Matthew Raymond - State Farm Insurance Agent

4.9
336 reviews

About

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We help you insure for today and build for tomorrow. AK-100108313

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Matthew Raymond - State Farm Insurance Agent
1600 Indiana Ave, Fairbanks, AK
99709, United States

Hours

Reviews

4.9
336 reviews
5 stars
327
4 stars
5
3 stars
1
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their responsiveness and willingness to help.

Expertise

Agents demonstrated strong knowledge of insurance products and provided thorough explanations, making clients feel well-informed and confident in their choices.

Efficiency

Many reviews noted the smooth and quick processes for setting up policies and handling claims, with several customers appreciating the ease of communication.

Community Engagement

The agency is recognized for its active involvement in the Fairbanks community, enhancing customer trust and loyalty.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences, recommending the agency for its exceptional service and competitive rates.
  • BE
    Blake Essig
    3 days ago
    5.0
    I had an amazing experience working with Matt Raymond at State Farm. He was incredibly patient, kind, thorough, and always quick to respond. It’s clear he truly loves what he does and he’s very good at it. Matt helped me choose a life insurance policy that fits both my current needs and long-term goals, giving me peace of mind that my family is well taken care of. He also provided thoughtful guidance on tax-advantaged ways to support my kids now and set them up for financial success as they grow into adulthood. I highly recommend Matt to anyone looking for an insurance agent who is knowledgeable, attentive, and genuinely invested in helping you make the best decisions for your future!
  • JL
    Jacob Lesan
    4 days ago
    5.0
    Matthew Raymond responds quickly and professionally. The insurance is a good price and they communicate so clearly!
  • JL
    Jimmy Lydon
    6 days ago
    5.0
    I had an absolutely wonderful experience here — the service was outstanding from start to finish, and every single person I interacted with was genuinely kind, knowledgeable, and professional. The atmosphere felt warm and welcoming the moment I walked in, and it’s clear they truly care about making people feel comfortable and well taken care of.
  • WW
    Walker Wheeler
    Nov 9, 2025
    5.0
    Matt's office is a friendly and inviting environment. I started doing business with Matt because the former agent retired and my account was transferred to his new franchise. This was several years ago. I've been impressed by his presence in the community and the way he and his team put people first. He checks in with me at least annually to see if there is anything changing in life that needs to be addressed. Initially when I connected with him I only cared about getting the cheapest coverage for my home and auto, but as life changed so did my needs and concerns. His office continues to to look for ways to be of service and save money. As our family had new drivers and changed between vehicles, there was guidance and recommendations that went beyond what I would expect from a seller of insurance. Looking to buy a new car and negotiate the best price, Matt has a checklist of items he likes to share to get you the car you want and have a more powerful negotiating stance position. Speaking of service, he and multiple agents, including Kendall(spelling?), have helped my family approach investing. I had gone it alone for years and had done my Roth IRA wrong or just not making the money it should. Long ago I put it in a Roth IRA savings account with one of the local credit unions and it stagnated, not keeping up with inflation. Matt helped me transition it to an indexed fund to drive the growth of my IRA, and also advised on how I could contribute to retirement every year for the Roth, as long as I did the correct tracking and tax filing. After being very happy with that and a regular market investment account setup, the team there has helped me establish long term accounts for my kids too. His team will take you through all your investing questions and help position you for success. Overall great team and service oriented.
  • AM
    Alex Mendoza
    Oct 31, 2025
    5.0
    My most recent visit to State Farm was absolutely amazing. Kendal has the best customer service I have ever seen in a really long time. While I was talking about very important personal topics surrounding my insurance she handled it with tact and care. She made getting my insurance less of a headache and feel more like catching up with an old friend.

Frequently Asked Questions About Matthew Raymond - State Farm Insurance Agent

Do I have to pay for a quote online?

No, you do not have to pay for a quote online. We offer free quotes!

What payment methods can I use?

We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.