Certified by Matthew Raymond - State Farm Insurance Agent • Feb 15, 2026
Reviews
5.0
362 reviews
5 stars
354
4 stars5
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional service provided by the staff, highlighting their attentiveness and willingness to help.
Expertise
Many reviews noted the agents' thorough understanding of insurance policies and their ability to explain complex details clearly, ensuring customers felt well-informed.
Efficiency
The business received positive feedback for its quick response times and efficient handling of insurance needs, making processes smooth and straightforward for clients.
Community Engagement
The agency is recognized for its active involvement in the local community, contributing to a positive reputation and customer loyalty.
Value for Money
Customers appreciated the competitive pricing and the ability to save money through bundling policies, indicating a strong value proposition.
JJ
Jillian (Jewlzs)
3 days ago
5.0
Everything was explained to me in a way I understood!
WD
William Duffield
6 days ago
5.0
I did not end up purchasing a policy from State Farm, but I was extremely pleased with the communication and friendliness after requesting a quote. Kortni was courteous and took care of my needs very quickly.
KL
Kim Lebert
Feb 6, 2026
5.0
Matt was very helpful and explained all our options clearly. Excellent service!
JI
Jerry Iloreta
Jan 29, 2026
5.0
Excellent experience working with William during my insurance review. He thoroughly explained the policy details and helped me fully understand my coverage.
MM
MaryC
Jan 20, 2026
5.0
We needed a tow, after a break down at 20 below 0. Matthew Raymond State Farm promptly answered the call with simple instructions to get help. They reimbursed our expense (which was covered) promptly upon receipt. With their professional and personal customer relations, our experience with this company relieved the stress that could have been. Matthew Raymond Insurance gets our recommendation with no reservations.
Frequently Asked Questions About Matthew Raymond - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Matthew Raymond - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted at Matthew Raymond - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link, enter your User ID and password, and you will be directed to your billing and payment info.
Who should I contact if I have questions about billing or payments?
Contact your agent whose phone number and email are provided on the details page of your bill.
What services does the mobile app offer for managing insurance?
The mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to nearest repair facility, delivery of gas, oil, battery, tires, one hour of locksmith services, and mechanical labor for select services.
What are the office hours for Matthew Raymond - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I save an online quote to finish later?
Yes, saving a quote sends you an email with a link to resume the application later.
What nearby places can I visit before or after my appointment at Matthew Raymond - State Farm Insurance Agent?
You can visit the nearby Oasis Restaurant and Lounge or Wolf Run for dining, or explore the World Ice Art Championship & Ice Park for entertainment.
How can nearby healthcare providers like Wentz Orthodontics or Bast Dental Clinic assist customers in the area?
Customers can coordinate health appointments with Wentz Orthodontics or Bast Dental Clinic when visiting the area, making it convenient to handle insurance matters and medical visits in one trip.
Are there nearby financial services or ATMs customers might find helpful?
Yes, Wells Fargo ATM is close by for cash access and other financial service needs.
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Certified February 15, 2026Yext Knowledge Graph
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