when you ask questions or need help. I highly recommend Chris Dorris' State Farm office for all of your insurance needs!
- ABAlicia BanksDec 11, 20255.0Chris and his team have been incredible to work with. They’re professional, reliable, and genuinely focused on helping their customers. I’ve been impressed by how thoughtfully they guide you through their insurance options and make sure you’re choosing products that truly fit your needs. Every interaction feels warm and attentive, and it’s clear they take pride in what they do. Their commitment isn’t just to their customers—it’s to the community as well. They consistently show up, support local efforts, and make a meaningful impact. If you’re looking for an agency with outstanding service, dependable people, quality products, and a real dedication to the community, I can’t recommend them enough.
Frequently Asked Questions About Chris Dorris - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Chris Dorris - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Chris Dorris - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. You will then be directed to your billing and payment information.
What are the office hours for Chris Dorris - State Farm Insurance Agent?
The office is open Monday through Thursday from 8:30 AM to 5:30 PM, and Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays, Sundays, and certain holidays.
What types of insurance does Chris Dorris - State Farm Insurance Agent offer?
They offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
Can I manage my insurance policies using a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Are online appointments available for this insurance agency?
Yes, Chris Dorris - State Farm Insurance Agent offers online appointments for your convenience.
What nearby places can I visit when visiting Chris Dorris - State Farm Insurance Agent?
Nearby you will find several banks such as Bryant Bank and PNC Bank, restaurants like Sumo's Japanese Restaurant, IHOP, and Logan's Roadhouse, as well as hotels including Residence Inn by Marriott Birmingham Hoover and Residence Inn Birmingham Hoover.
How can nearby banks like Bryant Bank and PNC Bank assist customers visiting the insurance agency?
Customers can conveniently handle their financial needs such as loan consultations or banking transactions at Bryant Bank and PNC Bank located near the insurance agency.
What are some dining options close to Chris Dorris - State Farm Insurance Agent?
Nearby dining options include Sumo's Japanese Restaurant, IHOP for breakfast and brunch, Logan's Roadhouse steakhouse, The Juicy Crab for seafood, HQ BBQ & Hotpot Hoover, Yuki Japanese Restaurant, El Cielo Mexican Grill, and RYU Japanese Steakhouse & Sushi Bar.