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We are an Independent Insurance Agency, which means we have made available some of our best companies for your online quick quotes. We service clients in the Cullman and Birmingham areas. At Diamond Assurance Group, each one of our clients is given a dedicated team that works together to proficiently address all your concerns.We offer all types of Personal Insurance coverages to our clients in Alabama including ATV, Boat & Watercraft, Auto Insurance, Collector car and Condo Insurance. Give one of our agents a call to save money on your business insurance. Some of our commercial insurance coverages include Apartment Building Owners, Auto Body Shops, Builders Risk, Bonds, and Business Owners Policy (BOP).
Customers consistently praised the exceptional customer service provided by agents like Hannah, Patty, and Christy, highlighting their responsiveness, professionalism, and personalized attention.
Cost Savings
Many reviews noted significant savings on insurance premiums, with several customers reporting reductions of $200 or more per month after switching to Diamond Assurance Group.
Expertise
Agents demonstrated extensive knowledge and expertise in insurance, guiding clients through complex policies and ensuring they received the best coverage options.
Claims Handling
The agency received positive feedback for their efficient claims handling process, with clients appreciating the support and communication during claims.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others for its friendly and helpful service.
DC
Daniel Celeski
Oct 7, 2025
5.0
Excellent professional personal service!! They answered phone every time during transaction period a huge plus! They saved me 700.00 per year for same
Coverage!!!
JC
jill cattaneo
Sep 24, 2025
5.0
First time using your company!! Absolutely the best agent service we could offer asked for! I will be comparing our other 2 homes, umbrella and autos on expiration of existing policies
Cristy Hale was a pleasure working with and smoked our competitors..
Thank you. Jill/ Bob cattaneo
BB
Brent B
Sep 24, 2025
5.0
Alyssa consistently got back to me with answers to my questions. If she had to deliver disappointing news, she did not hesitate and remained transparent. I appreciated it. That is why I chose to move my business there. I had spent 20+ years with another independent agent, so it was not a decision based upon price, but service.
AR
Andrea Ricketts
Sep 9, 2025
5.0
Patty was 10/10. Precious to work with and very helpful!
TZ
Theresa Zaragoza
Jul 30, 2025
5.0
The most amazing and personalized service. Riley made me feel as though I was her only client in the agency. Riley and the other ladies who have moved me through the switch in agencies was smooth and seamless.
Diamond Assurance Group made a very difficult year a easy transition for me.
One of the best examples of TRUE customer service and personalized services. Thank you so very much, your hard work and compassion are exceptional!!!
Frequently Asked Questions About Diamond Assurance Group
What types of insurance does Diamond Assurance Group offer for individuals?
Diamond Assurance Group offers personal insurance coverages including ATV, boat & watercraft, auto, collector car, condo, earthquake, homeowners, jewelry floaters, landlord, manufactured/mobile home, motor, motorcycle, personal umbrella, pet, recreational vehicle, renters, and SR 22 insurance.
Does Diamond Assurance Group provide business insurance services?
Yes, they offer commercial insurance coverages such as apartment building owners, auto body shops, builders risk, bonds, business owners policy (BOP), church, commercial auto, condo association, contractor, cyber liability, directors and officers, errors and omissions, farm and ranch, general liability, professional liability, restaurant, retail store, self storage, and workers compensation insurance.
What are the business hours of Diamond Assurance Group?
Diamond Assurance Group is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on weekends.
Where is Diamond Assurance Group located?
Diamond Assurance Group is located at 2130 2nd Avenue NW, Cullman, AL 35058, United States.
How can I contact Diamond Assurance Group?
You can contact Diamond Assurance Group by calling +1 256-615-1280 or emailing diamondassurance@outlook.com.
What payment options are accepted at Diamond Assurance Group?
They accept American Express, cash, check, Discover, MasterCard, and Visa as payment options.
How can nearby places like Earl's Body Shop be useful when visiting Diamond Assurance Group?
Earl's Body Shop nearby provides automotive repair and emergency roadside services, which can be helpful if you need vehicle repairs or assistance while handling your auto insurance needs at Diamond Assurance Group.
Are there any nearby pet services close to Diamond Assurance Group?
Yes, Lee's Veterinary Hospital is nearby, offering veterinary and pet services, which can be convenient if you're looking for pet insurance and need a trusted local veterinarian.
Can I visit local shops around Diamond Assurance Group for leisure before or after my insurance appointment?
Definitely, nearby places like Battleground Gaming and Branch Books 2 offer comic books and bookstore experiences, providing great leisure options near Diamond Assurance Group.
Are there any financial or legal services near Diamond Assurance Group?
Yes, Tower Loan offers mortgage brokerage services and Sullivan Law Associates LLC provides legal services nearby, which could be helpful if you're managing finances or legal matters related to your insurance.