Business Details
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Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStoolsFurniture Row
Furniture Row® Extended New Year's Super Sale - Save $100 Per $1,000 Spend. Visit Our Store or Shop Online! Sale Ends Wednesday, 01/12.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
730 reviews
5 stars
601
4 stars
79
3 stars
23
2 stars
12
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Faith, Allen, and Joey.
Product Quality
While many customers were satisfied with their purchases, some reported issues with product durability and delivery, indicating a mixed experience with product quality.
Shopping Experience
The store was noted for its pleasant shopping environment, with customers appreciating the lack of pressure while browsing and the helpfulness of staff when assistance was needed.
Delivery Issues
Several reviews highlighted problems with delivery, including delays and mishandling of products, leading to dissatisfaction among some customers.
Warranty Concerns
Multiple customers expressed frustration over the lack of follow-up on warranty issues, indicating a need for improvement in post-purchase customer support.
- BBBonnie Birkle3 days ago4.0At first we weren’t helped. I asked where what we were looking for was. Went to it without a salesperson. Checked out and pretty much decided what we wanted. No one had still come to help us. I walked back up to the desk and asked if they wanted to make a sale. It was all good from there. We got what we wanted by way of the gentleman giving us the more specific options we wanted. Got some good deals and now we wait because one of the chairs we ordered is a special order. Started off rocky but ended up great.
- RSRhoni Stafford4 days ago5.0Very knowledgeable and helpful staff. Store is very clean!
- JKJanet KathanJan 4, 20265.0Faith helped us select the theater sofa we were looking for. She explained the different features of the sofa and matching chair. While sitting in the sofa reclined and she demonstrated the heater and massage festure which sold us. She let my husband and i think about purchase with no pressure from her to make the purchase Only downside is the furniture will not be delivered for 2 months.
- WWWendyDec 27, 20255.0Faith did a great job. Efficient!
- ACAviyah CrowDec 14, 20255.0Great customer service. Allen was Friendly, Helpful, and knowledgeable. I'll be returning for my bedroom furniture
Frequently Asked Questions About Furniture Row
What types of products can I find at Furniture Row in Casper, WY?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas and sectionals, bedroom furniture, home office furniture, lamps, rugs, and various home accents.
What are the operating hours of Furniture Row in Casper?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row offer delivery and financing services?
Yes, Furniture Row provides delivery services and financing options to assist customers with their purchases.
What payment methods are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment methods.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has a wheelchair accessible entrance and parking to accommodate customers with disabilities.
How can I contact Furniture Row's customer service?
You can reach Furniture Row's customer service via email at customerservice@furniturerow.com or by phone at +1 307-235-0400.
Where is Furniture Row located in Casper?
Furniture Row is located at 4340 E. 2nd St., Casper, WY 82609, United States.
Are there other furniture stores near Furniture Row in Casper?
Yes, nearby furniture stores include Oak Express and Denver Mattress, providing customers with additional options for home furnishings near Furniture Row.
What dining options are available near Furniture Row in Casper?
Nearby dining options include On The Border Mexican Grill & Cantina, Homestretch Bar and Grill, Sanford's Grub & Pub, and Horse Palace Gaming & OTB – Casper East, perfect for meals before or after shopping at Furniture Row.
Are there any entertainment or shopping venues close to Furniture Row?
Yes, entertainment and shopping venues near Furniture Row include GameStop and Eastridge Mall - GameStop for video games, SKECHERS Warehouse Outlet for retail shopping, and Starbucks for coffee breaks.