AK-28540 The Todd Jackson, State Farm team is proud to serve the Anchorage and South Central Area with insurance and financial services. Contact our office today for an insurance and financial review to see where we can help you get great value on car insurance, auto insurance and more. We would love the opportunity to earn your business.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Todd Jackson - State Farm Insurance Agent • Feb 22, 2026
Certified by Todd Jackson - State Farm Insurance Agent • Feb 22, 2026
Reviews
4.9
166 reviews
5 stars
158
4 stars2
3 stars1
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at Todd Jackson's State Farm office consistently received praise for their friendly, helpful, and responsive service, with many customers highlighting individual agents like Liza, Randy, and Clarissa for their professionalism and attentiveness.
Expertise
Customers appreciated the knowledgeable guidance provided by agents, particularly in navigating insurance options and claims, which contributed to a smooth and stress-free experience.
Personalized Attention
Many reviews noted the personalized service and care from the team, with agents taking the time to understand individual needs and provide tailored solutions.
Recommendations
The agency received numerous recommendations from satisfied customers, indicating a strong reputation and trust in their services.
Mixed Experiences
While most feedback was positive, a few customers reported issues with claims handling and communication, suggesting that there may be areas for improvement.
PB
Patricia Beasley
3 days ago
5.0
I experienced professional Customer service with Carlos Alvarez From State Farm. He was courteous, knowledgeable, and very respectful. High props to Carlos!!!!
JC
Jay C
Feb 17, 2026
5.0
Great customer service. Highly recommend
JG
Jadyn Garisto
Jan 30, 2026
5.0
Thankyou Makayla for greeting me with a kind welcoming spirit. Makayla helped me feel comfortable with selecting the best coverages, she answered all my questions and was very respectful. I would highly recommend if you are looking for a new insurance provider to visit or call Todd Jackson’s office and consult one of his representatives. They will be happy to help get you the best coverage.
MW
Marc Walch
Jan 23, 2026
5.0
Thank you Liza Lucks for your continued assistance with both our property and auto insurance for our Alaska property and vehicles. Your prompt response and follow through is greatly appreciated. We highly recommend your services and agency.
PH
Parker Hovila
Jan 22, 2026
5.0
Liza Lucks has been super helpful through the entire process of buying my home and getting my new truck added to my insurance plan. She always responds in a timely manner and has all the answers to my questions! If you’re looking to switch coverage or just get a quote Liza is awesome to work with!
Frequently Asked Questions About Todd Jackson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Brand Certified Facts from Todd Jackson - State Farm Insurance Agent
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Certified February 22, 2026Yext Knowledge Graph
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