AL-3000577284 Our mission is to meet the customer’s needs, and offer outstanding customer service in Alabama, Florida & Mississippi. We will do this by listening to our customers, and using our professional recommendations to help them plan for their future, and insure what is valuable to them to protect them in time of need. We will impact the community by making all of our customers feel like part of our family.
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Certified by Katie Riley - State Farm Insurance Agent • Feb 22, 2026
Certified by Katie Riley - State Farm Insurance Agent • Feb 22, 2026
Reviews
4.9
75 reviews
5 stars
73
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2
KA
Kayla Auen
2 days ago
5.0
Paige was absolutely wonderful to talk to! She helped walk me through the whole process of switching insurances with no issues.
KM
Karen Moody
Feb 16, 2026
5.0
Katie Riley's State Farm Agency handles all my insurance needs from life, to homeowners to vehicle insurance. All the agents that I have spoken with have been professional, courteous, knowledgeable and willing to answer all my questions and concerns.
Today, Paige Echols was the agent I talked with about adding a vehicle to my auto insurance policy. We emailed each other over several days with necessary considerations and information that was needed when I purchased and added the new vehicle. This morning Paige called me with the new premium quote, got me set up with monthly payments and emailed the new insurance cards to me.
Whether it's an in person meeting, or over the phone, or by email, Paige Echols always informs and guides me through the process which gives me peace of mind in knowing I have the best insurance coverage for my needs.
I highly recommend the entire Katie Riley State Farm Insurance Team, and especially Paige Echols. ⭐️⭐️⭐️⭐️⭐️
SJ
Samantha Jackson
Feb 12, 2026
5.0
I've been insured with Katie Riley's State Farm office for a while now. Jami was the agent who signed me up. Jami, Morgan and the other agents have always been courteous and polite. Jami has help to insure my husband's, daughter's and my vehicles along with renters insurance. They have always been willing to answer any questions or concerns I have. Jami also keeps me updated on any changes with my policy and looks for the most affordable rates that help meets our needs.
NH
Nathaniel Hammac
Feb 9, 2026
5.0
Katie is the best agent! She responds to any questions fast. She has taken care of my wife and I with no stress on us! I highly recommend Katie as your state farm agent!!!
KC
Katherine Chen
Jan 27, 2026
5.0
Been with this State Farm team for almost 5 years now, and they’ve helped me a lot throughout the years. Recently, Paige helped me set up my renter’s insurance after my poor attempt at trying to do it myself over the app, and she even helped cancel my incorrect submission. The process was by far the easiest I had to go through, which is extremely helpful especially after a really stressful move where everything seemed to be going wrong. I’ve only ever had a great experience with this team! Highly recommend!
Frequently Asked Questions About Katie Riley - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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Certified February 22, 2026Yext Knowledge Graph
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