Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Cheyenne, WY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,443 reviews
5 stars
688
4 stars
402
3 stars
142
2 stars
58
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for being helpful and friendly, while others were criticized for being unresponsive or unknowledgeable.
Delivery Issues
Numerous complaints about delivery services, including missed deliveries and poor communication regarding appliance orders.
Product Availability
Customers noted a good selection of products, but some expressed frustration over items being out of stock or not carried in-store.
Store Cleanliness
Generally positive remarks about the cleanliness of the store, with some customers appreciating the well-maintained environment.
Pricing Concerns
Customers expressed concerns about high prices and the effectiveness of the price match guarantee.
- MMMiss Madam4 days ago1.0They do not offer truck rentals here! :/ Very inconvenient as I was told that all Lowe's offer this.
- MSMarc SloverNov 3, 20251.0Nothing available but self checkout Miserable experience
- AKAnita KnappOct 29, 20252.0Where do I start? June 2025.. Bought a new Frigidaire Refrigerator. Fast forwar to middle of September 2025...Refrigerator is 50+° and getting warmer. I call Lowes...I am turned over to A&E REPAIR (out of Greeley, CO). They can't get a repairman to my home until Oct 2nd. Repairman comes, orders a part to be delivered to my home. I never received the UPS delivery...Repairman returns and I have no part so he leaves an reorders rhe part. Never received the part, the repairman comes again...reorders part and leaves. I call Lowes and am given 800# to Frigidaire because it is under warranty!!! Call to UPS waste of time because I can only the little UPS store. UPS delivery guy says he left it at my front door. No picture with tracking!!! I was home with door open ALL day!! A new A&E Repairman returns and renders parts (4th time)!!! Still no UPS delivery!!! Been to talk to Lowes CS and Appliance Dept and Managers twice now. They continue to try to work thru 800 automated systems with Frigidaire and A&E REPAIR!!! Today, Oct 29th I am still without a refrigerator and no answers!!! A&E Repair continues to send me texts to let me know they will be at my house Friday, Oct. 31st to repair my refrigerator. Surprise!!!!!! I again have no parts for them and UPS can't seem to figure out where they are being delivered!!!! 4 TIMES!!!! I have been living out of a styrofoam cooler, buying ice and tossing more spoiled food since the middle of September!!!! I don't know where to go from here!!! I am paying for a refrigerator under warranty, and a 3 year extended warranty that is sitting unplugged and not working!!! Hours on the phone with unsuccessful automated calls that go nowhere and Lowes employees trying to help me but unsuccessful as well!!! ALL I WANT IS WHAT I AM PAYING FOR!!!! I NEED A REFRIGERATOR!!!! Is this too much to expect and ask for? HELP HELP HELP!!! SURPRISE!!!! And again another automated appointment reminder ( just now) for an A&E REPAIRMAN coming to my house Friday, Oct 31st to install repairs (I have never received) to my refrigerator !!! YES, I have texted and attempted to let them know I have no parts but you gotta love this impersonal automation...don't we?
- BSBilly StrodeOct 20, 20255.0Very clean and friendly staff
- JMJamie MillerOct 11, 20252.0The AI calling system is straight garbage. You're forced to talk to it and it doesn't work well. It seems like it is purposely doesn't let you talk to a person. When after a dozen attempts to get an answer, be transferred somewhere or talk to a person I spoke to someone. The person was helpful but was very short.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kinds of products can I find at Lowe's Home Improvement in Cheyenne?
You can find appliances, tools, paint, patio furniture, home décor, flooring, plumbing supplies, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Cheyenne?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's in Cheyenne offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services.
How can I track my order or check its status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll get email updates if your order status changes.
What payment methods are accepted at Lowe's Cheyenne?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. If purchased online, you can start the return process online before shipping items back. In-store returns require proof of purchase at customer service.
Does Lowe's offer installation services for products?
Yes, Lowe's offers installation services for appliances, cabinets, flooring, blinds, garage doors, generators, HVAC, and many other products.
Are there any nearby places where I can get propane near Lowe's Cheyenne?
Yes, Blue Rhino Propane Exchange is nearby and a convenient option for propane supply if you are shopping at Lowe's.
What nearby dining options are available around Lowe's in Cheyenne?
Freddy’s Frozen Custard & Steakburgers and Jersey Mike’s sandwich shop are nearby, great places for a meal before or after your Lowe's visit.
Are there nearby retail and hobby stores close to Lowe's in Cheyenne?
Yes, Hobbytown USA and Michaels Stores are nearby for hobby supplies, while Kohl's and SEPHORA at Kohl's are convenient for clothing and beauty shopping.