Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
AL-37893 Rule #1 - If we don't take care of the customer, somebody else will! We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the Hoover, AL area. When the unfortunate incidents occur we pledge to be there to assist you-through the good & the bad.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Chris Dorris - State Farm Insurance Agent
2717 John Hawkins Parkway, Hoover, AL
35244, United States
Hours
Reviews
4.9
282 reviews
5 stars
272
4 stars
6
3 stars1
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is consistently praised for its outstanding customer service, with multiple agents being highlighted for their helpfulness, responsiveness, and professionalism.
Expertise
Customers appreciate the knowledge and expertise of the staff, particularly in helping them navigate insurance options and claims.
Cost Effectiveness
Many reviews mention the agency's ability to provide competitive pricing and significant savings on insurance policies.
Long-Term Relationships
Numerous customers have been with the agency for many years, indicating strong trust and satisfaction with the service provided.
Quick Response
The team is noted for their quick response times and efficiency in handling requests and claims.
- KBKathy Bartlett3 days ago5.0Lisa was wonderful she helped me so much with all my questions and Was a great help. I have been looking at insurance for the last couple of days and I feel I can trust Lisa with all my questions. I enjoyed talking with her she made me feel right at home with what we discussed. Thank You Lisa, I hope you and your family have a wonderful Thanksgiving. Take Care,God Bless and Stay Safe
- PKPam KoehlerNov 10, 20255.0I have been a client of Chris Dorris State Farm Insurance Agency for over 31 years. I have also been referring my clients to this agency for the past 24 years when they need to insure their homes. Chris and his entire staff are professional, knowledgeable and always a pleasure to work with. I highly recommend them!
- PHPaul HarbinNov 5, 20255.0Kathy Fair, Joniqua McCluskey, Sheryl Rigdon and, literally, everyone else at Chris Dorris' State Farm Office are the best folks you'll find anywhere. We started with Chris over 32 years ago and have never once thought of going anywhere else. Not only have we never had a problem with a claim, there have also been instances when they've encouraged us to submit one when we had an issue and didn't know we had coverage. Couldn't ask for anything better!
- BMBrian MoonNov 3, 20255.0I really appreciate the Chris Dorris State Farm office. Chris and his associate Sheri took care of my needs while explain each policy clearly and walked me through many options to consider for home, auto and life coverage. Thanks for the attention - I definitely recommend this Staye Farm office.
- MMMichaelOct 30, 20255.0Chris Dorris and his entire team at State Farm have been phenomenal to us over the years. We’ve never had a single issue with a claim, and whenever we’ve needed help, they’ve always been there. From Joniqua, who set up our policies 15 years ago, to Kathy, who patiently answers our toughest questions, to Tammy, who just helped us recover a lost appraisal today—every interaction has been outstanding. As for cost, years ago I had a friend shop all our policies on the independent market. No company could come close to matching State Farm’s coverage at anywhere near their price point. Once I learned that, and knowing how well we have always been taken care of, I knew we’d never need to leave Chris and his team.
Frequently Asked Questions About Chris Dorris - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Chris Dorris - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Chris Dorris - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. You will then be directed to your billing and payment information.
What are the office hours for Chris Dorris - State Farm Insurance Agent?
The office is open Monday through Thursday from 8:30 AM to 5:30 PM, and Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays, Sundays, and certain holidays.
What types of insurance does Chris Dorris - State Farm Insurance Agent offer?
They offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
Can I manage my insurance policies using a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Are online appointments available for this insurance agency?
Yes, Chris Dorris - State Farm Insurance Agent offers online appointments for your convenience.
What nearby places can I visit when visiting Chris Dorris - State Farm Insurance Agent?
Nearby you will find several banks such as Bryant Bank and PNC Bank, restaurants like Sumo's Japanese Restaurant, IHOP, and Logan's Roadhouse, as well as hotels including Residence Inn by Marriott Birmingham Hoover and Residence Inn Birmingham Hoover.
How can nearby banks like Bryant Bank and PNC Bank assist customers visiting the insurance agency?
Customers can conveniently handle their financial needs such as loan consultations or banking transactions at Bryant Bank and PNC Bank located near the insurance agency.
What are some dining options close to Chris Dorris - State Farm Insurance Agent?
Nearby dining options include Sumo's Japanese Restaurant, IHOP for breakfast and brunch, Logan's Roadhouse steakhouse, The Juicy Crab for seafood, HQ BBQ & Hotpot Hoover, Yuki Japanese Restaurant, El Cielo Mexican Grill, and RYU Japanese Steakhouse & Sushi Bar.