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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Cheyenne, WY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,452 reviews
5 stars
694
4 stars
403
3 stars
142
2 stars
59
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and unhelpful employees.
Product Availability
Customers noted that Lowe's often has a good selection of items, but there were complaints about stock issues and incorrect pricing.
Delivery Issues
Multiple reviews highlighted significant problems with delivery services, including missed deliveries and poor communication regarding appliance orders.
Store Cleanliness
The store is generally reported as clean, with some customers appreciating the cleanliness of the aisles and bathrooms.
Staff Knowledge
While some staff members were praised for their knowledge and assistance, others were criticized for being unhelpful or uninformed.
- MMmertechperformanceJan 5, 20264.0Helpful staff, good level of items in stock, in store.
- NNNickDec 23, 20254.0Normal Lowe's. They have more checkouts than other hardware stores around here. They are usually a pain to find stuff. I loved when they added the feature online where it will tell you where stuff is in the store, but it's never right.
- CFChas FleenorDec 10, 20251.0We purchased a stove at Lowes in Cheyenne. Let's just say, the experience has been nothing but bad. The person we purchased the stove from led is to believe that the delivery people would install it. When confronted about that not happening, she would not help us until we made an admission to her that we were the ones who messed up. She was supposed to schedule the installation. That never happened. I spoke with a manager this morning and told her about the situation. I also told her we had filled out the survey at the bottom of the receipt where we asked for someone to call. She insisted we must have not filled it out as she had not seen it. We had. The pattern at this store is trip blame the customer for any problem they have and not fix it. Colorado is not far from Cheyenne. I would recommend that people go there. As you'll see, Lowes said to access a URL to tell someone about this issue. Tried to, but it is incomprehensible how to get to it.
- BJBrett JanzenDec 4, 20253.0I actually really like Lowe’s as a store, but today I selected an item because it was on sale for a lower price. When I got to the checkout with an item and it rang up for a different price than what was clearly marked on it. I talked to the person working the self check out about it. She had someone go check and verify that it was marked at the lower price, but said that was supposed to have been a one day sale. They refused to honor the price they had marked on it. To me that’s an integrity issue that makes it hard to continue wanting to shop there.
- MHMichele HannaNov 24, 20255.0My husband and I were in your store, Sunday evening November 23rd looking at Christmas trees. We found the one we wanted. 7 ft Colorado spruce artificial. We spoke to the young man on the floor super nice. He looked for the tree and couldn't find the one we wanted, he went to, I want to say it was probably the customer service desk. The lady working there came over said the only one left was the display, they were willing to sell us. Very nice lady. They give us the 10% discount and it was already on sale. She even offered to show us Christmas tree bags if we wanted to purchase one. The young man(I'm sorry I didn't get his name. Brown hair about 5'9 where's glasses real thin built. I think he was wearing hearing aids) he took the Christmas tree apart loaded it on the cart. We went back to the garden center and paid, super nice employee back there also. They were all so helpful and so friendly, we left there was such a good feeling. We're from Colorado.We like to shop in Cheyenne. These were three amazing employees I wish I would have got all their names. Thank you so much!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kinds of products can I find at Lowe's Home Improvement in Cheyenne?
You can find appliances, tools, paint, patio furniture, home décor, flooring, plumbing supplies, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Cheyenne?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's in Cheyenne offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services.
How can I track my order or check its status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll get email updates if your order status changes.
What payment methods are accepted at Lowe's Cheyenne?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. If purchased online, you can start the return process online before shipping items back. In-store returns require proof of purchase at customer service.
Does Lowe's offer installation services for products?
Yes, Lowe's offers installation services for appliances, cabinets, flooring, blinds, garage doors, generators, HVAC, and many other products.
Are there any nearby places where I can get propane near Lowe's Cheyenne?
Yes, Blue Rhino Propane Exchange is nearby and a convenient option for propane supply if you are shopping at Lowe's.
What nearby dining options are available around Lowe's in Cheyenne?
Freddy’s Frozen Custard & Steakburgers and Jersey Mike’s sandwich shop are nearby, great places for a meal before or after your Lowe's visit.
Are there nearby retail and hobby stores close to Lowe's in Cheyenne?
Yes, Hobbytown USA and Michaels Stores are nearby for hobby supplies, while Kohl's and SEPHORA at Kohl's are convenient for clothing and beauty shopping.